Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options.

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Customer Service Dietary Restrictions Delivery Online Ordering 419

Modern Restaurant Management

MAY 30, 2025

In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. Perkins American Food Co. percent from 2025 to 2033 and reach US$ 345.6

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JANUARY 22, 2024

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Also, consider providing curbside, takeout, or delivery services in addition to flexible and quick ordering and delivery alternatives, including online, phone, or in-app ordering.

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Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Modern Restaurant Management

APRIL 28, 2022

In digital terms, ghost kitchens (also known as “dark kitchens”) are like hardware: they are the on-site locations from which either established brands or virtual brands physically prepare food orders. Virtual Brands are Influencer Magnets.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

JANUARY 10, 2024

Picture this: robots seamlessly handling food deliveries, teaming up with bussers to safely and quickly clear tables, and astute inventory management. Consider AI-powered robots leveraging guest dining preferences to curate tailored menu suggestions, or recommending dishes based on dietary restrictions and previous orders.

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

OCTOBER 9, 2024

Business catering orders typically have a higher AOV and are often recurring. For example, restaurants like Subway see a nearly doubled average order value for business catering compared to social events. Ultimately, the best catering menus satisfy diverse audiences, tastes, and dietary needs.

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Catering Dietary Restrictions Seasonal Menu Tip Distribution 221

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. 1) Pop-Up Collaborations Partner with other local businesses, like a bakery, brewery, coffee shop, roastery, or food truck, for exclusive menu items or drinks.

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Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

APRIL 26, 2024

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. When customers pay and note their dietary needs, the kitchen gets an alert.

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Dietary Restrictions Allergens Point of Sale Customer Experience 251

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023.

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Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

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Modern Restaurant Management

JUNE 17, 2022

Plant-based foods have hit restaurants worldwide and they are coming up with a wide range of options. Impossible Foods and Beyond Meat, for instance, have made a wide array of similar-looking food products available, and diners have responded favorably. Some other restaurants going with the vegan flow are.

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Innovation Dietary Restrictions Customer Service Food Order 474

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

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Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

JANUARY 13, 2020

Tenzo added that restaurants and chains offering exclusively vegan options are seeing the same trends as those offering both vegetarian and vegan options, meaning that catering to the most proscriptive dietary choice may be the best idea. How can restaurants be responsive to their guests and capitalize on this growing lifestyle trend?

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

Modern Restaurant Management

NOVEMBER 6, 2019

In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. Food trends and menus will naturally evolve to reflect the increasingly health-conscious, ecological mindset of the consumer. Nutrition and Sustainability Will Drive Menus.

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2030 Dietary Restrictions Recruiting 2018 385

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. With AI-driven online ordering systems, like the company BigZpoon provides, this vision is becoming a reality.

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Dietary Restrictions Online Ordering Customer Experience Catering 195

EATER

APRIL 20, 2021

Is sugar-full food inherently indulgent? Finding it extremely hard to order Froyo from @TheBiggChillOfficial when you have to walk past tons of sugar-free cookies/other diet foods before you get to the counter,” she wrote, accusing the store of “harmful messaging” and using the hashtag #DietCultureVultures.

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Dietary Restrictions Social Media Food Order Customer Experience 279

Modern Restaurant Management

DECEMBER 28, 2023

Moreover, predictive analytics and machine learning algorithms are being utilized for demand forecasting, effectively minimizing food waste and optimizing inventory management. Nowadays, we often come across AI-powered technologies like recommendation systems, customized menus, and automated ordering procedures.

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2024 Dietary Restrictions Customer Experience Customer Service 309

EATER

MARCH 11, 2024

They try to lock you into ordering for yourself. If you want to order like an Eater staffer, remember: Everything is a shared plate if you believe in yourself. You just order enough food for everyone, regardless of what section it comes from. There are some rules to ordering this way. To challenge?

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Ordering Dietary Restrictions Fine Dining Coaching 312

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co.

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Food Truck Customer Service Customer Experience Front of House 317

Squirrel Systems

FEBRUARY 13, 2025

Menus will be designed to minimize food waste, with ingredients used efficiently across dishes. In addition, wellness-focused hotels and resorts will offer specialized dining experiences like gluten-free, keto, or dairy-free menus, as well as options for guests with dietary restrictions.

