Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Fortunately, though limited indoor seating is possible now and luckily for us, we have a pretty sizable floor, so we can comfortably distance customers. As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. Its experience providing small businesses with loans means any U.S.-based

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

The Restaurant Times

MAY 14, 2023

Queues’ “50 Most Influential Young Indians,” and Black Book’s “Top 50 Women in Leadership.” In 2008, she returned to Mumbai without prior experience in the hospitality industry or aspirations of becoming an entrepreneur. However, she fearlessly joined her husband in their restaurant venture.

Customer Experience 98

Customer Experience Restaurant Law Customer Service Book 98

Society Insurance

OCTOBER 5, 2022

A recent report revealed that 21% of millennial employees have changed jobs within the past year. With so much turnover, many companies, managers and recruiters are desperately trying to understand how to retain employees. Make sure to give employees the ability to collaborate with one another. Modernize Company Culture.

Employee Relations 59

Employee Relations Education Certification Insurance 59

The Restaurant Times

MARCH 8, 2023

She developed her passion for wines while working for key restaurant brands during her university years, leading her to establish Cuvee3, a successful consultancy company providing beverage-related services. She is a certified WSET Wine School educator and has studied Japanese tea at the Global Japanese Tea Association.

Specials 52

Specials 2012 Food Truck Back of House 52

Modern Restaurant Management

DECEMBER 12, 2019

Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. “In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. From BOOK IT!

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

OCTOBER 23, 2019

” The Local Culinary has adopted an approach that emphasizes the experience aspect of the delivery. Beyond delivery, the company will connect with consumers through a series of community pop-up restaurant experiences and by participating in established culinary festivals and brand partnership activations.

Point of Sale 77

Point of Sale Customer Experience Customer Service Front of House 77

Modern Restaurant Management

NOVEMBER 20, 2019

Under Minardi’s leadership, CPK sees significant opportunities to add to the company’s presence in Asia with a focus on Hong Kong, South Korea, Singapore, Japan, and Malaysia. Giorgio Minardi. Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020.

Franchise 104

Franchise Franchising Customer Experience Seasonal Menu 104

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

7 Shifts

APRIL 3, 2023

Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges. The next step is education about psychological safety. How to prioritize workplace mental health.

Food Safety 195

Food Safety Education Communication Hospitality 195

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

MARCH 24, 2020

Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company. “As the COVID-19 situation continues to evolve, our priority is the health and safety of our associates, customers and communities,” said Pietro Satriano, Chairman and CEO.

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

JANUARY 15, 2020

“From a bigger-picture perspective, what we continue to see is an industry crippled by declining traffic but continues to experience guest check growth large enough to drive some small positive sales movement. Same-store sales growth for 2019 came in at 0.1 percent in 2018). Staffing difficulties continue to rise for restaurants.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Your next step is to signal to your staff (and customers) what you stand for. Speaking of behaviors you won't tolerate, make it clear to your staff, vendors, and customers that any harassment won't be tolerated. Set core values.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

JANUARY 27, 2020

This edition of MRM News Bites features Grubhub, PAR Technology, The Institute of Culinary Education, Parts Town, OneDine, Starbucks, QikServe, MOD Pizza, ezCater and Red Lobster, Omnivore, Coolgreens and Winston Industries. Heads-up customer displays to show real-time order estimates across all channels. Ultimate Grubhub.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. Our employee turnover last year was only 17% - one seven - in an industry that has 100 to 200% year-over-year turnover. As for how he entered the restaurant business? Play that back.'

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Management 284

Management Management 2019 Employee Relations 284

Perfect Daily Grind

MARCH 31, 2023

The project will work with 1,300 Peruvian women in coffee farming communities to develop leadership, communications, and decision-making skills. However, the study found that people who smoke are unlikely to experience these effects. Wed, 29 Mar SEB Professional opens Experience Centre in Geislingen an der Steige, Germany.

2023 136

2023 Sustainability Education Agriculture 136

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 188

Franchise Franchising Food Fast Casual 188

Hot Schedules

AUGUST 10, 2021

Protecting Your Customers: How to Scale Your Food Safety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. Certificate.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MAY 1, 2020

“The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. “Brands have a real opportunity to reassure and bring back customers.” Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. In the U.K.,

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

FEBRUARY 14, 2020

“SOBEWFF® offers our students a professional development experience unlike any other,” said Michael Cheng, Interim Dean, Chaplin School of Hospitality & Tourism Management at FIU. Knowing this was for a good cause made the experience even sweeter. “We can’t wait to bring this back again.”

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

JANUARY 17, 2020

“We’re honored and excited to have the support of Liquid 2 Ventures, an investor who can bring both financial capital and a wealth of experience to support our efforts to strategically grow Curry Up Now,” said Curry Up Now’s Co-Founder Amir Hosseini. Hattie Marie's Looks to Franchising.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. “We’re both humbled and lucky to support our amazing customers during this critical time. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent. .

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Hot Schedules

AUGUST 10, 2021

Protecting Your Customers: How to Scale Your Food Safety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. Certificate.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. Plamondon, Sr. Dies at 88. The Plamondon Companies announced the passing of Peter H.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

EATER

FEBRUARY 13, 2024

The one thing that all of these films have in common is that they depict food, dining, cooking, or eating in relatable, often visceral ways. Primo’s artistry and vision makes him resistant to meeting the demands of his customer base who, in 1950’s fashion, make requests of him like adding a side of spaghetti to their risotto.

Food 142

Food Food Truck Consumer Goods Food Order 142

Modern Restaurant Management

JANUARY 9, 2020

. “Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 112

Fast Casual Customer Service Online Ordering Casual 112

EATER

JULY 6, 2022

For 15 years, the Stone Barns Center for Food & Agriculture tried to fix the food system by educating children and producing new farmers. On the morning of February 7, 2020, office employees at the Stone Barns Center for Food & Agriculture filed one by one into meetings with management. Some came out crying.

Agriculture 95

Agriculture Leadership Education Employee Relations 95

Modern Restaurant Management

JUNE 8, 2020

. … “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.”

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Modern Restaurant Management

FEBRUARY 21, 2020

Each Awards program (Restaurants and Chefs, Books, Journalism, Design, Broadcast Media, and Leadership) has its own subcommittee made up of industry professionals who volunteer their time to oversee the policies, procedures, and selection of judges for their respective Awards programs. The first James Beard Awards were given in 1991.

Brewery 139

Brewery Design Food Supply Equipment 139