Modern Restaurant Management

JULY 8, 2020

A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. One would think mixing technology and hospitality is like mixing oil and water… it doesn’t work.

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

FEBRUARY 17, 2025

Eggs have become a staple item for innovation in quick-service restaurant entrees, and marketing trends like the emergence of all-day breakfast have significantly boosted egg demand.” A core tenet of the hospitality space is that you focus on people over profits.

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Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

DECEMBER 21, 2021

As we wrap up a year that brought more tremendous change to the hospitality industry, I like to look ahead and anticipate some of the opportunities and challenges we will see in 2022 (and beyond). With technology at their fingertips, hospitality operators will be able to bridge e-commerce with real commerce.

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2022 Hospitality Brewery Mobile Ordering 493

Modern Restaurant Management

FEBRUARY 4, 2020

Each platform was independently designed, with its own system and hardware. Through partnerships with restaurants, food delivery platforms, and donors, Ordermark Cares provides free meals to the hospital or home. For Canter, tech innovation is all a part of the necessary evolution of the restaurant industry.

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Hospitality Online Ordering Mobile Ordering Customer Service 576

Modern Restaurant Management

DECEMBER 18, 2024

We'll see the continued shift of leveraging AI to help with other commodity tasks to free up humans to have more time to give customers higher-quality hospitality. These innovations will allow restaurant operators to do more with less and help create smart, seamless experiences that meet rising guest expectations.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

FEBRUARY 17, 2025

Eggs have become a staple item for innovation in quick-service restaurant entrees, and marketing trends like the emergence of all-day breakfast have significantly boosted egg demand.” A core tenant of the hospitality space is that you focus on people over profits.

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Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. Healthier Hospitals. Council introduced the Healthy Hospitals Amendment Act of 2019.

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Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

OCTOBER 29, 2019

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. Innovation Through Service.

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Innovation Menu Back of House Front of House 364

EATER

APRIL 2, 2025

Lisa Becklund, FarmBar, Tulsa, OK Gabriel Kreuther, Gabriel Kreuther, New York, NY Josh Niernberg, Bin 707 Foodbar, Grand Junction, CO Cassie Piuma, Sarma, Somerville, MA Jungsik Yim, Jungsik, New York, NY Outstanding Restaurant A restaurant that demonstrates consistent excellence in food, atmosphere, hospitality, and operations.

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2025 Beverage Hospitality Leadership 332

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. AI is also boosting staff productivity.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

SpotOn

APRIL 14, 2025

SpotOn grows in popularity amongst restaurants committed to delivering unique, community-driven hospitality experiences. Recent product innovations enhance operational efficiency and guest engagement for restaurant operators. New financial insights help operators prepare for the future while improving profitability.

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2025 Innovation Fine Dining Equipment 110

Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. And with features like waitlist auto removal, hosts no longer have to manually track down unresponsive parties, freeing them up to focus on hospitality.”

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Operations Front of House Seating Reservations 221

Modern Restaurant Management

SEPTEMBER 11, 2024

Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The

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Fine Dining Customer Experience Design Dine-in 450

Modern Restaurant Management

JULY 21, 2021

When it comes to restaurant design, Covid’s impact is probably broader than just how we plan our dining places, it will also have affected how we design them and what materials we use. Restaurants must be clever in their design and think more about how people use the space and how they can easily adapt to different group sizes.

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Design Customer Experience Dine-in Innovation 474

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

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2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

MARCH 11, 2025

The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. Digital not only powers seamless experiences but also unlocks guest data that can elevate hospitality across all touchpoints, both digital and in-person. It wasn’t just about survival; it was about reinvention.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

EATER

JANUARY 8, 2021

Three designers on the inspiration that goes into creating the bottles you reach for. As the design director of Eater, judging things on how they look is part of my job. Designer and founder of Studio MMBB. Mel Barat Bours is a visual storyteller who explores narratives through art direction, design, and illustration.

Design 350

Design Book Take-out Back of House 350

Modern Restaurant Management

APRIL 9, 2025

At Sammy’s Sliders, we see AI as an opportunity to enhance – not replace – human hospitality. As long as brands continue to innovate, embrace technology, and focus on delivering a great guest experience, the franchise industry will continue to thrive. The key is using technology to work smarter, not harder.

