Modern Restaurant Management

JUNE 30, 2023

.” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Customer expectations are level set by their most advanced in-store and digital experiences.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

DECEMBER 1, 2023

The design challenge was creating a space that exuded a sense of comfort and familiarity while feeling upscale, unique, and exclusive. Additionally, the previous restaurant at this location had severely outdated infrastructure, presenting another challenge for our team. What elements did you use to create the right ambiance?

Design 167

Design Presentation Customer Experience Dine-in 167

The Restaurant Times

JANUARY 13, 2023

While you should always focus on managing space in your store and introducing attractive design elements, the overall ambiance of your coffee shop can make or break your business. It also helps shop owners in showcasing their retail products by designing various visual cues. Coffee Shop Floor Plans Based on Customer Types.

Design 52

Design Employee Relations Seating Point of Sale 52

Modern Restaurant Management

JUNE 6, 2022

Other restaurants turned to hotels to attract new customers and strengthen their existing customer base. Long before the pandemic, hoteliers were looking for ways to refresh their properties' food and beverage offerings, and the pandemic presented the ideal opportunity for restaurants to enter the hotel sphere.

Hotels 180

Hotels Customer Service Beverage Customer Experience 180

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 392

Customer Experience Cash Management Customer Service Front of House 392

Modern Restaurant Management

MARCH 17, 2021

Attracting customers into your restaurant starts with their ability to easily identify and find your business. The biggest factors to consider when developing one are: location, size, and design. Consider this to be your first impression on any new customers — what do we want them to see? Sign Location and Design.

Outdoor 197

Outdoor Point of Sale Design Customer Experience 197

The Restaurant Times

JULY 3, 2022

A design enthusiast by heart, Vanshika has jumped into the family business to take the legacy forward. . TRT – How was your transition journey from design to the restaurant? On a personal level, I was not feeling very satisfied just working an interior design job. I would often hear about what was happening.

Design 52

Design Customer Experience Presentation Outdoor 52

Modern Restaurant Management

OCTOBER 20, 2021

Offering a safe and enjoyable outdoor dining experience requires careful planning. Here are a few outdoor dining tips to ensure that you are providing the best experience possible to your patrons. As with indoor dining, the outdoor dining should be adequately illuminated to ensure customers and employees can safely navigate the area.

Outdoor 189

Outdoor Insurance Dine-in Customer Experience 189

The Rail

MAY 6, 2024

Starting your own business may be an exciting and intimidating experience. Ensuring that every item on your menu delights clients and keeps them coming back for more requires careful attention to quality, freshness, and presentation. Teach your employees to serve customers with a smile by emphasizing hospitality and contentment.

Café 52

Café Equipment Food Supply Customer Experience 52

Culinary Cues

DECEMBER 26, 2020

It is difficult to argue with safety precautions designed to keep people well and thwart the spread of the virus. At the same time it is worth noting that restaurants cannot survive at 50% capacity or worse, lockdowns that prevent any inside dining, take out or delivery only, or an environment that limits the “experience of dining out”.

Fine Dining 478

Fine Dining 2008 Kitchen Safety Customer Experience 478

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. The use of delivery apps, like UberEats and DoorDash, provided a much-needed revenue stream allowing restaurants to rely less on an in-person brick-and-mortar experience. The Store Experience.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

JUNE 7, 2021

Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.

Kitchen Safety 212

Kitchen Safety Customer Service Customer Experience Dine-in 212

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Social Hospitality

FEBRUARY 25, 2019

It’s vital to keep customers happy and provide a great experience to improve customer retention at your restaurant. Loyal customers stimulate regular revenue and often turn into brand advocates. When they recommend your business to friends and family, you can gain new customers, too.

Social Media 199

Social Media Customer Experience Customer Service Technology 199

Future Food

OCTOBER 19, 2022

Delighted to state that for our family (and those customers at adjacent tables), we are through that phase, and we can go out as a family again to engage with cafes, restaurants, and pubs with reduced concern. Above all, the foremost thing to credit for achieving successful outcomes is design. Bam Bam Italian. Rezz Hotel Adelaide.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

Indoor Media

MARCH 29, 2021

Cartvertising, IndoorMedia’s shopping cart advertising program, places your business on the baby seat and nose portions of grocery store shopping carts. You can think of these custom-designed, full-color advertising campaigns as small-scale billboards that turn your business into a local celebrity! times per week. Targeting .

Advertising 148

Advertising Front of House Seating Small Business 148

Open for Business

FEBRUARY 29, 2024

Information in this article is presented “as-is” and may not constitute the most up-to-date information. Chris Zeman of Zeman Construction says, “You need to have a team established that has experience, otherwise there’s going to be a lot of surprises and unmet expectations throughout the process.

License 78

License Certification Kitchen Safety Food Safety 78

The Rail

FEBRUARY 29, 2024

Whether expanding your business or seeking a better market position, relocating presents opportunities and challenges. Let's dive in and make your move a seamless and rewarding experience! Design Your New Space Designing your new space is a pivotal aspect of relocating your restaurant.

