7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Also consider sending an Announcement to your team about the grand reopening, the menu, and what they can do to prepare. Set a budget ?? Mel Bensky, @tastethesix. Need some ideas?

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. No customer wants to hear that you're out of their favorite dish. Proper forecasting can alleviate the chances of this happening and ensure a quality dining experience.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

APRIL 7, 2021

New CDC restrictions not only hindered capacity percentages but changed the way employees interacted with customers daily. This process also includes exploring the historical and philosophical practices of customer service. Take advantage of their experience and talk to them about different and innovative ways of training new hires.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. To do this, restaurants will either need to use lower cost food items or raise menu prices. Another way to introduce price increases is to introduce new elements to the menu.

Pricing 197

Pricing Food Supply Seasonal Menu Menu 197

Modern Restaurant Management

JUNE 15, 2022

As a result, many establishments have made their outdoor spaces usable throughout all four seasons via the use of tents, heaters, and fans. Many restaurants are making the option easier with walk-up windows, allowing customers and delivery drivers to pick up food without ever having to enter the venue. Room for Technology.

Casual 209

Casual Design Fast Casual Outdoor 209

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 204

Leadership Small Business Cash Management Customer Experience 204

Modern Restaurant Management

DECEMBER 13, 2021

These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings. Restaurants that spent much of the last year trying to win back customers, are now struggling to win back employees.

Management 190

Management Management Seasonal Menu Customer Experience 190

7 Shifts

DECEMBER 18, 2019

It’s December, and the air is seasoned with the scent of cinnamon, spice, and everything nice. Create a fixed-price ‘Mix and Match’ menu with soups, salads, and sandwiches for customers to choose from. (If Pop a promotional banner at the top of your lunch menu to catch diners’ eyes when they’re hungry but in a rush.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Squirrel Systems

APRIL 11, 2024

Part of this strategy involves understanding the role your servers should be playing to accommodate more diners and ensure service functions efficiently without downplaying the guest experience. With tablets, servers get to spend more time with guests at the table, giving them the chance to better explain the menu.

POS 97

POS Operations Mobile Ordering Front of House 97

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Others tend to emphasize their cheaper menu options. Both approaches might cause your restaurant to fail in attracting new customers.

Marketing 227

Marketing SEO Front of House Website Management 227

7 Shifts

DECEMBER 1, 2020

We eat with our eyes first, and you can be certain that customers see what your food looks like before they decide to push go on delivery or sit down at the table. As third-party delivery platforms claim a bigger share of your sales pie, you want food photography that makes customers stop scrolling and hit the add to cart button.

Food 370

Food Management Management White Paper 370

7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

MAY 24, 2023

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders.

Design 167

Design Fine Dining Seasonal Menu Front of House 167

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 392

Customer Experience Cash Management Customer Service Front of House 392

Culinary Cues

DECEMBER 1, 2019

In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money. Every year, this weekend is the official time to celebrate small businesses.

Small Business 415

Small Business Customer Experience Customer Service Seasonal Menu 415

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Restaurant Clicks

NOVEMBER 24, 2021

Dead Line focuses on serving local, seasonal cuisine. The Gold Room can seat a fourteen-person dinner for up to 14 or a lounge-style party for thirty guests for private dining. With a customizable menu and dedicated server, the experience is quality. From top to bottom, the restaurant offers a unique and fun experience.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. Some trending concepts over the past several years have included more open seating, high ceilings, and exposed structure concepts. Getting Creative with Outdoor Space.

Design 216

Design 2021 Outdoor Brewery 216

SpotOn

FEBRUARY 27, 2024

After the austerity and hibernation of the first couple months of the year, the spring season brings ample opportunities to fill tables and reach new customers. You might need to re-up the supply in between seatings, so delegate easter egg hunt duties to your host or add it to your servers' sidework duties.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Open for Business

OCTOBER 20, 2023

From budgeting and licensing to crafting the perfect menu, here’s everything you need to know about how to open a restaurant. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Creating the menu Your menu is the restaurant’s calling card.

License 78

License Email Marketing Seasonal Menu Front of House 78

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Culinary Cues

JULY 12, 2020

Sure, the restaurant has been offering take-out options for the past six weeks, but it’s not the same experience for the cook. They are pointed to their table and reminded to wear their mask until fully seated, told that the menu is on line (no more physical menus here), and that the server will take their order shortly.

