Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. By Joe Guszkowski on Jun. 05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently.

Leadership 154

Leadership 2025 Fast Casual Franchising 154

Modern Restaurant Management

MAY 12, 2023

This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. I wanted their home to feel like my dining room. He made sure to recognize customers and address them by name and remember their orders. Modern Restaurant Management (MRM) magazine reached out to Jacquet to learn more.

Franchise 251

Franchise Franchising Customer Service Fast Casual 251

Modern Restaurant Management

MARCH 16, 2020

To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds." The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased. . "We're More than 2.45

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 43 percent plan to add an outdoor on-site dining space. "What

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. Blindekuh was founded by a blind pastor to generate empathy for blind people, and dining in the dark restaurants have provided reliable jobs for the chronically underemployed blind workforce. But it doesn’t have to be that way.

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Restaurant Business

JUNE 5, 2025

He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. He previously was arrested in Chicago after reportedly attacking his ex-wife. By Lisa Jennings on Jun. Photo courtesy of Konro. Members help make our journalism possible.

Fast Casual 143

Fast Casual Leadership 2025 Loyalty Program 143

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

OCTOBER 21, 2021

A fine-dining restaurant with an emphasis on ingredients may present the menu simply, with descriptions of where the ingredients are from. Cheap digital menu marketing that captures a share of online dining demand. The initial franchising costs are higher than opening an independent restaurant. Menu design.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

7 Shifts

OCTOBER 14, 2022

No matter where you go or what you buy, technology has touched nearly every part of dining out right now. We have seen employees at regional franchise [that Kickfin works with] been able to increase pay by 3 to 4 dollars an hour. You tap your card for coffee, a drink, or a candy bar. But how much of that is from record inflation?

Social Media 359

Social Media Fine Dining 2022 2015 359

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JUNE 30, 2023

.” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Customer expectations are level set by their most advanced in-store and digital experiences. This also reinforces ordering through the app.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

JANUARY 16, 2020

Earlier this year, a Taco Bell franchise owner was ordered to fork over a $250,000 settlement for asking lawful permanent residents to provide unnecessary work authorization documents. From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants.

2019 357

2019 2020 Employee Relations 2030 357

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Full service restaurant concepts fall into two broad categories: casual dining and fine dining. If you're a guest, it's good to know what to expect from a fine dining vs casual dining experience.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Restaurant Clicks

DECEMBER 4, 2021

One particularly enticing prospect for a good time in Charlotte is to host a large gathering at one of Charlotte’s exquisite private dining restaurants. So, if you’re thinking of hosting your next work holiday party or special occasion soon, check out my list of the 15 best restaurants for private dining in Charlotte!

Dine-in 140

Dine-in Website Management Fine Dining Book 140

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. million who spend $11.5

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

AUGUST 22, 2023

These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? While AI has potential benefits to numerous, critical industries, there’s a huge learning curve for the development of a true AI solution, and there are significant limitations to its effectiveness during this learning period.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Goliath Consulting

AUGUST 10, 2019

Gallo’s products range from fine wines down to jug wines and well spirit selections. E&J Gallo may receive upper tier wine by the glass placements in a fine dining restaurant for Orin Swift while securing house wine pours with Barefoot in a neighborhood grill. The truth is far more complicated.

Bar 210

Bar Fine Dining Sports Email Marketing 210

7 Shifts

DECEMBER 19, 2023

Her daughter struggled with food allergies, and finding a safe place for her family to dine out felt nearly impossible. They expanded to three stores before starting their franchise program in 2014. Tara Gilad started Vitality Bowls to solve a problem. Undisclosed ingredients and cross-contamination made it a risk. “We That adds up.

Restaurant Law 221

Restaurant Law Fine Dining Food Safety 2014 221

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. Brands, Inc. like value.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

7 Shifts

MARCH 3, 2021

Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners. In New York City, southern chicken-and-waffle restaurant Sweet Chick pivoted from casual dine-in to fast casual by rebranding as Lil’ Sweet Chick.

2021 195

2021 Fast Casual Back of House Front of House 195

7 Shifts

NOVEMBER 19, 2019

This is certainly true for the independent entrepreneur, but even large and resourceful restaurant franchises and groups are not immune to the threat—and in some cases, the reality—of rising labor costs. Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales.

