Modern Restaurant Management

MARCH 10, 2022

Despite the above, many brokers and consultants have recommended clients, at minimum, notice the insurance policies anyway, to avoid untimely reporting, to allow for a recordkeeping of loss of income, and to create a placeholder in the event a state or federal government was to force insurers to provide some level protection in the future.

Insurance 175

Insurance Food Safety Employee Relations Front of House 175

Bingage

MAY 28, 2020

While the government has given a clean chit to online food delivery partners to resume their operations, some misinformation regarding the safety of these services has made people consider it unsafe for health. Tips for the restaurant owners to ensure safe online food deliveries and take away services – 1.

Delivery 98

Delivery Online Ordering Kitchen Safety Employee Relations 98

Modern Restaurant Management

APRIL 8, 2020

The Prime Minister Boris Johnson announced that all restaurants, bars, and cafés had to be shut for dining-in customers. From takeaways to contact-free deliveries, discounts, and collection services, hospitality businesses have rolled up their sleeves to try and provide their regular services from the distance.

Food Truck 187

Food Truck Social Media Customer Service Government 187

Culinary Cues

MAY 15, 2021

Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone. It also means that more significant time must be spent training service staff how to upsell and create enhanced customer value. Restaurants actually did adjust, but the real experience of dining is missing.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Increased Consumer Demand for Environmental, Social and Governance (ESG) Policies.

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Modern Restaurant Management

APRIL 23, 2021

Restaurants can take advantage of this moving trend by implementing marketing strategies that help build lasting relationships with customers. The moving surge provides an avenue for restaurants to increase their customer base. New Mover Marketing Captures Customers Online. How Do I Form Relationships with New Residents?

Marketing 215

Marketing Social Media 2005 Franchise 215

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

EATER

JUNE 28, 2021

San Francisco’s forever-ceiling on what delivery apps charge restaurants is the first in the country. Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order.

Delivery 91

Delivery Restaurant Law Email Marketing Customer Service 91

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Keeping a training manual at service stations or behind bars gives everyone a source of truth and helps iron out those little mistakes.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

The Restaurant Group

OCTOBER 21, 2022

When the pandemic in 2022 struck, every restaurant in the food industry was affected by numerous challenges such as coping with social distancing and food service restrictions. Some restaurants began offering food delivery services and logistics became a big turning point. The Effects of Inflation on the Food Industry.

2022 88

2022 Back of House Food Supply Government 88

Modern Restaurant Management

DECEMBER 17, 2020

Heading into the winter months, restaurants will be challenged even further as the revenue streams that have been keeping them afloat during the summer and fall such as outdoor dining and patio seating will see fewer customers with inclement weather and colder temperatures.

Back of House 215

Back of House Outdoor Healthcare Government 215

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) One method is par inventory, in which you set a minimum supply required in-store after each food inventory delivery. Deliveries.

Inventory 370

Inventory Management Management Point of Sale 370

Modern Restaurant Management

DECEMBER 30, 2021

Teams are able to increase tips and revenue without burnout, all while creating a positive customer experience. Technology also allows for seamless delivery operations during colder months. We at Bbot predict that, without a stronger change towards how we think about service and employment, this dry spell will become the norm.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

FEBRUARY 28, 2022

If visitation from these unvaccinated consumers were to be lost entirely, or even fully shifted to less profitable channels like delivery, many restaurant owners rightfully feared that their businesses may fail entirely. At a time when over one-third of U.S

Employee Relations 203

Employee Relations Dine-in Customer Experience Sustainability 203

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Normally, 42 percent of diners expect their pizza to arrive within 30 minutes.

2024 196

2024 Loyalty Program Food Order 2030 196

Deliverect

MARCH 17, 2020

Governments all over the world have been ordering restaurants, bars and other food businesses to close up shop - until further notice. Offer delivery and/or takeaway. Offer delivery and/or takeaway. To start offering delivery, you can easily sign up with a third-party platform like Uber Eats, Deliveroo, Just Eat, Glovo, etc.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Modern Restaurant Management

DECEMBER 15, 2020

For businesses, this allows them to create automated, human-like interactions between customers and technology. This is particularly true for quick-service restaurants (QSRs) and their drive-thrus. This is particularly true for quick-service restaurants (QSRs) and their drive-thrus. The Rise of Digital Channels.

Guest Recovery 175

Guest Recovery Mobile Ordering 2025 Customer Experience 175

Modern Restaurant Management

NOVEMBER 4, 2020

Government restrictions and those frightened of the virus have ruined trade. On top of that many customers are fearful they will lose their jobs and so are being very careful with how they spend their money. The pandemic has had a brutal effect on the restaurant industry. Gift Vouchers.

