The Fine Art of Keeping Customers Coming Back for More

The Restaurant Times

Restaurants are trying their best to retain customers since it adds up to the overall profitability. Let’s discuss what measures can fine-dine restaurants in Singapore take for customer retention. Want To Increase The Number Of Your Regular Customers?

Michelin-Starred Daniel Boulud Says Fine Dining Will Not Be Going Away

Restaurant Engine

Since the onset of the coronavirus pandemic, Daniel Boulud’s three Michelin star restaurant has alternately been used for meal prep boxes, takeout and delivery services, and as a philanthropic commissary kitchen. ” “Fine dining will not be going away,” concluded Boulud.

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The Future of Dining: Industry Expert Insights

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Lots of customer resistance and confusion.

Hiring Right Restaurant Staff: 5 Tips to Build a Customer Centric Team of Servers For Your Fine Dine Restaurant

The Restaurant Times

The luxury of choosing among so many great places to eat has left the customers of the present era spoilt for choice. To grow your restaurant brand, you must start focusing on making it an exquisite experience for your customers. The customer could be short-tempered or just curt.

Five Tips for the Best Customer Experience During COVID-19

Modern Restaurant Management

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. While some had well established services already in place, others have had to start from nothing to provide these capabilities.

Why A CRM Is Critical For Enhancing The Customer Experience For Fine Dining Restaurants In The UAE

The Restaurant Times

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth.

Keep Your Outdoor Dining Space Compliant for Guest Safety

Modern Restaurant Management

As people begin venturing out to eat again after a year of lockdowns and restrictions, 75 percent say they are not comfortable with dining indoors. Auditing Your Outdoor Dining Space Before Permit Request. where food delivery services should park and pick up meals.

From Fast Casual, to Fine Dining, to Finance | Season 2, Vol. 9: FAST Acquisition Corp.

Foodable

FAST Acquisition Group is a special purpose acquisition company (SPAC) servicing the restaurant industry. Grant also serves on the board for Performance Food Group (PFG), having first worked with the organization as a customer.

A Different Kind of Room Service

EATER

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel.

7 Different Types of Restaurant Establishments (Did you know all these?)

Bingage

Trending Blog: Zomato to Buy Ubereats India (Current Report) Well, everyone defines restaurants as an establishment where food is prepared and served to customers in exchange for money. Fine Dining Restaurants. Casual Dining. Hello!

Best Practices for Outdoor Dining All Year Long

Modern Restaurant Management

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled.

RESTAURANT SERVICE SHIFTS POST COVID-19

Food Business

For our restaurant industry, the sci-fi exploration is grasping for the new service landscape. Online platforms may just become a new way to serve customers all day long, less constrained to lunch service and evening meals. It will include touchless, contactless service.

Food Service Manager Career – Ultimate Guide

360Training

Pop culture likes to tell us that working in food service is a dead-end job. In a job market where most companies don’t even consider current employees forpromotion , the food service industry is one of the few places in America where you can start at the bottom and end up at the top.

The Changing Guest Service In Casual Dining | Restaurant Recovery Series

Foodable

Barron and McEnery explore the potential changes coming to the casual dining sector, and consider the manner in which guest service may evolve to meet those new needs. What feedback have you received from customers returning to reopened Cooper’s Hawk locations?

Surviving COVID-19: 7 Ways to Increase Gift Card Sales When Dine-In Options aren’t Available

Lavu

With dine-in options no longer an option for your restaurant guests, it’s time to start increasing your gift card sales to stay afloat. Get customers excited about sharing gift cards with their friends and family, or buying gift cards for themselves to use at a later date.

Best Private Dining Rooms in Atlanta

Restaurant Clicks

If you are looking for the best private dining rooms or event options in Atlanta, we have you covered. Whether you’re planning a graduation party or a corporate dinner, Atlanta has plenty of exciting restaurants and bars featuring private dining rooms to host your special event.