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2025 Hotels Travel Dietary Restrictions 94

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value.

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2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

Travel 297

Travel Food Hotels Loyalty Program 297

7 Shifts

AUGUST 29, 2019

Sometimes you need these staples to accommodate more niche groups, like those with special dietary restrictions or picky eaters who won’t come to your restaurant unless that one item is on the menu. That sort of streamlining leads to shorter wait times after ordering, faster table turn times, and more satisfied customers.

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Menu Point of Sale Website Management Online Ordering 279

EATER

JUNE 4, 2024

Restaurants will want a phone number in order to confirm your reservation a day or two in advance — remember to give your country code, too. Order like a Parisian Bistrot des Tournelles The Marais’s Bistrot des Tournelles is the ideal spot to indulge in an entree, plat, and dessert (go for the chocolate mousse). This is poor form.)

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Fine Dining Reservations Seating Online Ordering 306

EATER

JULY 21, 2022

There are around a dozen dishes, which can be ordered as a tasting menu or a la carte. “We Former New York Times food critic Frank Bruni noted in 2007 that in the late 2000s, menu descriptions changed for a more “ethical purpose. People built a deeper relationship with food during the pandemic.

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Menu White Paper Dietary Restrictions Seasonal Menu 264

ChowNow

JUNE 12, 2024

In today’s competitive restaurant landscape, your online presence is more than just a digital storefront; it’s your direct line to hungry customers eager to place a takeout order, make a reservation, or discover their next favorite local dining spot. Let’s dive in!

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Ordering Dietary Restrictions Online Ordering Food Order 195

EATER

FEBRUARY 1, 2022

The menu at HAGS will accommodate any number of substitutions and dietary restrictions. Waiters will sit, relaxed at your table while they take an order, or pause in the rush of dinner service to try a new wine and catch up with a regular. I always had a really political relationship with food,” she says.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

Open for Business

JUNE 9, 2023

Quick Links Why restaurants must anticipate complaints Common restaurant complaints and solutions How to deal with online complaints Why restaurants must anticipate complaints and have a plan No matter how incredible the food is or how you’ve designed the dining room, guests are going to complain sometimes.

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Hospitality Dietary Restrictions Social Media Online Ordering 142

EATER

APRIL 14, 2022

There was a lot of commotion in the early days but now we know who really needs our food. That’s a decent return for a three-person kitchen, especially since the cafe still serves guests at a few tables and through their healthy meal delivery service, Lviv Smart Food. We started in late February with 20 free meals a day.

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Dietary Restrictions Kitchen Safety Food Safety Seasonal Menu 246

Modern Restaurant Management

FEBRUARY 6, 2020

“Our brand has a strong foundation based on more than half a century of serving up quality comfort food in a relaxed, welcoming atmosphere that is a cut above a typical QSR,” said Biser. We intend for them to see the pride and care with which their food is prepared.” This is only the beginning.”

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Franchise Franchising Fast Casual 2019 383

The Rail

OCTOBER 14, 2022

Some people are adopting these diets for health reasons, while others are just curious about how their health might improve by eliminating certain foods and ingredients. It’s estimated that 32 million Americans have food allergies. Of course, no food service business wants to sacrifice quality or taste simply to be allergy-friendly.

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Allergens Management Management Dietary Restrictions 147

Modern Restaurant Management

SEPTEMBER 27, 2024

The survey was conducted in January 2024 among 522 US-based Food and Beverage professionals, including owners and managers from single-site establishments and small multi-site chains with fewer than 20 restaurants. This sample size ensures statistically robust and representative data for the industry. percent year-over-year, compared to 0.4

Food Truck 251

Food Truck Fast Casual Food 2024 251

EATER

JUNE 12, 2023

Sure, I would always rather support a small business than a fast-food chain. I’d order the soup of the day, no matter what is in it. To be honest, I barely remember the food or the diner itself. A little farther down the page, I came to find Mountain Quail Cafe. We drove the extra 1.6 miles to Mountain Quail Cafe.

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Back of House Dietary Restrictions Food Truck Fine Dining 264