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Loyalty Program Franchising Franchise Fast Casual 251

Modern Restaurant Management

DECEMBER 8, 2022

New technology innovations now being introduced into the hospitality industry are designed to level out those pinch points. Design Your Holiday Customer Experience. The increased challenges and stress of the holiday season often reveal pinch points in bar and restaurant operations.

Bar 471

Bar Customer Experience Brewery Inventory 471

Modern Restaurant Management

JUNE 8, 2021

Embracing Innovation. As issues of accessibility and inclusion move to the forefront of the public conversation, such burgeoning technologies are giving real hope that innovation can help break down barriers and expand access to goods and services for all. For far too long, accessibility has had to catch up with innovation.

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Technology Innovation Restaurant Law Customer Service 560

Modern Restaurant Management

SEPTEMBER 17, 2022

Southern Glazer's Wine & Spirits unveiled the results of its 2022 Liquid Insights Tour , a coast-to-coast educational initiative designed to explore and identify the latest trends in cocktails and wine. The tour kicked off in Houston in February, and included stops in Kansas City, New York, Las Vegas, Chicago and Los Angeles.

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Guest Recovery Consumer Goods Hotels Travel 474

Modern Restaurant Management

JUNE 28, 2022

The company's robots are designed to perform tasks, such as delivering food and drinks to customers at hotels and airport lounges, handling check-in and check-out services at hotels, and even carrying luggage. Uber technologies came out with a major innovation in March 2022. Another $4.2

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Delivery Food Customer Service Front of House 575

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. For example, Chick-fil-A is debuting advanced store designs to engage new audiences, introducing two new architectural concepts.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

AUGUST 5, 2020

“With both bringing more than 20 years experience to their roles, we know that their deep hospitality technology expertise, customer-centric approach and unique insights will help propel our business into the future.” ” Ervin Cohen & Jessup Launches Food, Beverage and Hospitality Practice.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. How do we move forward from this? The answer lies in technology.

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

Modern Restaurant Management

JANUARY 2, 2024

People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs. The hospitality industry suffers the most from labor shortages. Development of robots is accelerating exponentially, in quantity and quality.

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2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

JUNE 27, 2025

The report reveals that AI investment and adoption differs across the industry as organizations seek to balance experimentation with operational focus, customer-facing innovation with back-of-house transformation, and high ambitions with organizational readiness. What's Fueling QSR and Fast Casual Visits?

Loyalty Program 371

Loyalty Program Customer Experience 2025 Customer Service 371

Modern Restaurant Management

JUNE 13, 2023

Hospitality Specialist Filip Obradovic sat down with me to discuss the vital importance of well-designed training programs, the impact of ongoing staff engagement and exciting advancements in restaurant training tech. “Everything should be done on phones,” he insists.

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Training Seasonal Menu Hiring Customer Experience 450

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. As conditions, consumer behaviors and regulations change, Aramark’s plans are designed to be flexible and evolve and adapt, accordingly.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

OCTOBER 20, 2020

Moving to an entirely new model, designed with employees at the center, is a true opportunity for restaurants to flip the script. Instead, create an area just for employees with the same level of hospitality you’d show a diner. Create new foods that are designed to travel. Clear career paths upwards and onwards.

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Front of House Kitchen Safety Food Back of House 508

The Rail

NOVEMBER 15, 2024

By Heather Langley, Contributor The hospitality environment evolves at a rapid rate, and bars and restaurants must continue adapting to the ever-changing needs of the consumer. By knowing customer profiles and preferences beforehand, businesses can tailor the hospitality experience and boost their reputation.

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POS Cash Management Point of Sale Customer Experience 130

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. So where are consumers spending on food and hospitality?

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Hospitality 2025 Food Back of House 78

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. You order online and receive a code.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

AUGUST 19, 2020

launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. Plamondon Companies is celebrating 40 years of business in the hospitality industry. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. – Richard Patrick, Co-Founder of Cathead Distillery.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

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Fast Casual Casual Menu Mobile Ordering 405