Culinary Cues

APRIL 26, 2020

Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on. There is so much to think about, so many decisions to make, and so much angst about what the future holds.

Guest Recovery 310

Guest Recovery Kitchen Safety Customer Service Food Safety 310

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 179

Technology Loyalty Program Mobile Ordering Download 179

7 Shifts

JUNE 28, 2021

72% of Americans eat food from a restaurant at least twice a week, meaning hundreds of millions of Americans frequently trust foodservice establishments to prepare their meals in a safe and sanitary environment. The inspector will also take notes pertaining to the hygiene of your restaurant. Develop a HACCP Plan. Keep Your Eyes Open.

Kitchen Safety 370

Kitchen Safety Food Safety Food Supply Equipment 370

7 Shifts

OCTOBER 15, 2020

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. And restaurants also pose possible risks, concentrations of people inside [for] indoor dining. What support is available for New York restaurants 1.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JULY 23, 2020

In regions where the number of new cases has dropped, restaurant patrons may experience “fatigue” regarding strict safeguards and social distancing when trying to enjoy a meal out. Sixty-two percent of respondents said both masks and gloves are important restaurant health measures for them to consider returning to indoor dining.

Technology 205

Technology Kitchen Safety Food Safety Customer Experience 205

EATER

JUNE 5, 2020

Food delivery might be necessary for some during the pandemic, but when there’s a curfew involved, think twice before you click “order” Last night, a Caviar deliverer was arrested on the Upper West Side of Manhattan, about a half hour after the city’s 8 p.m. Photo: Tricky_Shark /Shutterstock. curfew went into effect.

Delivery 144

Delivery Ordering Transportation Food Order 144

Culinary Cues

MAY 26, 2020

Let’s put on our restaurant hat and take responsibility for doing what is right for both the health and wellbeing of our families, staff, and customers, and help in bring our communities out of the deepest economic hole since the Great Depression. Oh, but what if customers don’t want to return to dining rooms?

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. Takeout is Taking Over. How quickly can third-party delivery groups get in and out of the food and beverage space?

Design 222

Design Fine Dining Online Ordering Dine-in 222

Modern Restaurant Management

AUGUST 19, 2020

To discuss this topic in more detail join “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. Chris Boyles, VP of Food Safety for Steritech.

Kitchen Safety 226

Kitchen Safety Food Safety Loyalty Program Technology 226

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Click here to learn the 10 steps to take now. To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds."

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

SEPTEMBER 22, 2020

There’s also the call-us-when-you-get-here model, where the order scoots out just in time to be dropped through a rear window or popped trunk. It was a convenience added to the playbook to assist customers with difficulty getting out of their car or to keep larger orders from blocking up a drive thru.

Kitchen Safety 236

Kitchen Safety Food Safety Customer Experience Food Order 236

Modern Restaurant Management

NOVEMBER 2, 2020

restaurants are operating at less than 100 percent capacity in their dining rooms. For the restaurateurs who responded to our survey, only 15 percent said they were allowed to dine at full capacity, with nearly half saying they were allowed 50 percent capacity. Patio dining in colder weather. Owning the delivery revenue stream.

2020 220

2020 Mobile Ordering Hotels Food Safety 220

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 195

2020 Loyalty Program Mobile Ordering Fast Casual 195

Focus POS

JUNE 2, 2020

to “How am I bringing my business out of this stronger than it was pre-COVID -19 ?” First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. But while total restaurant traffic in the United States has declined by 22%, digital and delivery orders have jumped by over 60%.

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Take additional precautions by removing reusable items such as ketchup bottles and salt and pepper shakers.

Social Media 214

Social Media Food Safety Cash Management Kitchen Safety 214

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Violations are punishable by a fine, with a maximum of $300/year. Litigation.

2022 188

2022 Restaurant Law Tip Distribution Insurance 188

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. pickup, delivery, drive-thru, ghost kitchens).

