Modern Restaurant Management

JANUARY 2, 2025

The Off-Premises Dining Shift: Food That Travels Well Delivery and pickup continue to dominate the pizza market as off-premises dining solidifies its role in customer behavior. Customers are increasingly expecting restaurant-quality food, even when dining at home. This not only frees up labor but also reduces order errors.

2025 251

2025 Online Ordering Franchising Franchise 251

7 Shifts

NOVEMBER 15, 2024

Hiring the right wait staff is one of the most critical decisions for any restaurant owner. How would you recommend menu items to guests to enhance their dining experience? Providing good customer service alone can boost business by as much as 50% , so hiring an experienced waiter or waitress improves customer satisfaction and loyalty.

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Culinary Cues

JANUARY 29, 2025

What is most gratifying is witnessing clean plates coming back from the dining room, satisfied smiles on the faces of guests, and the pride that a cook feels when sliding a finished plate down the pass. We put it all on the table when it is felt that the time is right, or situations demand it. Feeding people is such a noble act.

Dine-in 312

Dine-in Blog Article Training 312

Modern Restaurant Management

MAY 9, 2025

What details should operators pay attention to when setting up a patio for dining? A good patio setup isn’t just about adding seats, it’s about creating an extension of the guest experience that works just as hard as your dining room. How can operators optimize their outdoor dining for efficiency?

Outdoor 251

Outdoor Mobile Ordering Loyalty Program Fast Casual 251

7 Shifts

NOVEMBER 25, 2024

However, productivity is more easily trained than managed. Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

EATER

APRIL 30, 2025

Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. In September 2020, amid COVID-related dine-in restrictions, Huang started using its kitchen for a delivery-only pop-up, selling a cross between Nashville hot chicken and Sichuan fried chicken.

Serving 265

Serving Fine Dining 2025 Employee Relations 265

Culinary Cues

JANUARY 26, 2025

If you enjoy dining out, its time you gave some thought to what it takes to prepare and serve those items that give you pleasure on the plate. Immigration has been the hot topic in political circles for decades with polarized opinions about the breadth of the problem and both conservative and radical approaches debated. are immigrants.

Food 447

Food Hotels Fine Dining Agriculture 447

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Can you provide an example of how you’ve improved employee performance through training? What interview questions do you ask when hiring new restaurant employees?

Leadership 195

Leadership Management Management Operations 195

Goliath Consulting

APRIL 18, 2025

In todays competitive dining landscape, hospitality is what truly sets a restaurant apart. Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture. Hospitality isnt just serviceits the emotional connection that keeps guests coming back.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Culinary Cues

FEBRUARY 5, 2025

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). This is true for every business.

Fine Dining 243

Fine Dining Food Supply Customer Service Recruiting 243

Modern Restaurant Management

FEBRUARY 17, 2025

AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well. by about one percent.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

MARCH 11, 2025

." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. That's never going to change.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Culinary Cues

FEBRUARY 18, 2025

There are many choices in life, one road vs. another, good vs. great, mediocre vs. acceptable, truth vs. lies we choose to move towards one or the other and live with those decisions. In business, those choices can lead to success or failure, prominence of subservience, profit or loss. Is that what you believe? Is that how you want to be perceived?

Fine Dining 239

Fine Dining Small Business Customer Experience Equipment 239

Modern Restaurant Management

JUNE 25, 2025

Between their training and from other similar clients, they should have the confidence to answer your coverage questions. If you are a caterer, you’ll face traditional restaurant risks like equipment breakdown and damage to your property; however, you may have a greater interest in coverage such as hired and non-owned vehicle insurance.

Insurance 221

Insurance Restaurant Law Outdoor Catering 221

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively.

Operations 195

Operations Management Management Front of House 195

7 Shifts

NOVEMBER 27, 2024

There was no learning curve — they found the app easy to use and easy to train their managers on. This is something that we have our managers use on a weekly basis as well, so teaching them and training them how to do it literally takes no more than 15 minutes,” says Allie. 7shifts was very easy to get started with.

Website Management 195

Website Management Communication Point of Sale Coaching 195

The Rail

MARCH 14, 2025

Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests. Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests. Authentic Experiences An international staff can also creative for an authentic dining experience.

Restaurant Law 130

Restaurant Law Hiring Customer Experience License 130

Culinary Cues

MARCH 16, 2025

People no longer view dining out as a necessity to support their lifestyle. But you might want to stop now and again and reflect on a time, not too long ago. Think back to March of 2020. Do you remember what it was like? Suddenly, nothing else mattered and the world came to a halt. What is the end game here? Hmmmnow Ive got you thinking.

Food Supply 232

Food Supply Customer Service Delivery Recruiting 232

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Hire the Right People and Train Them Well Finding top talent is like casting a winning team.

