Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Modern Restaurant Management

DECEMBER 20, 2022

While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items. Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast.

2022 198

2022 Food Supply Point of Sale Dietary Restrictions 198

7 Shifts

AUGUST 29, 2019

Sometimes you need these staples to accommodate more niche groups, like those with special dietary restrictions or picky eaters who won’t come to your restaurant unless that one item is on the menu. That sort of streamlining leads to shorter wait times after ordering, faster table turn times, and more satisfied customers.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Mad Mobile

FEBRUARY 22, 2024

1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 The challenges of yesterday’s dining experience: A recipe for frustration Remember the days of paper menus, harried servers, and the agonizing wait for your food? But table ordering systems are more than just fancy menus. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Next Restaurants

AUGUST 22, 2019

Your restaurant might have the best food in its price bracket, the most inventive menu , and the kind of welcoming environment that turns first-timers into regulars — but if you don’t know how to promote it — simply assuming that the quality will shine through — you can struggle to compete. Image credit: Max Pixel.

Loyalty Program 60

Loyalty Program SEO Social Media Dietary Restrictions 60

Restaurant Clicks

OCTOBER 11, 2021

It is also a great place to enjoy outdoor activities like biking or hiking, as well as plenty of shopping and good food. Pueblo Viejo offers a variety of Mexican food, Distant Relatives serves up mouth-watering BBQ, and Dough Boys churns out fresh, wood-burned pizzas. The food at Jester King is an experience you won’t forget.

Brewery 117

Brewery Serving Seasonal Menu Online Ordering 117

Modern Restaurant Management

FEBRUARY 5, 2021

Looking to 2021 and beyond, there are a few predictions in the restaurant industry that almost everyone can agree on: people still want to eat healthier food and know where their food comes from. Greatest Emphasis on Clean Healthy Food. Mushroom-based options. Unique Cocktails, Drinks and Herbal Infusions.

Dietary Restrictions 181

Dietary Restrictions Seasonal Menu Consumer Goods Mobile Ordering 181

EATER

FEBRUARY 23, 2021

These rituals included a costly amount of food and drink; to economize, a family might wait until they could be performed with other families. There’s no kind of upward or lateral mobility through the brand portfolio,” says Jackson-Beckham. But that mobility informed respectability, too. “A

Brewery 142

Brewery Consumer Goods Mobile Ordering Advertising 142

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality Tablet systems alleviate restaurant turnover Conquering the dinner rush with faster ordering Reduced walkouts with 3X faster service More easily satisfy picky preferences with menu mods The menu. Tablet ordering systems designed for restaurants can transform your operations.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

ChowNow

SEPTEMBER 13, 2019

Seventy-seven percent of your customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. When your guests order online , they principally interact with your menu, effectively making it your salesperson. This is menu psychology at its finest.

Menu 111

Menu Online Ordering Seasonal Menu Dietary Restrictions 111

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Going mobile with management. Managers can count and order inventory, create and assign schedules, review P/L data, and more from any mobile device.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

SEPTEMBER 1, 2020

More than one in four (27 percent) stated they will not feel comfortable dining out until there is a vaccine, with nearly one in four (23 percent) saying they will only order for pickup and/or delivery for the rest of 2020. Nearly one in four (24 percent) want their food covered as it is served to them. Data for Personalized Dining.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology. Flippy ROAR for Sale.

Kitchen Safety 155

Kitchen Safety Online Ordering Food Safety Point of Sale 155

Modern Restaurant Management

FEBRUARY 6, 2020

Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon. “Our brand has a strong foundation based on more than half a century of serving up quality comfort food in a relaxed, welcoming atmosphere that is a cut above a typical QSR,” said Biser.

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

JUNE 19, 2020

Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk. Now, as workplaces reopen, employers need to create a culture of food safety to reduce risk, operate efficiently, and support employee health. “Providing food for work is now much more than a perk. . Relish by ezCater.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

AUGUST 28, 2020

He began his life-long career in the hospitality business at the food service division of Stouffer in Newark, N.J., and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., It’s fun to be able to offer the city food from such a great brand through our Kitchen Center.”

Allergens 146

Allergens Kitchen Safety Guest Recovery Customer Service 146