Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Lavu

FEBRUARY 28, 2025

Customer Insights : Track orders, dietary preferences, and trends. POS systems are transforming dining by making personalized experiences easy and efficient. POS systems also provide insights into seasonal trends, dietary restrictions, and even price sensitivity.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Modern Restaurant Management

JUNE 17, 2022

Vegan principles, vegan cooking, as well as dining in vegan restaurants have become more and more popular than ever, especially amongst health-conscious customers and animal rights activists throughout the world. Plant-based foods have hit restaurants worldwide and they are coming up with a wide range of options.

Innovation 474

Innovation Dietary Restrictions Customer Service Food Order 474

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? Does the energy feel flat, and the customers look bored. Seeing those glazed-over eyes is unsettling, and youre starting to think, Maybe its time to shake things up a bit. Maybe hosting an event could pump some new life into your restaurant.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

AUGUST 20, 2020

Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Fortunately, tech can help boost operational efficiency in restaurants.

Technology 293

Technology Mobile Ordering Dietary Restrictions Online Ordering 293

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

2024 474

2024 2023 Food Order 2013 474

Squirrel Systems

JUNE 11, 2025

Whether dining in a busy restaurant or staying at a full-service hotel, customers value speed, personalization, and seamless service. Reliable Connectivity and Instant Updates Enhance Service Speed Today’s guests expect fast, consistent service—no matter the time of day or how busy your dining room or lobby is.

Hotels 66

Hotels POS Dietary Restrictions Loyalty Program 66

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. at 20 o’clock.) and keep them.

Fine Dining 301

Fine Dining Reservations Seating Online Ordering 301

Lavu

JUNE 13, 2025

Opening an in-house dining space isn’t just a perk—it’s a strategic move for businesses looking to boost employee satisfaction and streamline operations. Workplaces are increasingly launching corporate cafeterias to provide employees with convenient and accessible dining options within the premises.

2025 78

2025 Dietary Restrictions License Kitchen Safety 78

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” In traditional smoothie shops, 1 in 10 orders are wrong, and this is at best a bad experience, and at worst can be life-threatening for people with dietary restrictions.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent).

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

SEPTEMBER 27, 2024

Dishwashers were found to be the second most challenging role to fill, accounting for 12 percent of all open roles. Cashiers came in third place taking up seven percent of all open roles. Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. Economic Uncertainty (52 percent) 3.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Lavu

FEBRUARY 28, 2025

Whether its half-and-half toppings or dietary preferences, Lavu ensures orders are accurate and efficient, reducing errors and delighting customers. Delivery Management & Dual Pricing Delivery is the backbone of pizza restaurants, and Lavu offers seamless integration with delivery platforms, optimized delivery zones, and driver tracking.

POS 60

POS Dietary Restrictions Online Ordering Delivery 60

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. Empathize with their feelings of frustration.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

SpotOn

MARCH 18, 2024

On the other side of the dining spectrum, there are restaurants with menus that offer an entire meal at a set price, also known as the prix fixe menu. The prix fixe menu is ideal for guests seeking to indulge in a larger meal for a higher price. The prix fixe menu doesn't only need to serve French food.

Menu 98

Menu Dietary Restrictions Fine Dining Seasonal Menu 98

Modern Restaurant Management

FEBRUARY 6, 2020

We look forward to a successful partnership with the Shariffs and to welcoming our Canadian guests to dine with us in Edmonton in the coming months.” Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Heads North.

Franchise 383

Franchise Franchising Fast Casual 2019 383

EATER

SEPTEMBER 10, 2020

This spring, as Tarun Bhalla was testing out eight-ounce curry packets for a new line of meal kits, he found that they had a tendency to burst open in a shipping test. He’s been looking for a company that can manufacture stronger packets ever since, but he still hasn’t found one. And meetings are hard to arrange during a global pandemic.

Food 217

Food Catering Small Business Retail 217

Restaurant Clicks

DECEMBER 5, 2021

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! The restaurant is located in the Ukrainian Village community and holds natural wood decor for a comfortable yet elevated dining experience. Sushi is available for dine-in, takeout, or delivery.

Online Ordering 133

Online Ordering Reservations Seasonal Menu Front of House 133

Restaurant Clicks

NOVEMBER 7, 2021

The Walrus & the Carpenter service is second-to-none, and they have great indoor and outdoor dining options. It offers excellent, rustic Italian fare at reasonable prices. Seattle’s food scene is expansive and covers both local and international cuisine. There are tons of unique places to eat in Seattle for every taste and budget.

Seasonal Menu 144

Seasonal Menu Dietary Restrictions Online Ordering Reservations 144

Open for Business

OCTOBER 12, 2022

Pricing a menu. You may consider an extensive menu to appeal to pickier eaters and those with allergy or dietary restrictions. Specials, set menus , and additions such as desserts, drinks, or dietary restrictions can help reduce choice overload, help with dietary restrictions, and save servers time on ingredient questions.