Front of House 409

Front of House Back of House Dine-in Food Truck 409

7 Shifts

SEPTEMBER 6, 2022

Consider what foods you love, what the local community loves, and what cuisines and menu items are not currently available in your region. Adults are always tired, so if you park a mobile concept serving caffeinated beverages (especially near colleges and offices), customers will certainly come. Frozen favorites. Hangover express.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Restaurant Clicks

SEPTEMBER 4, 2021

With everything from world-famous steakhouse chains to local treasures, you’re sure to have a special dining experience. Originally a burger joint started by a restaurateur and his chef, Morton’s soon expanded its menu and its locations to include over 65 acclaimed fine-dining steakhouses. Best Steakhouse Restaurants in Pittsburgh.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147

Modern Restaurant Management

OCTOBER 23, 2020

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Providing excellent service and a friendly atmosphere will earn you regulars – and those sought after five-star customer reviews. So how do we develop vital customer service?

Communication 179

Communication Training Dietary Restrictions Customer Service 179

Restaurant365

JANUARY 7, 2022

Yet, unfortunately, it looks as if we are to have another winter season of adjustments ahead with the Omnicron variant predicted to peak in the United States in January of 2022. Sidewalks, parking lots, and even rooftops have become second dining rooms, each requiring special touches to intrigue customers and keep them coming back.

Outdoor 148

Outdoor Seasonal Menu Point of Sale Dine-in 148

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling!

2024 190

2024 2023 Food Order 2013 190

Restaurant Clicks

DECEMBER 4, 2021

From private rooms and private chefs to secluded seating and enticing entrees, I’ve put together 15 of the best restaurants for private dining in Denver. It definitely wasn’t like any other upscale steakhouse I had ever been to before, and I welcomed the change along with the large windows, bold wall art, and booth and bar seating.

Dine-in 114

Dine-in Fine Dining Book Seasonal Menu 114

Restaurant Clicks

SEPTEMBER 19, 2021

The bistro menu is also impressive in the evening. Known for its excellent and professional waitstaff, Arthur’s Terrace is an experience not to be missed. It has all the French classics, from escargot to quiche, but the menu often changes throughout the season. Bistro Barberet & Bakery. coco bomb with your coffee.

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

Restaurant Clicks

NOVEMBER 19, 2021

The Wine Room seats approximately fifty guests, while The Loft comfortably seats sixteen people. Specific three or four-course menus are available for service in either of the private rooms. Other popular menu items for group dining include the French onion soup, Sausage, and Chèvre flatbread, and the Steak Frites Au Poivre.

Dine-in 117

Dine-in Seasonal Menu Reservations Website Management 117

EATER

DECEMBER 7, 2022

And while Vail Resorts poured millions into upgrading the chairs, vaunted local restaurateurs are working equally hard to make their own seats just as attractive. Mountain bike season begins in May, and Whistler now pulls in more visitors in summer than in winter, with the biggest crowds during August’s Crankworx Festival.).

Seasonal Menu 87

Seasonal Menu Hotels Tourism Back of House 87

The Rail

APRIL 11, 2024

Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. But if you want a continuous flow of customers, you must market your services continuously to potential guests, even when business is good. Showcase amenities: Remind guests about unique features like a gaming systems or patio seating.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Goliath Consulting

AUGUST 1, 2023

For any successful restaurant, understanding what the customer desires is crucial. Dining Experience Innovations In addition to the food, the ambiance and design of a restaurant play a significant role in drawing customers. Matcha-infused cocktails are also a great innovation to consider.

Innovation 78

Innovation Fine Dining Email Marketing 2021 78

Tableo

JULY 11, 2023

Happy hour is a much loved custom in the restaurant business. It’s a time when customers can relax, mingle, and take advantage of the cheap food and drinks. Here are six professional suggestions to help you increase happy hour sales and provide your customers a memorable experience.

Social Media 42

Social Media Seasonal Menu Reservations Customer Experience 42

Restaurant Clicks

OCTOBER 14, 2021

Hillside Farmacy combines quality food with even better service to create a wonderful dining experience. Yes, there are seating arrangements which allow you to eat outside to take in the magnificent view of the river. This place offers a ranch-to-table dining experience. Make a Reservation. Order Online. Bird Bird Biscuit.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Reservations 131