7 Shifts

AUGUST 27, 2021

Give your employees proper training. Just as you wouldn't ask bartenders to ask for ID without training them on how to ask and spot a fake, you can't ask your team to verify vaccinations or tests without training them properly. Free Food Safety and Career Development Training | ServSafe. Additional Resources.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association. ” The restaurant industry is the nation’s training ground.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

7 Shifts

JULY 24, 2020

Topics: Hospitality; hiring and training staff; building workplace culture. ?? By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Published: 2009 ?? Author: Danny Meyer ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding. ” Onosys and ItsaCheckmate Partner.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Sante

OCTOBER 8, 2020

Download the talentReef Guide and learn how to digitally engage candidates and successfully recruit, hire, and onboard in a digital world. Download the talentReef Guide and learn how to digitally engage candidates and successfully recruit, hire, and onboard in a digital world.

Management 130

Management Management Recruiting Download 130

Restaurant365

MAY 26, 2020

Your labor cost includes labor expenses such as wages for both salaried and hourly employees, payroll taxes, health or workers compensation insurance, and any benefits you offer. Employee Wages + Taxes + Benefits + Insurance = Total Labor Cost. Give your prime cost a tune-up by optimizing your inputs. Reevaluate Your Cost of Labor.

Point of Sale 148

Point of Sale Employee Relations Inventory Insurance 148

7 Shifts

APRIL 3, 2023

A great first step to prioritizing wellness and mental health is for leaders to model healthful behavior to our coworkers and employees. We can begin to extend support to each other by relating on a human level, putting hierarchy aside. How to prioritize workplace mental health.

Food Safety 195

Food Safety Education Communication Hospitality 195

Lavu

JUNE 6, 2025

When you’re shopping around for a top restaurant POS, an intuitive training process should be on the top of the list for key features. The amount of time that goes into training servers and managers in POS usage can quickly become overwhelming. With a well-designed point-of-sale software, this backup doesn’t need to happen.

POS 60

POS 2025 Point of Sale Cash Management 60

The Restaurant Group

MAY 3, 2020

These suggestions provide a basic summary of recommended practices that can be used to help mitigate exposure to COVID-19 by focusing on food safety, sanitizing, employee health monitoring, personal hygiene and social distancing. You can download the guide here. Monitoring Employee Health and Personal Hygiene.

Employee Relations 120

Employee Relations Food Safety Back of House Customer Service 120

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Design an employee onboarding process.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Black Box Intelligence

MARCH 10, 2020

Download the infographic on the side bar. Workforce Intelligence clients can download the full report in their EFC’s. Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Lavu

FEBRUARY 14, 2024

Related: Customization is King: Using POS Systems with Open APIs 2. Hourly employees can check and update their schedules as necessary. You can even find out about things like employees’ productivity, total sales during a specific period, and more valuable information that can contribute to your bottom line.

POS 166

POS Bar Point of Sale Front of House 166

Modern Restaurant Management

DECEMBER 12, 2019

Erik Mallon will serve as Senior Director of Franchise Development, and Jim Hicks assumes the role of Director of Operational Services and Training. Black Bear Diner hired Joe Adney as Chief Marketing Officer and Camille Chavez as Vice President of Training and Development. " Black Bear Diner Adds CMO. ” Camille Chavez.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Hot Schedules

MARCH 1, 2020

An inefficient and ineffective labor strategy can lead to unnecessary cost, disgruntled employees, and decreased guest sentiment. The experience level of the employee building schedules. DOWNLOAD NOW. Related Posts. That means looking at: Table configurations. Ergonomics. Section sizes. Forecasting practices. read more.

Employee Relations 113

Employee Relations Download Customer Service Management 113

Bar and Restaurant Coach

MARCH 2, 2020

So in the previous posts, we covered the communicating and follow-up part, now let’s get into accountability and how it relates to profitability. The HR department has many jobs: hiring the right people, making sure that employees are treated in accordance with the company’s ethics, code of conduct, and culture statements.

Coaching 75

Coaching Employee Relations Hiring Document 75

Lavu

MAY 30, 2025

Most restaurants have regular overhead costs in the following categories: Rent Utilities Advertising Equipment costs Services fees Salaries Hiring and training Knowing your expenses is the first step to cutting expenses. To reduce restaurant overhead costs related to food waste, implement a better restaurant inventory management system.

Cash Management 78

Cash Management Online Ordering Waste Inventory 78

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

FEBRUARY 19, 2020

There is much work to do, but I am eager to build on the company’s recent momentum and set out on this exciting journey alongside Checkers & Rally’s passionate employees and talented franchisees.” ” Taco John’s Launches Aggressive Franchising Initiative. Taco John’s International Inc.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Touch Bistro

AUGUST 11, 2021

hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 for businesses with 26 or more employees (several cities also have their own minimum wage laws). hour for businesses with 25 or fewer employees and $15.00/hour hour for employees not covered under FLSA).

2021 98

2021 Restaurant Law 2022 Employee Relations 98

Hot Schedules

JANUARY 14, 2020

A slow, boring shift means employees receive lower tips and have less to do. These employees are then checked out or distracted on the job. Managers divide the sales revenue forecast by this number to determine how many employees they can put on the schedule. The time spent by a given employee differs for each scenario.

Employee Relations 78

Employee Relations Download White Paper Allergens 78

Black Box Intelligence

NOVEMBER 1, 2021

Currently, many of the complaints we see are driven by issues related to staffing shortages. COVID-related complaints still come up, but overall they’re trending downward compared to earlier in the year. This may involve employee training or a change in your processes. Common Restaurant Complaints Across the Industry.

Management 105

Management Management Social Media Customer Service 105

Sling

JANUARY 21, 2024

Want to improve productivity, employee satisfaction, recordkeeping, and payroll all in one fell swoop? Streamline your employee clock-in/clock-out process. Your business’s time tracking program can also help you maintain accurate attendance so that you know your employees are on the job when they should be.

Management 78

Management Management Employee Relations Training 78

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Design an employee onboarding process.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring 52

Hiring Employee Relations FOH BOH 52

Xtra Chef

DECEMBER 2, 2020

Operators, managers, or employees assigned to the task typically use printouts to manually jot down the numbers of all inventory items, including their units of measurement (UOMs). You must trust that the designated employee is counting correctly, and also recording those counts in the proper place.

Inventory 91

Inventory Management Management Cash Management 91

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant365

OCTOBER 23, 2019

COGS totaled takes into account the ingredients that make up your food andbeverage sales, and related supplies (like napkins or coffee filters). It’s important to note that COGS doesn’t include one-time, non-inventory-related costs, like repairs for a broken oven, new barstools, restaurant decorations, or utility bills.

Point of Sale 74

Point of Sale Inventory Employee Relations Insurance 74

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance. It’s Expensive.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Restaurant Clicks

NOVEMBER 5, 2017

You don’t need another employee asking YOU what to do. PR – Public relations and press releases. That list only relates to the digital marketing. PR – Public relations. Some are amazing and we tell you about them in our training. You have enough on your plate. No need to hire someone to micromanage.

Marketing 64

Marketing Email Marketing SEO Social Media 64

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. Engaging your employees will encourage them to stay. Engaging your employees will encourage them to stay. Disengaged vs. Engaged Employees. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Here’s why.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Apicbase

AUGUST 29, 2024

In this article, we explore the benefits of centralising inventory, optimising menu design, standardising staff training, and more. This holistic approach enhances operational efficiency and supports staff training and development, ultimately leading to a better customer experience and improved financial performance.

Beverage 52

Beverage Operations Management Management 52