3 Steps to Determining Your Ideal Customer

Cheetah

What Are Ideal Customers? When your customers are debating where to go out to eat tonight, there are many factors that make up their decision. Besides the type of food, they’re also considering things like atmosphere, speed of service, is the restaurant reachable by foot, will there be traffic, and many other things. One type of data you should be gathering is customers’ demographics. Each of the four types of people listed above has a preferred style of dining.

Why a Bar Consultant is Your Restaurant’s Missing Link

Goliath Consulting

You put in your best effort to provide your customers with a great selection at a great value. Gallo’s products range from fine wines down to jug wines and well spirit selections. Suppliers are aware of a successful consultant’s cumulative portfolio and can unlock custom pricing tiers and promotions typically reserved for the national brands. The company offers a wide range of consulting services for independent, chain and franchised restaurants across the US.

Bar 76

Hospitality Mindset – It’s All About The Customer

Future Food

Hospitality Mindset – It’s All About The Customer. Where the customer decides to spend is highly dependent on how well the food operator has considered the customers aspirations and their needs and aligned these with a clearly defined ‘Hospitality Mindset’.

3 Steps to Determining Your Ideal Customer

Cheetah

What Are Ideal Customers? When your customers are debating where to go out to eat tonight, there are many factors that make up their decision. Besides the type of food, they’re also considering things like atmosphere, speed of service, is the restaurant reachable by foot, will there be traffic, and many other things. One type of data you should be gathering is customers’ demographics. Each of the four types of people listed above has a preferred style of dining.

Customer & Industry Trends

Future Food

Customer and Industry Trends - Staying Relevant and Thriving. Customer and industry trends identified in the 2019 Eating Out in Australia report , highlight a disconnect between the perspective of both customers and operators. Businesses that are outwardly-focused – those outlets whose singular mission is to attract and please customers – are those that will have the best chance for a healthy and long-term future.

Guide to Serving Gluten-Free Restaurant Customers

360Training

According to market research conducted in 2017 , 11% of customers used a gluten-free “eating approach” in the previous year. It requires careful forethought, but there are ways for any business to tap into the GF market without endangering any of their customers.

5 Effective Ways to Increase Profit Margins at Your Restaurant

Cheetah

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Tell that to your customers.

6 Effective Ways to Increase Profit Margins at Your Restaurant

Cheetah

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Tell that to your customers.

Hospitality Mindset – It’s All About The Customer

Future Food

Hospitality Mindset – It’s All About The Customer. Where the customer decides to spend is highly dependent on how well the food operator has considered the customers aspirations and their needs and aligned these with a clearly defined ‘Hospitality Mindset’.

Picking Up Curbside: How to Improve Your Restaurant’s Curbside Service and Why It’s Here to Stay

Modern Restaurant Management

It was a convenience added to the playbook to assist customers with difficulty getting out of their car or to keep larger orders from blocking up a drive thru. For every step that a customer doesn’t need to take, the team inside takes it instead.

When It Comes to Indoor Dining, Restaurant Workers Face the Greatest Risk

EATER

These outdoor dining rooms have remade the landscape of major metropolitan centers and small towns, allowing people to spill into the streets, visit with friends and family, and — for an hour or two — forget about the looming threat of a deadly and highly contagious virus.

Proven Strategies UAE Restaurants can Use to Increase their Customer Retention Rate

The Restaurant Times

Customer retention plays a crucial role in the success of a restaurant. Loyal customers tend to order and spend more and are good for the business. It has been seen that a mere 5% increase in repeat customers increases profits exponentially. Outstanding Customer Service.

The Top Restaurant Technologies to Improve Business

Social Hospitality

Not to mention: you must always deliver a memorable experience for customers. It’s a fine line, and one the right software can help you walk confidently and successfully. Buzztime offers tablets that let customers play trivia and poker games.

