EATER

JUNE 5, 2020

Food delivery might be necessary for some during the pandemic, but when there’s a curfew involved, think twice before you click “order” Last night, a Caviar deliverer was arrested on the Upper West Side of Manhattan, about a half hour after the city’s 8 p.m. Photo: Tricky_Shark /Shutterstock. curfew went into effect.

Delivery 143

Delivery Ordering Transportation Food Order 143

Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept? Everything helps.

Guest Recovery 310

Guest Recovery Kitchen Safety Customer Service Food Safety 310

7 Shifts

OCTOBER 15, 2020

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. And restaurants also pose possible risks, concentrations of people inside [for] indoor dining. Takeout & delivery are changing the way restaurants operate ??

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Culinary Cues

MAY 26, 2020

Both of these issues are significantly important and even though we should all agree that health and safety is foremost – if we manage to beat the virus into submission and destroy the economy in the process then we are left with a problem that can be devastating for decades to follow. How can we really stay on top of this challenge?

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

JUNE 30, 2023

” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker. percent this year.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. How quickly can third-party delivery groups get in and out of the food and beverage space? Takeout is Taking Over. Looking to socialize?

Design 223

Design Fine Dining Online Ordering Dine-in 223

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. According to the National Restaurant Association, the food service industry has encountered a shortfall of $80 billion and counting. Contactl ess payments for curbside or at-the- door delivery. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

MARCH 16, 2020

To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds." The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased. . "We're and Canada.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. pickup, delivery, drive-thru, ghost kitchens).

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

MAY 12, 2021

As people begin venturing out to eat again after a year of lockdowns and restrictions, 75 percent say they are not comfortable with dining indoors. Ensuring adherence to city and state regulations, keeping parking lots and sidewalks safe and obtaining the necessary city permits are keys to a successful outdoor dining season.

Outdoor 147

Outdoor Audits Fine Dining Food Safety 147

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Highlight your takeout options, revised opening hours as well as curbside pick-up and contactless delivery options.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

SEPTEMBER 22, 2020

The extra precautions and contortions of today’s pick-ups will eventually fade, but the model of customers grabbing food right outside the restaurant is here to stay. Yes, curbside reduces the number of virus-spreading interactions and increases safety, but that’s about the only good news for the people running the restaurant.

Kitchen Safety 236

Kitchen Safety Food Safety Customer Experience Food Order 236

Modern Restaurant Management

JULY 30, 2020

By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.

Guest Recovery 188

Guest Recovery Food Safety Fine Dining Management 188

Modern Restaurant Management

JULY 30, 2020

By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. And to say that larger food service organizations with locations that cross state borders will have their work cut out for them is an understatement.

Guest Recovery 162

Guest Recovery Food Safety Fine Dining Management 162

Modern Restaurant Management

MARCH 23, 2022

But each restaurant has its own needs depending on the kinds of food it provides. This layout is better suited for larger kitchens and helps ensure that food preparation is completed more efficiently. An open layout means that customers can see into the kitchen and watch as their food is being prepared. Be Efficient.

Design 203

Design Kitchen Safety Equipment Fine Dining 203

The Restaurant Group

JANUARY 12, 2021

Contrary to popular belief, now is a good time to start a food business because some great locations are available at a fair price. Sure, restaurant layout and footprints have shrunk considerably, but this means that you won’t need a lot of space to provide a dining experience that delights your patrons and keeps them coming back for more.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

Modern Restaurant Management

JANUARY 8, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. For the most part, courts have upheld dining restrictions due to public safety concerns. Litigation. Administrative Developments.

2020 186

2020 Restaurant Law Food Safety Employee Relations 186

Bingage

APRIL 24, 2020

Hello readers, hope you all are all fine at home. As we know that… COVID-19 is attacking all industries, This is a difficult time for every business, especially for the restaurant and food business. Due to Coronavirus pandemic, people turned conscious in many ways which likely to impacts the way they eat and dining out behaviour.

Food Safety 97

Food Safety Kitchen Safety Social Media Fine Dining 97

The Restaurant Times

SEPTEMBER 27, 2021

Though food delivery packaging always played an important role in the restaurant business, post COVID-19, it has become even more essential. Thus, food delivery packaging needs to be as sustainable and efficient as it can. Thus, food delivery packaging needs to be as sustainable and efficient as it can.

Delivery 52

Delivery Food Fine Dining Kitchen Safety 52

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Food Industry Faces Consumer Pressures.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

MARCH 30, 2020

City and state mandates have limited restaurants in some cities to takeout and delivery to prevent the spread of the virus. As a result, many restaurants have been forced to lay off all or some of their dining room staff. The waitstaff brings the food out to their car when it is ready. They are operating with skeleton crews.

Fine Dining 191

Fine Dining Customer Service Food Safety Customer Experience 191

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. The Delivery Dilemma. However, navigating the delivery landscape is much easier said than done. Compliance Is Key.

2019 185

2019 2020 Employee Relations 2030 185

The Restaurant Group

DECEMBER 3, 2020

Let’s take a look back at some of the key restaurant industry takeaways for 2020: Rise in Demand for Comfort Foods and Simple Menu Items. Let’s face it – all the stress and uncertainty this year has made us crave simple, comforting foods. The shuttering of dining rooms takes us to another of this year’s key industry takeaways.

2020 78

2020 Online Ordering Fine Dining Food Safety 78

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. “With holiday traditions disrupted and people dining in smaller groups, they are looking to for inspiration and want to try something new,” added de Montfort Walker.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Restaurant Engine

DECEMBER 23, 2020

This also lest you adhere to strict social distancing guidelines for safety. 3: Enhance Outdoor Dining. Another tip for restaurant success includes refining your al fresco dining options. People who aren’t comfortable eating inside your restaurant are often completely fine eating outside. 4: Refine Take Out and Delivery.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Future Food

OCTOBER 19, 2022

It has tested the strongest of families at the best of times, and is pertinent to my family right now, yet had previously acquired very little of my attention: Conquering the challenges of ‘Family Dining’ It’s amazing how your perceptions shift and expectations towards food and hospitality are moderated once you have children.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

The Restaurant Times

NOVEMBER 3, 2020

Looking at the future, dining at restaurants may never be the same again. Dining out, which was once a luxury and convenience for the consumers, has now become a thing of worry. Will consumers prefer delivery over dine-in, or will things return to normal? Dine-in Or Takeaway: The Future of Restaurants Beyond COVID-19.

Kitchen Safety 52

Kitchen Safety Food Safety Fine Dining Customer Service 52

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 134

Hotels Fine Dining Dine-in Front of House 134

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Dennis Becker, CEO, Mobivity.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Ken Burgin

AUGUST 3, 2021

There are good explanations of the food and beverages. It’s easy to get food for my dietary needs eg vegetarian, vegan, gluten free – doesn’t feel like the choice is very limited. It’s easy to order online for delivery or pickup – menu on familiar ordering platforms, easy to understand. Never frustrating.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

The Restaurant Times

MARCH 8, 2022

A lot has changed in the food industry, leaving establishments struggling to stay afloat. Takeout and delivery are insufficient. Bringing back furloughed personnel in a way that aligns the restaurant’s new needs with employees’ skills will be a critical aspect of resuming dine-in service. New Operating Procedures.

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52