Modern Restaurant Management

OCTOBER 10, 2023

It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary. For franchise owners, maintaining uniform excellence across all outlets is key.

Loyalty Program 190

Loyalty Program Franchise Franchising Social Media 190

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Upgrade your outdoor dining experience Summer is synonymous with outdoor dining. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

The Rail

MAY 15, 2024

As a result, the demand for quick and convenient dining options has been met. Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

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Fine Dining Customer Experience Dine-in Email Marketing 52

Modern Restaurant Management

OCTOBER 11, 2023

You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service. Another option is to text a link to pay via SMS so that customers can complete transactions on their own devices.

Technology 199

Technology Mobile Ordering Consumer Goods 2025 199

7 Shifts

APRIL 3, 2023

an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips. Tip pooling, service charges, and transparency are all ways these four restaurant operators are leading the charge into a new era for restaurants. Huang intentionally designed the service model to be simple.

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Front of House Tip Distribution Back of House Restaurant Law 370

Culinary Cues

FEBRUARY 16, 2021

These are the places where memories are built and where customers become friends, and friendships last from generation to generation. I know how heartbreaking it is when the dining room is nearly empty, and how invigorating it is when it is full.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

Modern Restaurant Management

OCTOBER 27, 2022

The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Easing Customer and Employee Friction.

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Mobile Ordering Online Ordering Front of House Fine Dining 193

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Lavu

NOVEMBER 17, 2023

Fast- Food Restaurants Fast food chains are known for their speedy service, affordable prices, and convenient locations. Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Despite industry challenges, efficient operations and customer engagement help fast-food chains thrive.

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Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

OCTOBER 12, 2020

How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. Focus on Customer Experience and Personalization. They are thriving.

Customer Experience 212

Customer Experience Fine Dining Mobile Ordering Innovation 212

Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept? Everything helps.

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Guest Recovery Kitchen Safety Customer Service Food Safety 310

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. How can I optimize take-out at my restaurant?

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Take-out Innovation Food Safety Kitchen Safety 52

Modern Restaurant Management

JANUARY 15, 2021

Given that many are not yet comfortable dining out, restaurant businesses are struggling to make ends meet. But, some owners have used this adversity as an opportunity to innovate and find alternative ways to keep their businesses running. Fine-dining restaurants are often famous for their chef’s signature dishes.

Loyalty Program 208

Loyalty Program Social Media Food Safety Fine Dining 208

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. It will most likely take off in fast-food restaurants and drive-throughs.

Technology 193

Technology Mobile Ordering Customer Service Food Order 193

7 Shifts

JANUARY 23, 2020

Live-work-dine neighborhoods do not generate enough outside traffic to sustain a business if it is not designed correctly” — Daniel Reed Hospitality 2. Keep in mind what everyone else is doing, walk the fine line between ground breaking and comfortability. Focus on your service concept! Fine dining, fast casual, etc.)

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2020 Hiring Cash Management Education 335

Modern Restaurant Management

MARCH 25, 2021

However, can innovation teach these old dogs new tricks, or will a post-pandemic environment sunset this trend? According to a statement by Professor Cihan Cobanoglu , director of the M3 Center for Hospitality & Innovation at the University of Florida, “contactless menus will be a key point for restaurants to adapt.

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Customer Experience Customer Service Fast Casual Point of Sale 193

7 Shifts

OCTOBER 15, 2020

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. And restaurants also pose possible risks, concentrations of people inside [for] indoor dining. What support is available for New York restaurants 1.

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2020 Restaurant Law Fine Dining Outdoor 285

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

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Fast Casual 2021 Back of House Casual 195

7 Shifts

MAY 23, 2024

Your stiff competition requires innovative thinking and aggressive growth strategies to stay on top. For example, if you notice that some of your customers don't eat the vegetables you serve as a "side dish" for your meals, you can make it optional or an add-on. In this industry, one of the worst-case scenarios is running out of money.

