Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030. million by 2030.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association. Routine and convenience go hand-in-hand. Consumers crave more for less.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

FEBRUARY 27, 2020

Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. While there are some contradictions in place, the research reveals growing demands on retailers and restaurants relating to food waste, plastic use and safety concerns.

2020 482

2020 Influencer Point of Sale Food Safety 482

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. Now available through Grubhub, it is a delivery-only concept that specializes in antibiotic-free, oven-baked, boneless chicken bites. Credit: Tyga Bites.

Food Safety 527

Food Safety Mobile Ordering Kitchen Safety Online Ordering 527

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JULY 15, 2020

Grubhub's mid-year report checks in on the popular food trends to date and what quarantined Americans ordered through contact-free delivery, and predicts what we can expect to see more of in the second half of the year. Take-out/delivery. State of the Plate 2020 – top foods across various cities. pinot grigio. chardonnay.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Employee Relations 370

Employee Relations Front of House Back of House Take-out 370

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Recommended Download: Free Restaurant Labor Cost Calculator Template.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

JULY 29, 2024

This post is adapted from our "What Restaurant Employees Want" report, originally published in May 2024. Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. That means a quarter of all restaurant employees need more mentorship from their managers.

Employee Relations 221

Employee Relations Cash Management Loyalty Program Communication 221

Modern Restaurant Management

SEPTEMBER 23, 2020

To support and empower food brands, manufacturers, restaurants, and other industry stakeholders in the UK, Tastewise has accelerated growth, adding localized data of 183K restaurants and delivery menus, over 2.8B Customers can use Citrus for free by downloading the Citrus app and use it for curbside pickup at any participating retailer. "Curbside

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

DECEMBER 28, 2023

Top Ordered Food Nationwide Fries Chicken Quesadilla Mozzarella Sticks Garlic Naan Spicy Chicken Sandwich Pepperoni Pizza Chips & Queso Traditional Wings Cobb Salad Fried Rice Holiday Hosting, Delivered : This year, we saw more consumers ordering delivery for their guests while hosting.

2024 474

2024 2023 Food Order 2013 474

Cheetah

MAY 31, 2021

With third party delivery apps growing their user base by the millions each year – even before the pandemic – we would not hesitate to say that delivery is the future of dining. With a widespread delivery infrastructure already in place they are obviously benefitting from the recent boom in food delivery.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 350

Mobile Ordering Front of House Customer Experience Back of House 350

Restaurant365

MAY 26, 2020

With a focus on delivery and takeout, CoGS also includes packaging, utensils and other extras that aren’t part of your dine-in CoGS. Your labor cost includes labor expenses such as wages for both salaried and hourly employees, payroll taxes, health or workers compensation insurance, and any benefits you offer.

Point of Sale 148

Point of Sale Employee Relations Inventory Insurance 148

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Employee Relations 195

Employee Relations Front of House Back of House Take-out 195

Black Box Intelligence

MARCH 10, 2020

Download the infographic on the side bar. Workforce Intelligence clients can download the full report in their EFC’s. Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 323

2019 Compost Mobile Ordering Point of Sale 323

Perfect Daily Grind

APRIL 29, 2022

National Labour Relations Board files for injunction over firing unionised Starbucks employees. Wed, 20 Apr – COFE App one of the ten most downloaded delivery apps in Saudi Arabia. New Ground articles feature insight from a range of industry leaders, including champion baristas, sensory scientists, and CEOs. Take a look.

2022 173

2022 Point of Sale 2021 Café 173

Lavu

FEBRUARY 14, 2024

Related: Customization is King: Using POS Systems with Open APIs 2. Hourly employees can check and update their schedules as necessary. You can even find out about things like employees’ productivity, total sales during a specific period, and more valuable information that can contribute to your bottom line.

POS 166

POS Bar Point of Sale Front of House 166

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. Download the app to start saving ! . Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. Download the app to start saving ! . Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

NOVEMBER 25, 2020

Download Your Free Guide. In this guide, w e’ll cover all the essentials, including: Delivery & Takeout Labor Design Marketing & Branding Menu Technology Inside you’ll find practical tips and checklists to help get your restaurant ready for reopening during Covid-19. What's in the Guide? We're Here for You!