Management 148

Management Management Seasonal Menu Cash Management 148

Black Box Intelligence

MARCH 7, 2025

Recruiting and Retaining Restaurant Staff for Growth Insights from Kura Sushis Strategy Hiring and keeping great employees is a major challenge for restaurants today. Its known for its revolving sushi belts, robot servers, and fun dining experience. This has placed a high emphasis on hiring and training employees quickly.

Recruiting 83

Recruiting Social Media Hiring Training 83

ChowNow

APRIL 15, 2025

As you know, theres no shortage of labor challenges: Rising hourly wages driven by minimum wage hikes Persistent employee turnover High training costs for new hires Payroll taxes and employee benefits So how do you reduce labor costs without burning out your team or sacrificing customer service?

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

FEBRUARY 12, 2025

Seasonal Menus & Event Announcements If you roll out seasonal dishes, holiday specials, or themed dining experiences, let your audience know in advance. Your restaurants physical space offers plenty of chances to capture customer emails without disrupting their dining experience. Ask your existing customers.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Have you wondered about the possibilities of training new hires without the risks and costs of a normal training session?

Technology 78

Technology 2025 Online Ordering Fast Casual 78

SpotOn

DECEMBER 11, 2024

" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. The history of fast casual dining The fast casual concept was born in the 1990s but gained popularity in the mid-2000s with the massive success of Chipotle Mexican Grill.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Lavu

JULY 18, 2025

In this post, we’ll explore five essential POS features designed to reduce wait times and deliver faster, more efficient dining experiences. This eliminates the hassle of waiting in lines or for servers to take orders, tackling one of the most common delays in dining experiences. Staff training is equally important.

POS 60

POS Mobile Ordering Communication Customer Service 60

Lavu

JULY 4, 2025

A modern Restaurant POS System does far more than just process payments—it powers the entire dining experience. However, it means you will need to juggle multiple software systems and you will need to train new hires on multiple tools. Wondering what is a POS system for a restaurant? Chefs are limited in what they can prepare.

POS 78

POS 2025 Front of House Back of House 78

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Restaurant Engine

FEBRUARY 5, 2025

In one study , more than 50% of people say that social media, like Instagram, influences their dining choices. You want to create an experience that excites and entices customers to dine with you and return time and again. Plate presentation matters. Your success as a restaurateur isnt only about taste and ambiance.

Social Media 52

Social Media Presentation Website Management Customer Experience 52

Modern Restaurant Management

MARCH 11, 2025

Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Paper Chase Accountancy

JUNE 16, 2025

What Are Restaurant Profitability Ratios and Why They Matter Restaurant profitability ratios, the financial lifelines of any dining establishment, play a crucial role in determining the fiscal health and long-term viability of the business. Learn more about our Accounting Services !

Hotels 93

Hotels Hospitality Cash Management Restaurant Law 93

Paper Chase Accountancy

JUNE 16, 2025

What Are Restaurant Profitability Ratios and Why They Matter Restaurant profitability ratios, the financial lifelines of any dining establishment, play a crucial role in determining the fiscal health and long-term viability of the business. Learn more about our Accounting Services !

Hotels 93

Hotels Hospitality Cash Management Restaurant Law 93

Lavu

JULY 18, 2025

Whether you’re launching a fast-casual spot or a fine dining concept, a solid restaurant business plan is your foundation for success. Opening a restaurant in 2025 is exciting—but without a clear roadmap, it’s also risky. It helps you define your vision, secure funding, and make smarter decisions from day one. So what is a business plan?

2025 78

2025 POS Small Business White Paper 78

Paper Chase Accountancy

JULY 25, 2025

Restaurants and Food Service: Including fine dining, fast casual, QSRs, cafes, and catering. This blog aims to give readers an inside look at how accounting is not just “done” but mastered in this unique sector. Key Takeaways Understand the key functions and principles of hospitality and leisure accounting.

Hospitality 52

Hospitality Cash Management Tip Distribution Seasonal Menu 52

Paper Chase Accountancy

JULY 9, 2025

” Average Check: This represents the average amount that is spent by each customer dining. When operating a hospitality business, it’s hard to know if your financial metrics are on par with the industry, especially with a changing economy and unique concept types. Labor Cost: The cost incurred by a business to pay its staff.

Hospitality 59

Hospitality Fine Dining Fast Casual Loyalty Program 59

EATER

MARCH 12, 2025

Masked chefs make pizza in a restaurant kitchen in 2022. Jeffrey Greenberg/Universal Images Group via Getty Images Five years after the onset of the COVID pandemic, normalcy is increasingly a fragile concept After seven years of running a pop-up, Jarrett Stieber was finally ready to open his restaurant, Little Bear , in Atlanta. But it didnt!

2025 211

2025 Back of House Front of House Kitchen Safety 211