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Customer Retention Secrets Every Restaurant Should Know

The Rail

By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant. The Power of Personalized Communication Developing close connections with your guests calls for frequent, customized contact that makes them appreciated and noticed.

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Why Cloud-Based POS Systems Are the Future of Restaurant Management

Lavu

Beyond operational speed, these systems equip business owners with real-time data to make informed decisions. Unlike traditional systems, cloud-based solutions offer greater flexibility, scalability, and security, making them ideal for modern restaurant operations. Enhanced Security: Built-in safeguards for customer and business data.

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The Perfect Plate – 2025 Q1

Paper Chase Accountancy

Key Takeaway | Two Guests, Two Strategies — and a Growing Divide Operators are navigating a tale of two diners: the value-seeker and the experience-driven loyalist. This is leading to very different strategies across the board, and the winners are the ones who know exactly which guest they’re building for. Strong Taco Bell U.S.

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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. “Off-premises dining has become a key revenue driver and an essential way to engage consumers,” said Dr. .

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Restaurant Industry in Review: November 2024 Restaurant Trends

Black Box Intelligence

Comp Traffic Best Region: New England Best Segment: Quick Service Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Fine Dining Worst Cuisine: Sandwich November 2024 brought a surprising wave of strong performance for the restaurant industry. On the surface, the numbers suggest a robust recovery. Comp Sales -2.5% Comp Sales -2.5%

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The Delta Variant: How to Leverage Tech to Sustain Restaurant Recovery

Modern Restaurant Management

With delta variant cases surging and a second pandemic winter looming, restaurants are desperately trying to sustain and fuel their recoveries. Restaurants need all the help they can get today to entice guests, make them feel safe and comfortable, create a memorable experience and earn their repeat business.

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Three Ways to Leverage Technology for Restaurant Reopenings

Modern Restaurant Management

As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. Data shows that guests want to dine out but safety concerns are the biggest factor holding them back. No-Touch Menus. Local Promotional Planning.