Download 78

Download Seasonal Menu Employee Relations 2021 78

Modern Restaurant Management

FEBRUARY 19, 2020

There is much work to do, but I am eager to build on the company’s recent momentum and set out on this exciting journey alongside Checkers & Rally’s passionate employees and talented franchisees.” ” Taco John’s Launches Aggressive Franchising Initiative. Taco John’s International Inc. Britt and St.

Franchise 307

Franchise Franchising Fast Casual Point of Sale 307

The Restaurant Times

JANUARY 21, 2021

As the COVID pandemic raged and lockdowns were enforced, almost every dine-in restaurant was forced to rely on takeaways and delivery sales to stay afloat. In a recent study conducted by Technomic, more than 80 percent of restaurant operators believe that food delivery and takeaways saved their business from closure. . Cloud Kitchens.

2021 98

2021 Online Ordering Delivery Food Order 98

Lavu

MAY 30, 2025

Related: Find out How to Calculate Your Restaurants Prime Costs 7 Proven Ways to Reduce Restaurant Overhead Costs Consider how you can use these tactics to reduce restaurant overhead costs and save more money. #1) Related: Cash Discounting for Restaurants: A Guide to Getting Started #2) Avoid food waste with better inventory management.

Cash Management 78

Cash Management Online Ordering Waste Employee Relations 78

Hot Schedules

JANUARY 8, 2020

They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. With an approved supplier delivery schedule, they can even eliminate paying additional delivery fees. Related Posts. Find out how you can defeat the Rogue Spender and hang on to your cash. SAVE THE DAY!

Cash Management 78

Cash Management Allergens Employee Relations Download 78

Restaurant365

DECEMBER 2, 2019

managing employees. By centralizing your food cost data, even across locations, you can set up alerts to vendor prices changes, proactively staying on top of expenses and making related menu adjustments. Here are the top 9 reasons you need to have a restaurant management system. Optimizing your labor costs.

Management 97

Management Management Point of Sale Employee Relations 97

Modern Restaurant Management

DECEMBER 12, 2019

Related to this refranchising agreement, Miller has also committed to develop ten additional Del Taco restaurants over the next seven years, including six in the Yakima and Spokane, WA markets and four across his current geographic operating area. From Subway Day, the schools raise between $450 to $800 on average per delivery each month. "Subway

Franchise 277

Franchise Franchising Loyalty Program Book 277

Cheetah

DECEMBER 2, 2021

And they easily integrate with 3rd party delivery platforms, QuickBooks and other systems. 7Shifts focuses on everything related to restaurant shift management. It is downloadable as an add-on through the Toast, Clover, Square and Union marketplaces or through integration with a payroll software.

Cash Management 78

Cash Management Restaurant Law Employee Relations POS 78

Cheetah

DECEMBER 1, 2021

And they easily integrate with 3rd party delivery platforms, QuickBooks and other systems. 7Shifts focuses on everything related to restaurant shift management. It is downloadable as an add-on through the Toast, Clover, Square and Union marketplaces or through integration with a payroll software.

Cash Management 78

Cash Management Restaurant Law Employee Relations POS 78

Black Box Intelligence

SEPTEMBER 21, 2021

They typically offer counter service, and drive-through and/or delivery services are common as well. As consumer demand for convenience spiked , QSRs were best positioned to respond with digital interactions and menus that worked well for takeout and delivery. We also track workforce data based on how employees are paid.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Delivery-only kitchens have to be hyper-efficient and super-agile. This post outlines the different types of cloud kitchen management software you need to knock your delivery-only restaurant out of the park.

Delivery 52

Delivery Management Management Online Ordering 52

Lavu

DECEMBER 12, 2022

What can be done to build business savings relates to your ability to spend business funds wisely. For help getting started with inventory management at your restaurant, download this free Food & Beverage Inventory Template that shows you how to streamline your inventory processes and set up a system to save.

Cash Management 78

Cash Management Management Management Point of Sale 78

Black Box Intelligence

OCTOBER 25, 2021

Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. Customers may be turning to takeout and third-party delivery out of necessity, but it’s important not to take that for granted. Improve the restaurant experience for customers and employees. Manage guest expectations.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52