Restaurant Law 52

Restaurant Law Email Marketing Customer Experience Outdoor 52

Margin Edge

OCTOBER 3, 2023

A top-level dashboard that shows comparisons to a prior period can include: Number of dining transactions Average daily sales Average check size Revenue per diner Revenue per available seating hour Prime cost ratio Positive trending is highlighted in green while negative trending turns red, making it easy to see where everything is headed.

Cash Management 89

Cash Management Loyalty Program Seating Inventory 89

Sling

SEPTEMBER 23, 2021

Offer a distinctive dining experience as well as delicious food. You’ll enjoy delicious food, stellar customer service , and…periodic 7.8 These tremors are man-made, but they make for an unforgettable dining experience. Guests are seated and served in total darkness. 20 Unique Restaurant Ideas. Regular (i.e.,

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees. Foster Good Hygiene.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. They knew Yelp could do more than just help them seat diners. And once they had, they wanted help staying connected, so they could share their unique voice directly with their customers on Yelp. In April, I watched that number plummet to nearly zero.

Front of House 195

Front of House 2009 Reservations Website Management 195

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. Present Staffing Issues at Restaurants. These machines allow customers to order food without talking to anyone until the moment of collection.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Open for Business

FEBRUARY 21, 2024

The chef takes full control of the menu, presenting predetermined courses. While à la carte lets guests customize each aspect of their meal, prix fixe pairs courses together, enabling chefs to showcase their skills and ensure balance. Some restaurants provide a middle ground, allowing limited customization within a set price.

Menu 78

Menu Seasonal Menu Fine Dining Social Media 78

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Partnering a Fine Dining Experience with a Take-Out Option. Dedicated Take-out Area for Staging.

Fine Dining 244

Fine Dining Online Ordering Dine-in 2007 244

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Britt Mills, Senior Director of Customer Experience at Mobiquity.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

MAY 29, 2020

With strict state guidelines in place, restaurants are quickly adapting their hospitality experience to accommodate new health and safety protocols, including the physical distancing between people, the prudent use of sanitizer and facemasks, and all things touchless – including the payment process. The new normal as we know it.

Dine-in 122

Dine-in Customer Experience Coupons Presentation 122

Goliath Consulting

OCTOBER 2, 2023

Fall is finally here, which means restaurants are presented with the unique opportunity to blend tradition with innovation. Weekly harvest specials are great ways to collaborate with local farmers to procure the freshest produce each week, then design dishes around these items to showcase peak seasonality.

Beverage 78

Beverage Outdoor Customer Experience Specials 78

Future Food

NOVEMBER 16, 2020

In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. because Food+Design+Service =Sales=Rent=Profit=Asset Growth. Let us be clear from the outset, it is all about sales. What’s Changed?

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. Surprisingly, 88 percent of U.S. marketers have witnessed business growth by using personalized messaging.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Restaurant Clicks

NOVEMBER 30, 2021

With more than 20 years of culinary experience between them, Yoshino and Lin make it a point to treat their customers to the highest quality service and fish in Manhattan every day. It does get rather packed at certain times in the day, though, so consider calling ahead to see if seating is available.

Website Management 125

Website Management Reservations Seating Bar 125

Restaurant Clicks

DECEMBER 4, 2021

If not, then you’re missing out on one of the best ways to experience everything that makes Charlotte so unique. Their semi-private and private rooms will accommodate up to 20 guests and come with exceptional Private Dining Managers to curate the experience to your specifications. Have you hosted a private event yet?

Dine-in 117

Dine-in Fine Dining Website Management Book 117

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

OCTOBER 23, 2019

Is your cafe the edgy chef who thrills patrons with edge-of-the-seat culinary escapades? Your restaurant’s brand should be more human than design so customers naturally connect with it. Your Customer Avatars: Who Do Your Customers Think They Are? This is your customer avatar, or brand affiliate.

Social Media 116

Social Media Customer Experience Small Business Catering 116

The Restaurant Group

MARCH 8, 2021

When governments and schools shut down and only essential businesses were in operation, the restaurant industry had to find a way to completely reinvent their business plan so that they could continue serving their customers, while drastically reducing any risk of spreading a highly contagious virus. Customer Satisfaction. Ease of Use.

Consumer Goods 78

Consumer Goods Food Safety Customer Service Customer Experience 78

Future Food

JUNE 4, 2020

If reports of Monday night covers around Melbourne are anything to go by, diners are quite literally salivating at the chance to return to their favourite venue; as competitive as this has become as the reality of seating limitations make this once relatively simple pleasure, not quite so simple. Make sure you welcome your customer back!

Hospitality 78

Hospitality Food Food Safety Customer Service 78

Restaurant Clicks

OCTOBER 13, 2021

The swanky wine bar offers relaxed seating among a dim-lit space with contemporary artwork and interior design. Here, you can casually sip on some wine and nibble on small plates designed to share. As such, the venue displays an industrial design style, rough-hewn woodwork, and worn metal embellishment.

Bar 142

Bar Reservations Seating Back of House 142