Book 192

Book Social Media Customer Service Customer Experience 192

Deliverect

APRIL 29, 2020

It’s always been our mission to connect restaurants and other food companies with their customers through online ordering , and we’re so proud of the journey Deliverect has been on since we launched our company in 2018. But we are also thankful to have so many amazing businesses in our customer base.

Online Ordering 147

Online Ordering Customer Service Food Order Delivery 147

Culinary Cues

MAY 23, 2021

Now that the pandemic was beginning to come under control and state governments were loosening the grip of protocol on restaurants – customers were beginning to re-emerge, albeit with some trepidation. Ghost kitchens, food trucks, curbside, home delivery, and on-line engagement will only get better.

Guest Recovery 444

Guest Recovery Front of House Employee Relations Food Truck 444

Modern Restaurant Management

APRIL 15, 2020

As businesses, schools, government entities, and other public places, have been shutting down, many families are packing their pantries using grocery stores. With government mandates on social distancing, it has taken the restaurant industry into a new operating environment.

Waste 195

Waste Food Food Supply Government 195

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. "Cox Media has been very supportive to us during this difficult time.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. Offer Disposable Menus.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

SEPTEMBER 23, 2020

Then came the pandemic: Industry sales plummeted, major restaurant chains faced bankruptcy and restaurateurs did everything in their power to stay afloat by shifting to curbside pickup, adopting delivery models or expanding outdoor eating. When you reopen dining, what will your customers require in addition to the normal medical guidelines?

Customer Service 182

Customer Service Cash Management Small Business Communication 182

Modern Restaurant Management

MAY 6, 2021

With strict government health lockdowns in place, dining out became a thing of the past. To tackle the concerns of customers and employees while focusing on business growth, restaurant owners will need to look to innovation and reimagine how they once operated. For customers, it became a new experience. Promoting Safety.

Kitchen Safety 189

Kitchen Safety Guest Recovery Employee Relations Technology 189

Modern Restaurant Management

APRIL 2, 2020

At this point, the story is global – businesses in communities around our country and world have shuttered, many at the direction of local, state or national governments as we battle the COVID-19 pandemic. Explore Creative New Ways to Deliver Your Product or Service. new customer base during and even after the quarantine ends.

Social Media 195

Social Media Small Business Customer Service Cash Management 195

Culinary Cues

DECEMBER 17, 2020

There are short-term band aid solutions such as takeout, delivery, or even conversion into retail markets where wine inventories and local necessities take over space once occupied by diners, but they are not a replacement for a steady turn of tables. These restaurants rely on linen companies for this service as they rent all of the above.

Uniforms 470

Uniforms Cash Management Brewery Consumer Goods 470

Modern Restaurant Management

DECEMBER 22, 2020

Overall, the biggest lesson we’ve taken from this unpredictable year is that in order to successfully spread the spirit of BBQ and kindness, we need to be transparent with our communities, engage with our most loyal customers, and be there for them in hard times. Technology is essential to best serve our customers. We created a

Hospitality 197

Hospitality Food Safety Customer Experience Online Ordering 197

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. If you don’t learn to adapt and reinvent yourself, you’re not going to be successful, COVID or not.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

APRIL 27, 2020

Included in the document are highlights of the recently released Food and Drug Administration (FDA) Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic. Updated our platform to showcase delivery and takeout services with partners like Caviar and UberEats.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

MARCH 10, 2020

“We hope the fears will subside and governments can help control the outbreak. Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. We are providing extra tissues and napkins for customers to use for coughs or sneezes. Cash is dirty.

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

The Restaurant Group

MARCH 8, 2021

How And Why Has Curbside Service Changed The Restaurant Industry? Within a very short period of time, flourishing eateries, small town deli’s, and fast-food restaurants had numerous restrictions and had to find a way to pivot and drive business successfully but without being able to offer indoor seating and service.

Consumer Goods 78

Consumer Goods Food Safety Customer Service Customer Experience 78

Modern Restaurant Management

MARCH 26, 2020

With many states ordering dine-in restaurants to shutter, getting the word out if you can offer curbside pickup, delivery and takeout is crucial. The study found before engaging with a business or service, nearly all consumers (97 percent) conduct a local online search, with 78 percent of purchase decisions influenced by social content.

Social Media 210

Social Media Food Order Small Business Delivery 210

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 459

License Hiring Equipment Point of Sale 459