Menu 78

Menu Dietary Restrictions Seasonal Menu Design 78

Restaurant Clicks

SEPTEMBER 14, 2021

Currently, Copperhead Grille is offering heated outdoor dining and over 50 craft, import, and domestic beer choices. Today it’s called “The A,” and that’s the rating the state should give for all the great places to eat in Allentown. You should know that Allentown is a playground for foodies. Best Restaurants Allentown, PA. Grille 3501.

Dietary Restrictions 139

Dietary Restrictions Vineyard Online Ordering Reservations 139

Restaurant Clicks

SEPTEMBER 19, 2021

Lancaster is one of the most underrated food cities in Pennsylvania. While it’s famous for Amish country, theatre, and rich history, there’s more than mashed potatoes and gravy in this charming city! Lancaster might seem like a big city randomly nestled in the middle of Pennsylvania farmland. Best Restaurants in Lancaster. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

Culinary Digital

MARCH 14, 2025

Louis found that 75% of students would like to dine more on-campus, but cant due to affordability concerns (1). They can use new technology to reduce prices by putting the savings from more efficiently sorting ingredients, reducing logistical burden, and easier menu and recipe design to help students. You need to respond.

Dietary Restrictions 52

Dietary Restrictions Healthcare Customer Service Education 52

Restaurant Clicks

SEPTEMBER 5, 2021

Pittsburgh has several international dining options. Luckily, we compiled a list of some of the best restaurants in Pittsburgh that you should consider visiting to satisfy your dining needs. Its location also has an excellent elevated view of the city, enhancing its dining atmosphere for anybody looking for luxury.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

JUNE 22, 2021

You may not be familiar with the term “prix fixe menu,” but you’re more than likely familiar with the concept, which has been a staple of both fine-dining and casual restaurants for decades. In classical restaurant parlance, prix fixe , French for “fixed price,” refers to a multiple-course meal that comes with—you guessed it—a set price.

Menu 78

Menu Fine Dining Dietary Restrictions Seasonal Menu 78

EATER

MARCH 12, 2025

These openings fit into a scene thats generally laid-back, environmentally conscious, and accessible to folks with dietary restrictions. Dining culture is largely casual, and its not unusual to see someone walk into a trendy wine bar with a grandchild and massive dog in tow. Pro-tip: If youre coming from abroad, bring cash.

Dietary Restrictions 146

Dietary Restrictions Dine-in Sustainability Casual 146

Restaurant Clicks

NOVEMBER 3, 2021

Papilles is an elevated dining experience in the heart of the East Village just down the street from Tompkins Square Park. Overall, you’ll feel like you’re part of the family when you dine at the Pineapple Club. After its heyday as New York City’s resident rural community, the East Village got a punk makeover in the 1970s when St.

Dietary Restrictions 146

Dietary Restrictions Online Ordering Reservations Food Order 146

Restaurant Clicks

SEPTEMBER 8, 2021

If you’re in the mood for some shopping, Niagara Factory Outlets is a good destination where you will find luxury goods at reasonable prices. Since opening, Savor has quickly become one of the most popular Niagara Falls restaurants and a must-dine destination for anyone visiting the area. Best Restaurants in Niagara Falls. Weinkeller.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Restaurant Clicks

NOVEMBER 13, 2021

Over the last couple of decades, the Music city has also become known as a serious food city. It’s the center of a trend called New Southern Cooking, which has put Southern dishes and ingredients on the culinary world stage. However, that’s not all that Nashville offers. Lockeland Table. They also have great cocktails available for $7. Order Online.

Back of House 142

Back of House Reservations Fine Dining Online Ordering 142

Ken Burgin

JUNE 13, 2023

Once you input the cost of each ingredient, it can calculate the total cost of a recipe, helping you price your dishes appropriately. Moreover, it can also help monitor price fluctuations in the market, so you can adjust your prices or ingredients accordingly. I’ve shared the prompts I used to generate the answers.

Management 68

Management Management Dietary Restrictions Seasonal Menu 68

Indoor Media

MAY 20, 2021

Drinks poured, laughter filling the dining room. What does the dining room look like? If they have dietary restrictions, they’ll want to know if your restaurant even has food they can eat. Families enjoying a night out, friends catching up over happy hour drinks. What’s on the menu? Menu Extremely important!

Dietary Restrictions 78

Dietary Restrictions Advertising Reservations Fine Dining 78

Takeaway Solutions

FEBRUARY 17, 2019

You do it with marketing outreach, creating a presence on third-party platforms, community outreach, and of course improving your dining experience. Know Your Capabilities Here's the thing about adding delivery to your business: it's not like dining room service. Many restaurants offer their entire dine-in menu for delivery.

Delivery 62

Delivery Online Ordering Dietary Restrictions Catering 62