Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in.

Management 370

Management Management Small Business Email Marketing 370

Clover - Restaurants

MAY 14, 2024

If you’re unsure of where to begin, here are some questions that can help you narrow down the kind of restaurant you want to build: What kind of cuisine/food will you serve? Who’s your prospective customer? Check out this guide to general permits and licenses and the California Secretary of State website for state-specific permits.

License 52

License Small Business POS Beverage 52

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. This comes with two huge advantages: high margins and owned customer data.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

NOVEMBER 30, 2022

The hospitality industry served as the launch pad for the revival of the two-dimensional barcode, and now restaurants of all sizes are relying on this method to keep operations booming in a contactless world. In fact, according to link management service Bitly, QR code downloads increased by 750% over an 18-month period starting in 2021.

Hospitality 180

Hospitality Download Website Management Customer Service 180

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Serving smaller portion sizes.

2022 218

2022 Customer Service Online Ordering Website Management 218

7 Shifts

JANUARY 26, 2021

The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. For fast-casual and quick-service restaurants—no more lines. If you’re not sure what your customers are looking for, don’t be afraid to take to social media and ask them.

2021 370

2021 Front of House Social Media Back of House 370

360Training

JULY 9, 2020

According to market research conducted in 2017 , 11% of customers used a gluten-free “eating approach” in the previous year. It requires careful forethought, but there are ways for any business to tap into the GF market without endangering any of their customers. Not the dining experience you want to give customers, right?

Serving 78

Serving Front of House Consumer Goods Food Safety 78

Modern Restaurant Management

OCTOBER 27, 2022

The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Easing Customer and Employee Friction.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

Sling

OCTOBER 1, 2023

You’ll gain valuable experience in such foundational business practices as: Marketing Food prep Payroll Menu development Scheduling Suppliers Employee development Networking Customer service The lessons you learn can be directly applied to the catering business you start. the customers you want to serve).

Catering 78

Catering License Transportation Advertising 78

Modern Restaurant Management

FEBRUARY 25, 2021

“Restaurants are embracing new channels for customers to interact with their business, effectively meeting them wherever they are. Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.”

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

JULY 28, 2020

As the COVID-19 pandemic continues to affect the ways we live, work and dine, the restaurant industry has been experimenting with different ways to adapt and continue serving customers who cherish dining experiences. Digital engagements with customers are going to remain the norm long after the COVID-19 pandemic.

Customer Experience 221

Customer Experience Online Ordering Mobile Ordering Customer Service 221

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Coffee and Beverage Management. Design and Facility Management.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. Respondents collectively serve more than 14 million covers annually and have more than 3.2 million Instagram followers.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

AUGUST 31, 2021

Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward. Businesses underestimate how often customers have poor experiences by an average of 38 percent. Given that 46.5

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Perfect Daily Grind

MARCH 20, 2023

To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Restaurant Engine

JULY 14, 2021

You’ll find offering your customers a smaller menu, they’ll order more because it’s easier to decide. What’s more, in this article, we look at why your customers love smaller menus. The psychology of choice says that your customers want assistance with their purchasing decisions. tweet this).

Waste 126

Waste Customer Experience Website Management Customer Service 126

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

DECEMBER 20, 2021

With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options. Several solutions have popped up over the past year that allows you to customize menu templates and share them online in minutes. How Can You Enhance Your Contactless Dining?

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Goliath Consulting

NOVEMBER 23, 2021

QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Restaurant Clicks

DECEMBER 4, 2021

201 N Tryon St, Charlotte, NC 28202 Phone: 704-348-1400 Visit Website. 1100 Metropolitan Ave #125, Charlotte, NC 28204 Phone: 704-909-6295 Visit Website. 101 S Tryon St Suite 100, Charlotte, NC 28280 Phone: 704-333-5262 Visit Website. 210 E Trade St Suite C-110, Charlotte, NC 28202 Phone: 704-333-4266 Visit Website.

Dine-in 117

Dine-in Fine Dining Website Management Book 117

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Restaurant Clicks

JANUARY 9, 2020

If you have a passion for food, food service, or bringing people together over a meal, the restaurant business might just be for you. . Statistics show that the number of Americans dining out continues to increase, however, so there are plenty of potential customers to go around. Purchase Equipment and Find a Food Supplier.

License 78

License Equipment Website Management Hiring 78

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 167

Technology Front of House Online Ordering Back of House 167

Restaurant Clicks

NOVEMBER 19, 2021

2107 Hendricks Ave, Jacksonville, FL 32207 Phone: 904-396-9922 Visit Website. Matthew’s Restaurant serves authentic French cuisine in the center of the San Marco district. Specific three or four-course menus are available for service in either of the private rooms. Matthew’s Restaurant. Make a Reservation.

Dine-in 117

Dine-in Seasonal Menu Reservations Website Management 117

Sling

OCTOBER 7, 2023

Take the time to learn as much about the cleaning industry as possible, including answers to questions like: Is there a need for cleaning services in your area? What type of equipment is necessary? Will your cleaning business focus on residential or commercial services? Are there enough clients close by to support your business?

Insurance 78

Insurance Advertising Customer Service Website Management 78

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Britt Mills, Senior Director of Customer Experience at Mobiquity. In 2021, we will see a dip in customer satisfaction. Change management needs to be a top priority. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

The Restaurant Times

JUNE 1, 2022

This blog post will give you a clear idea of precisely what you need to do to turn your sweet dream into a freshly served reality. So, it is crucial to develop a sound business plan , which will serve as the blueprint of your business idea. The location should have good visibility to attract customers from off the street.

License 52

License Insurance Employee Relations Website Management 52

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Next Restaurants

MAY 12, 2020

Be Sure Customers Know the Steps You’re Taking. Right now with the pandemic ongoing, you are probably doing delivery and curbside service. Do your customers know enough about your cleaning processes to trust your kitchen, staff, and lobby? You can also include the announcement on your website and app.

Communication 116

Communication Social Media Equipment Website Management 116

The Food Corridor

JANUARY 4, 2022

With private events difficult to arrange and more consumers happy to order food for delivery, caterers and independent chefs have new opportunities; and therefore, need new ways to connect with customers. Happily, a new wave of tech platforms is helping chefs and food entrepreneurs do just that by enabling them to reach customers directly.

Catering 105

Catering Food Online Ordering Kitchen Safety 105

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Examples of using artificial intelligence to help staffing needs are anything from a recipe viewer, to smart kiosk technology that anticipates customer needs.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

The Restaurant Times

JANUARY 23, 2022

The catering industry includes companies that provide individual event-based food services. There can be companies that cater to larger groups, or if you are starting out, you can start small for a party of 20 or 50 people depending on the experience, equipment, and capital you have. What type of food will you serve?

Catering 75

Catering License Insurance Food Supply 75

The Restaurant Times

MAY 14, 2021

Restaurant operators are also responding to the challenges of the new normal by shifting to the kitchen-as-a-service (KaaS) model. The cloud kitchen should serve food that meets the tastes and preferences of a particular locality. For example, serving vegan food in a largely non-vegetarian area does not make sense.

License 75

License Online Ordering POS Food Order 75

Modern Restaurant Management

DECEMBER 11, 2019

Add cybersecurity risks, mix in consumer desire for transparency, then layer in the collection of consumer data collection and you’ve got a perfect storm of data management challenges across the food supply chain. ” ELM itself is defined as P&L-based orchestration and streamlining of experiential moments in customer journeys.

Management 141

Management Management Food Food Safety 141