2022 188

2022 Hospitality Loyalty Program Point of Sale 188

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 193

2020 Franchise Franchising Food Order 193

Modern Restaurant Management

MAY 19, 2020

They provide much more than food, they provide nourishment and create communities. Restaurants bring groups of people and that traffic often brings safety. Restaurants must build trust, communicate safety and clearly establish value. Restaurants must build trust, communicate safety and clearly establish value.

Guest Recovery 188

Guest Recovery Kitchen Safety Food Safety Email Marketing 188

Modern Restaurant Management

JULY 30, 2020

By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. Overwhelming? Yes, absolutely.

Guest Recovery 186

Guest Recovery Food Safety Fine Dining Management 186

Modern Restaurant Management

MARCH 23, 2022

Ideally, you’ll want space that allows for each of the different processes- preparation, cooking, and plating- to be carried out smoothly. But each restaurant has its own needs depending on the kinds of food it provides. An open layout means that customers can see into the kitchen and watch as their food is being prepared.

Design 201

Design Kitchen Safety Equipment Food Safety 201

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past.

Fine Dining 199

Fine Dining Restaurant Law Food Truck Outdoor 199

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center. But what can you do?

Social Media 450

Social Media Hiring Website Management Hospitality 450

Modern Restaurant Management

JULY 30, 2020

By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. Overwhelming? Yes, absolutely.

Guest Recovery 162

Guest Recovery Food Safety Fine Dining Management 162

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 125

2020 Food Safety Online Ordering Guest Recovery 125

Restaurant365

MARCH 3, 2022

The percentage breakdown of sales from travelers in a typical year pre-COVID-19 was as follows: Family dining – 31%. Casual dining – 32%. Fine dining – 41%. So, whether you are a specialty kiosk, fast-casual, or fine dining, there is additional money to be made by catering to tourists. Quickservice – 23%.

Travel 146

Travel Fast Casual Social Media Fine Dining 146

Modern Restaurant Management

MARCH 30, 2020

City and state mandates have limited restaurants in some cities to takeout and delivery to prevent the spread of the virus. As a result, many restaurants have been forced to lay off all or some of their dining room staff. A kiosk lifts the responsibility for taking orders from the existing team, so they can attend to other duties.

Fine Dining 188

Fine Dining Customer Service Food Safety Customer Experience 188

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Food Industry Faces Consumer Pressures.

2020 189

2020 Influencer Point of Sale Food Safety 189

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 180

2020 Guest Recovery Kitchen Safety Online Ordering 180

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. In Love with Tech, but Impatient.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 164

2021 Fast Casual Fine Dining Point of Sale 164

Restaurant Engine

DECEMBER 23, 2020

Keeping as much human contact out of the equation when it comes to ordering and payment is a great tip for 2021. This also lest you adhere to strict social distancing guidelines for safety. You won’t be overcrowded, and it makes it easier for you to take care of your customers. #3: 3: Enhance Outdoor Dining.

2021 112

2021 Online Ordering Fine Dining Mobile Ordering 112

Modern Restaurant Management

DECEMBER 19, 2023

As restaurants sought out ways to stand out from the competition, many turned to creative promotions, offers and rewards that would draw in crowds, increase trial and result in return visits. Like most new technology, it takes time for society to adapt and recognize its benefits. – Christine Barone, President, Dutch Bros.

2023 116

2023 Front of House Customer Experience Customer Service 116

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” Tastewise Data. social interactions, and 1.2M online recipes.

Serving 205

Serving White Paper Food Recycling 205

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. Like digital ordering, carry-out, delivery, and drive-thru were also growing before the pandemic. Carry-out ended 2020 holding 46 percent of off-premises order share.

2021 188

2021 Mobile Ordering Loyalty Program Download 188

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. When it came to ordering take-out, Gen Z led with 28 percent. ” The gift of food. . ” The gift of food. Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167