7 Shifts

APRIL 21, 2023

While he had work experience as an account executive in India, he had to start fresh once he moved to the US. By being reliable and great with customers, Bhushan moved up to assistant manager and then store manager. These courses were bite-sized presentations that Bhushan developed from his own experience.

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

JUNE 28, 2022

Robots are able to improve the guest experience by analysing the online reviews from hotels and restaurants. Robots are able to improve the guest experience by analysing the online reviews from hotels and restaurants. The prominence of food delivery and service robots has increased in the overall restaurant industry.

Delivery 228

Delivery Food Customer Service Front of House 228

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Squirrel Systems

MARCH 8, 2024

These robots are designed to work alongside human staff, handling repetitive, hot, and greasy tasks, thereby reducing workplace hazards and freeing human workers to focus on more complex culinary and customer service functions. Front-of-House Robots In the dining area, robots are being employed as servers and hosts.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

Culinary Cues

FEBRUARY 16, 2021

These are the places where memories are built and where customers become friends, and friendships last from generation to generation. I know how much time, energy, money, and heart goes into that first day when a proud operator and/or chef looks up at the front door sign that proclaims they are open for business.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

Culinary Cues

FEBRUARY 1, 2021

I am optimistic and realistic at the same time. This is the Yin and Yang of the environment where restaurants live today. This is the Yin and Yang of the environment where restaurants live today. It is because of these people that I am very bullish on the future of the restaurant business.

Small Business 359

Small Business Front of House Customer Service Communication 359

A Wine Story

SEPTEMBER 21, 2020

In her talk titled Using Artificial Intelligence (AI) Machine Learning (ML) and Recommendations to Elevate Experience, Ms. Particularly the importance of Artificial Intelligence and Machine Learning in predicting the customer’s (already established) preferences. Wine Business Trends 2020 - Wine Business Monthly.

Webinar 204

Webinar Website Management Online Ordering Customer Experience 204

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Cheetah

JULY 1, 2021

Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Many customers do not appreciate having to pay for something that should be optional. This sparked a lively debate around the efficacy of mandatory service fees.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Many customers do not appreciate having to pay for something that should be optional. This sparked a lively debate around the efficacy of mandatory service fees.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

The Rail

APRIL 4, 2023

You’re sharing an edible experience. alone, part of the equation is knowing where your customers spend their time. By Torrey Tayenaka, Contributor Video marketing for restaurants is an essential type of marketing campaign to inspire patrons to visit or order. This is how you show them the colors and textures of your food.

Social Media 105

Social Media Front of House Advertising 2022 105

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Bringing customers value by reducing friction. Innovation Through Service.

Innovation 143

Innovation Menu Back of House Front of House 143

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Restaurant Clicks

NOVEMBER 26, 2021

It’s also the perfect place for a private dining experience. If you want a refined but quintessentially Texas experience, look no further than Lonesome Dove Fort Worth. While visitors may know Fort Worth as the second half of the “Dallas-Fort Worth” mega-city, the area has its own unique culture, heritage, and style!

Fine Dining 106

Fine Dining Front of House Back of House Reservations 106

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 168

2024 2023 Food Order 2013 168

Sling

SEPTEMBER 23, 2021

Offer a distinctive dining experience as well as delicious food. You’ll enjoy delicious food, stellar customer service , and…periodic 7.8 These tremors are man-made, but they make for an unforgettable dining experience. But the experience goes well beyond just dining 16 feet under water. 20 Unique Restaurant Ideas.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

The Restaurant Times

JANUARY 12, 2023

The layout of a nightclub’s seating, bar, and kitchen areas can significantly affect how customers experience the space and how quickly staff can move around it while providing a service, even though patrons don’t give it much thought. Dance floor or other entertainment areas. So, what are you waiting for? Read along!

Design 52

Design Front of House Entertainment Seating 52

The Restaurant Times

FEBRUARY 26, 2023

A happy hour is any occasion, promotion, or special offer held during slow times at bars and restaurants to entice customers to stop by and buy a drink. Attract New Customers There is no denying that happy hour can be a fantastic method to temporarily increase sales. They will definitely return if they like what they experience.