Management 253

Management Management Employee Relations Restaurant Law 253

Lavu

MAY 9, 2025

Lightspeed : Excellent for complex menus and inventory management, ideal for fine dining or multi-location setups. From quick-service spots to fine dining restaurants, it offers tools to meet a variety of operational needs. In the competitive restaurant industry, choosing the right Point of Sale (POS) system is crucial.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

7 Shifts

DECEMBER 19, 2023

Her daughter struggled with food allergies, and finding a safe place for her family to dine out felt nearly impossible. They expanded to three stores before starting their franchise program in 2014. Tara Gilad started Vitality Bowls to solve a problem. Undisclosed ingredients and cross-contamination made it a risk. “We That adds up.

Restaurant Law 195

Restaurant Law Fine Dining Food Safety 2014 195

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. Ono Food Co. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

DECEMBER 27, 2019

NCR and Zynstra have worked together for several years, reflected in the launch of NCR Software Defined Store introduced in January 2019 and in use by companies like Pilot Flying J. NCR purchased Zynstra for approximately 100 Million British Pound Sterling. This combination makes sense and we’re excited about what’s coming.”

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

EATER

APRIL 21, 2021

Can Singapore’s already fragile hawker centers withstand third-wave coffee and gourmet burger stalls? Faye Sai and her siblings grew up working in the small coffee shop, or kopitiam, of their father, just as he had worked in his own father’s kopitiam decades before. Sai remembers the hard days, the long hours, and the endless complaining.

Franchising 246

Franchising Franchise Small Business Back of House 246

Goliath Consulting

JANUARY 6, 2019

Management companies provide restaurants with a franchise like operating system without having a franchise agreement. With our customized team approach and decades of industry experience, Goliath Consulting is ready to handle every concept from fast casual counter service to full service fine dining.

Management 150

Management Management Front of House Back of House 150

The Rail

JANUARY 19, 2023

A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. Modern Marketing Tools “In 2021, it was estimated that there were 32,027 full-service restaurant franchise establishments in the United States,” according to Statista.

Social Media 147

Social Media Fine Dining Fast Casual Food 147

Goliath Consulting

MAY 8, 2020

A successful catering service may take years of adapting and fine-tuning before it is perfected. Catering also gives businesses brand exposure and valuable marketing opportunities. Instead of waiting for customers to walk through their doors, businesses can bring its brand to the customers in a catering environment (2).

Catering 248

Catering Point of Sale Delivery Customer Service 248

Restaurant Clicks

DECEMBER 2, 2021

Group dining is easily accommodated by private rooms in Indianapolis restaurants, making the city a great location to celebrate special occasions. Here are the seventeen best private dining Indianapolis restaurants! Best Private Dining in Indianapolis. Ocean Prime is a fine dining restaurant offering steaks and seafood.

Dine-in 140

Dine-in Specials Seasonal Menu Book 140

Restaurant Clicks

JULY 13, 2021

While American Chinese food may not be authentically Chinese, it is certainly one of the most popular cuisines for dining out or ordering in. Chang’s is that it has a great indoor dining atmosphere with dim lighting and a full bar. Chang’s franchise to form its own in 2017. You’re bound to find at least one of them in your area.

Food 148

Food Fine Dining Food Order Dine-in 148

EATER

JANUARY 9, 2023

A visit to Asheville used to center on hikes in the Blue Ridge Mountains and super hop-heavy IPAs at the town’s many craft breweries — and that’s still true, but now there’s a strong dining scene to go along with the beer. Together, these projects celebrate the ways food and drink viscerally tether us to a place. Anatomy of a HCMC Banh Mi.

2023 246

2023 Travel Front of House Dine-in 246

EATER

JUNE 12, 2023

Lille Allen/Eater A quest to understand the illogical appeal of the old and “just fine” We were driving home from Sedona, Arizona, to Los Angeles. But then more recently, I had a make-up birthday dinner with my wife and some friends, and I picked a place my wife could never enjoy: an old, vibey, and notoriously “ it’s… fine?

Back of House 261

Back of House Dietary Restrictions Food Truck Fine Dining 261

Modern Restaurant Management

MARCH 11, 2020

(NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. by the end of fiscal 2021.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Sling

NOVEMBER 11, 2019

1) Fine Dining. Fine dining restaurants offer diners an upscale meal experience often comprising several courses (e.g., Fine dining establishments can operate as a franchise for broader appeal or as a single location to increase their sophisticated image. 2) Casual Dining. 2) Casual Dining.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104