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Point of Sale Seasonal Menu Food Supply Cash Management 222

Modern Restaurant Management

NOVEMBER 5, 2021

Food service suppliers have been scrambling to keep pace with fluctuating demand in a supply chain that has been anything but predictable since 2020. How Innovative Supply Chain Technology Can Empower Purchase Decisions. Nearly half of supply chain leaders increased spending on innovative technologies in the past year and a half.

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Food Supply Supplies Customer Service Fine Dining 235

Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” Some would offer counter service at breakfast or lunch before switching to full service for dinner.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 154

Fast Casual Front of House Fine Dining Mobile Ordering 154

Mad Mobile

FEBRUARY 5, 2024

In fact, surveys show that 56% of people dine out at least twice a week! Instead, investing in new processes can streamline your eatery and cut costs while increasing efficiency and improving your customer experience! Our innovative and intuitive POS system makes it simple for your staff to learn and maximize their efficiency.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Bingage

JANUARY 14, 2020

Trending Blog: Zomato to Buy Ubereats India (Current Report) Well, everyone defines restaurants as an establishment where food is prepared and served to customers in exchange for money. But beyond this basic definition, restaurants can be categorised on the basis of services, cuisine, atmosphere and formality etc. Casual Dining.

Fast Casual 72

Fast Casual Fine Dining Food Truck Casual 72

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

The Restaurant Times

NOVEMBER 18, 2021

The experience every customer enjoys needs to somehow be both effortless and memorable. The quest for providing customers with a continuously incredible dining experience is one that every restaurant must pursue. As the name suggests, such factors are often intangible to the customer themselves.

Customer Experience 59

Customer Experience Fine Dining Dine-in Customer Service 59

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

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2020 Guest Recovery Kitchen Safety Online Ordering 182

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.

Social Media 213

Social Media Food Safety Cash Management Kitchen Safety 213

The Restaurant Group

DECEMBER 3, 2020

Key Restaurant Industry Takeaways for 2020 – Challenges and Innovations. The restaurant industry’s ingrained innovation, drive, and resiliency has shined through in the many ways owners, workers, and consumers have adapted to this new reality. This year has seen the rise of fine-dining delivery.

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2020 Online Ordering Fine Dining Food Safety 78

Modern Restaurant Management

APRIL 22, 2020

Read on to learn why he says: "The Coronavirus crisis is pushing all of us to think innovatively." Restaurants have always been a highly valued segment of our customer base. With all of these segments of the supply chain, we consider which wines do they offer that match our customer’s needs?

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Retail Seating Customer Service Supplies 162

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 176

2020 Online Ordering Point of Sale Cash Management 176

Restaurant Clicks

DECEMBER 4, 2021

Plus, if you’re planning a romantic dinner for a special occasion, a holiday party, birthday, or other events, you’ll find some truly delicious restaurants for private dining in Denver. From private rooms and private chefs to secluded seating and enticing entrees, I’ve put together 15 of the best restaurants for private dining in Denver.

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Dine-in Fine Dining Book Seasonal Menu 114

EATER

FEBRUARY 9, 2022

Chefs are using vegan ingredients, some of which have been around for centuries, to advance luxury vegan dining Caviar is synonymous with luxury. The fussiness of its service — don’t you dare let anything but a spoon made from mother of pearl touch it — descends from that of its origins. Vegan caviar is the new luxury.

Fine Dining 98

Fine Dining 2002 Customer Service Dine-in 98

The Restaurant Times

MARCH 8, 2023

On the other hand, fast-casual eateries provide a more upscale experience, which may include better service, a nicer setting, more expensive meal prices, and a wider selection of their menus. Fast casual restaurant concepts provide fast food convenience without the full level of service found in fine dining.

Fast Casual 52

Fast Casual Casual Food Fine Dining 52

The Restaurant Group

JANUARY 12, 2021

Let’s explore some creative restaurant design ideas to accommodate diners and shift customer perspective. Sure, restaurant layout and footprints have shrunk considerably, but this means that you won’t need a lot of space to provide a dining experience that delights your patrons and keeps them coming back for more. Conclusion.

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Design Fine Dining Fast Casual Customer Experience 78

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020.

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2019 2020 Employee Relations 2030 182