Social Media 52

Social Media Point of Sale Entertainment Email Marketing 52

Restaurant Clicks

DECEMBER 20, 2021

Livingston Manor House of Wax Amarachi The Rockwell Place Someday Bar NYC Bohemien Bar The Binc Elsa Grand Army The Brazen Head 33 Lafayette Fulton Hall Superfine 68 Jay Street Bar O’Keefe’s Bar & Grill Custom House Mo’s Bar & Lounge. House of Wax. 17 Best Bars in Downtown Brooklyn.

Front of House 103

Front of House Online Ordering Bar Seasonal Menu 103

Touch Bistro

MAY 26, 2021

Let’s give dad a Father’s Day experience to taco ‘bout. Knowing that Father’s Day is coming up, you’ll want to ensure that you not only fill the tables but deliver the best experience possible. You’ll also want to give your front-of-house staff (especially any new hires) special training in preparation for the holiday.

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. Sandy Levine owns Chartreuse Kitchen & Cocktails in Detroit and is also high-risk. High-Risk Workers Have Only So Many Options.

Front of House 106

Front of House Back of House Tip Distribution Outdoor 106

Touch Bistro

MARCH 30, 2021

But with COVID-19 restrictions still in place in some parts of the country, you’re probably wondering what kind of Mother’s Day promotion ideas for restaurants you can use and how you will be able to deliver the best experience possible to your guests. Did you know Mother’s Day is the most popular holiday of the year for restaurants?

2021 79

2021 Email Marketing Social Media Seasonal Menu 79

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Takeout For Good. Aramark Creates Safety Plans.

Food Safety 159

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 159

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

Mobile Ordering 117

Mobile Ordering Front of House Customer Experience Back of House 117

Aaron Allen & Associates

JULY 29, 2022

Some people view restaurant robotics as a way to reduce labor costs, while others see it as a way to improve the customer experience. No matter which side of the argument you fall on, there is no doubt that restaurant robotics is changing the game for both restaurateurs and customers alike. while labor cost was growing at 3.8%

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 183

Franchise Franchising Food Fast Casual 183

Restaurant Clicks

SEPTEMBER 12, 2021

Of course, business dinners, friendly happy hours, and intimate dining experiences have equally refined and tasteful restaurant options. Carbone’s servers often prepare starter salads or elaborate desserts tableside, making your dining experience unique and entertaining.

Brewery 114

Brewery Online Ordering Reservations Fine Dining 114

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

AUGUST 11, 2021

“As a new member of the Inspire family of brands, Dunkin’s strong experience in non-traditional development complements Inspire’s vision for non-traditional growth across the portfolio, bringing valuable expertise to our best-in-class shared Development team.” Getting Hotter at Dave's.

Franchise 178

Franchise Franchising Fast Casual Sports 178

Restaurant Clicks

DECEMBER 8, 2021

Whether you’re in Nashville to see a show at the historic Grand Ole Opry, tour the Country Music Hall of Fame, or bar hop along the famous Broadway Street, there’s no shortage of historical, cultural, and entertainment attractions for every age and interest. Best Breakfast Restaurants in Nashville.

Café 104

Café Front of House Online Ordering Food Order 104

EATER

JULY 8, 2020

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. First-time writer? Excuse me?”

Fine Dining 104

Fine Dining Employee Relations Front of House Back of House 104

Restaurant Clicks

DECEMBER 6, 2021

With a city dedicated to wowing the customer and providing the ultimate entertainment, you know that the restaurant scene must be equally amazing. The Strip’s colossal hotels house multiple 5-star restaurants led by celebrity Chefs known around the world. The Black Sheep. Make a Reservation. Kabuto Edomae Sushi.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

EATER

AUGUST 3, 2020

Members of marginalized groups are more likely to work on the front lines of the food industry than in management positions, a systemic racial divide with potential life-and-death consequences. That’s how a decade-long employee for Tyson Foods, Inc. in northwest Arkansas describes working for the meat processor during the COVID-19 pandemic.

Food 108

Food Kitchen Safety Front of House Food Safety 108

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

Modern Restaurant Management

FEBRUARY 6, 2020

” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. .” ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

Franchise 128

Franchise Franchising Fast Casual Customer Experience 128

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Among grocery experiences, H-E-B and Whole Foods made it into the top rankings.

2019 135

2019 Mobile Ordering Online Ordering Customer Experience 135