15 Restaurant Promotion Ideas to Attract More Customers 

Restaurant Clicks

Whether you’ve just opened a new restaurant or your existing restaurant needs a boost in customers, restaurant promotion is a must. Luckily, there are plenty of specials that will get customers in the door and filling seats. . Come up with an innovative dish to draw in customers!

The Relative Safety of Outdoor Dining

EATER

Outdoor dining in San Francisco | Patricia Chang. So I appreciate her new, thorough FAQ for New York magazine on COVID-19 risks, which touches upon outdoor and indoor dining. Not all outdoor dining is created equal. Dining in a parking garage isn’t that bad after all.

Restaurant Design In A Post-Pandemic World

The Restaurant Group

Let’s explore some creative restaurant design ideas to accommodate diners and shift customer perspective. Even existing full-service restaurants are making their takeout areas bigger while shrinking the dining halls. Restaurant Design and Layout.

When It Comes to Reopening Restaurants, the Customer May Not Always Be Right

EATER

One challenge, of course, is financial: Compounding the loss of sales from the months of closure, as well as new expenses like masks, physical partitions, and other supplies to keep everyone safe , are the reduced capacity mandates that mean restaurants can serve far fewer customers than usual.

For Trans People in the Service Industry, Discrimination Is an Unfortunate Reality of the Job

EATER

The food service industry has often been a place for society’s “ outcasts ,” including LGBTQ people, to find acceptance and community. Most of that was not because of the risk of discrimination from management, but rather from customers. Photo by Alexi Rosenfeld/Getty Images.

How Restaurants in Saudi Arabia can Define and Adhere to World-Class Service Standards

The Restaurant Times

Offering a remarkable customer service constitutes one of the critical success factors of running a restaurant business in a growing market like Saudi Arabia. Delivering a standard service to your customers requires setting restaurant benchmarks for food quality and customer service.

Keep your customers coming back: Effective communication strategies for hospitality

Kounta

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), External factors: This might be speaking with a customer over the phone, when it’s noisy, or when English isn’t their first language.

Tea Is a Natural Complement to the Modern Foodie Experience

Modern Restaurant Management

Restaurants, cafés and hotels are offering premium tea service – and profiting – in 2020. The premiumization of tea is a natural extension to what has been taking place in fine wine, specialty coffee, craft spirits and beer over the past several decades.

A Look Back at Key Restaurant Industry Takeaways for 2020

The Restaurant Group

The shuttering of dining rooms takes us to another of this year’s key industry takeaways. This change saw restaurants pivot from upscale and full-service dining experiences to the inherently casual nature of takeout. This year has seen the rise of fine-dining delivery.

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Wait Not, Want Not: Six Ways to Run Restaurants Without Waiters 

Modern Restaurant Management

They’re the restaurant’s human face: ensuring customers feel welcome, answering questions and bringing out each course with efficiency and charm. The idea of virtual service came up in a recent report on the UK restaurant sector by Paymentsense. Idea #1: The Customers Do It.

Why You Need a Restaurant Designer

The Restaurant Group

Be that as it may, a restaurant without the appropriate design is as inadequate as a dining room without windows or lighting. This ergonomic understanding can bring about the best dining experience for your guests, and an equally pleasing working environment for the staff.

Restaurant Design Tips

The Restaurant Group

While great food and customer service are essential for return business, the ambiance and restaurant design are equally as important. Ideally, you would create an environment where customers feel comfortable while maximizing the number of guest you can serve at any given time.

Which Restaurant Reservation System Is Best for Me: Resy vs OpenTable vs Yelp vs Tock

Cheetah

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. The company charges restaurants monthly and per-reservation fees but the service is free for end-users.

Restaurant Trends: Top Predictions for the Coming Decade

Modern Restaurant Management

What’s on our collective horizon for the future of dining? Customer-led Ordering and Payment. They want a flexible, fast, customized, and “frictionless” dining experience — one without the “drag” of unnecessary steps or interactions.