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Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.
Sales of induction stoves are on the rise in the U.S., representing 18 percent of sales in 2023. As the design and hospitality industries embraces sustainability and decarbonization, the demand for skilled professionals who understand these principles has never been greater.
Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Identify your biggest pain points.
As laws become stricter, technology evolves and social media increases public awareness and accountability, restaurant owners must adopt proactive measures to ensure responsible alcohol service. Investing in technology such as digital ID scanners can help identify fake or expired IDs. Forty two states in the U.S.
Simplification is the answer, and technology can provide it. Crafted vs. Cobbled Oftentimes owners will piece together point solutions to manage a variety of tasks. They might get a point of sale (POS) tool, a payroll tool, an inventory tool and a scheduling tool, then try to patch them all together.
Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
That is why it is paramount to design training to start with product immersion, not protocol. Technology makes it easier to scale training, but it is only useful if it drives successful outcomes. Use tools like your point-of-sale (POS) or learning management system (LMS) to connect the dots between learning and results.
Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.
In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.
Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. Spot Best-Sellers : Focus on the 16% of menu items that drive 80% of sales. This approach also helps reduce food waste and maximize customer satisfaction. Ready to learn how?
For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. With 76% of operators saying using technology gives them a competitive edge, these mobile tech tools are no longer a nice-to-have but an absolute necessity to stay competitive with restaurants in your area.
billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.
Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable. From cloud-based tools to smart IoT sensors, technology is revolutionizing how restaurants relocate. Virtual reality (VR) technology makes this transition easier.
This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. Comprehensive analytics dashboard for insights into customer preferences and sales trends. If so, you’re not alone. from 2023 to 2030.
Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. If mistakes are common, consider these fixes: Standardized packing procedures: Use a designated final check station to catch errors.
A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease.
One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point.
Well show you how to leverage: Your local restaurant scene Your restaurants brand Your digital assets The community around you Then, reveal how to measure your marketing efforts so you can continuously refine your strategy and strengthen your connection with customers. Thats why a strong marketing strategy is the key to staying ahead.
Systemwide sales fell 5.3% All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. The of-the-moment menu updates are part of sweeping rebrands at the two chains under owner Ascent Hospitality Management. But they have receded over the years.
Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.
So much data is generated at every point within a restaurant, whether fast casual or fine dining. ” Value-Driven Dining for the Modern Consumer – In a time when consumers seek out both quality and quantity, L&L continues to provide substantial portions at an accessible price point.
By Lisa Jennings on Jun. 27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. Photo courtesy of Jeff's Bagel Run. Jeff Perera jokes that his bagel chain is the result of a love story. “I I made a bagel for my wife, because she asked me to,” he said. She’s on time.
Service-based companies, like restaurants, often flourish by growing their workforce or modernizing technology. Investing in professional branding that is, in graphic design, website improvements, and promotional materials helps to establish brand identity and builds credibility.
Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. Despite potential challenges, the industry is both optimistic, as total restaurant sales crested $1 trillion for the first time on record, and ready to pivot to continue growing.
Technology is now playing a crucial role in helping quick-service restaurants streamline operations, optimize staff efficiency, and speed up service. In this post, we’ll explore how leveraging the right technology can significantly cut down wait times and elevate the customer experience in 2025. This cut labor costs to 23.7%
Earlier this week, Starbucks denied reports that it’s seeking a full sale of its China operations. The coffee chain started a formal sales process for its China division in May 2025, which CEO Brian Niccol claims has attracted strong investor interest. The sale comes off the back of Starbucks’ continued market struggles in China.
With enhanced automation, smarter financial tools, and expanded integrations, these advancements reflect SpotOn’s ongoing commitment to providing technology that helps restaurants operate more efficiently, maximize revenue, and deliver exceptional hospitality. and Finn’s Fish House.
A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency.
Gross Profit Margin Definition of Gross Profit Margin Gross profit margin shows the money left after subtracting the cost of goods sold (CoGS) from total sales. Steps to Calculate Gross Profit Margin Find your total sales revenue for a specific period. Subtract CoGS from total sales to get gross profit.
There are different types of loyalty programs: Points-Based Rewards: Customers earn points for every dollar spent. Points can be redeemed for discounts or free menu items. Today, technology has transformed them into digital loyalty platforms. For example, a points-based reward system keeps customers engaged.
This guide is designed to help you navigate the complexities of opening your second restaurant location. This guide is designed to help you navigate the complexities of opening your second restaurant location. Look at your financials — steady profits, a loyal customer base , and strong staff retention are all signs of readiness.
It’s not just another regulation – it’s a framework designed to help restaurants protect sensitive payment information in todays digital age. These updates are designed to counter increasingly sophisticated cyber threats targeting customer payment data. Heres what you need to know: What is PCI Compliance?
Lavu’s industry-specific technology powers innovation and efficiency for thousands of restaurants. Features That Make Payroll Automation Work for Restaurants Modern payroll automation systems are designed to tackle the specific challenges of running a restaurant. This makes selecting the right tools a top priority.
From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line.
Create Offers : Design tailored promotions like milestone rewards, preference-based discounts, or time-sensitive deals. Loyalty Programs : Analyze engagement trends to design rewards that resonate with your customers. favorite dishes, dining frequency). Segment Customers : Group customers by behavior, preferences, or occasions (e.g.,
G2's Report names SpotOn Restaurant point-of-sale #1 over top competitors in ease of use, quality of support, and more. The G2 report benchmarks SpotOn against 27 competitors, showing that the restaurant technology provider ranks at or among the top in most major categories.
A well-designed floor plan naturally improves the flow, making it easier for staff to move between tables and for guests to navigate the space. If possible, create a designated area for guests to wait that doesn’t interfere with server traffic or seated diners. Consider the placement of your host stand, too.
Cloud-based POS systems are transforming the restaurant industry by addressing common challenges like outdated technology, inefficiencies, and data management issues. annually through 2030, it’s clear this technology is reshaping how restaurants operate. With the global cloud POS market projected to grow 18.2%
Understanding Accounting for Restaurant Business Methods Although accounting for restaurant businesses is a topic that many restaurateurs try to avoid, it is an essential element of running a business. You cannot manage your restaurant properly without going into the accounting details. But the importance of this administration cannot be emphasized.
I spoke with Kacper Ornat and Łukasz Jura at Coffee Machines Sale and Nikolai Fürst at Desarrolladores de Café about why quality control is more important than ever in today’s competitive specialty coffee market. You may also like our article on why roasters and coffee shops need to strategise menu pricing.
At a time when consumer spending is slowing and operators are navigating unpredictable costs, SpotOn is democratizing AI for the independent restaurant community by designing practical tools that reduce the burden of back-office work and unlock clearer, faster decision-making. in North Carolina.
The way consumers interact with restaurants has changed significantly in recent years, driven by technological advancements and shifting customer expectations. Many restaurants adapted by investing in technology and expanding theirrestaurant delivery services.
San Francisco, CA — April 24, 2025 — SpotOn , a leading restaurant technology provider, is bringing its mission to life ahead of the 2025 National Restaurant Association Show with the launch of its boldest brand campaign yet: Knowledge + Community = Profit.
Whether the customer blames your restaurant or the delivery service provider (DSP) such as DoorDash when this happens, the outcome is the same: fewer repeat customers and lost sales. This will only become more of a challenge as DSP sales continue to increase in line with current food delivery industry trends.
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