Remove Customer Experience Remove Design Remove Hospitality
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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

With 59 percent of customers hanging up after calling in and waiting for a minute or less, according to Linga, restaurants are missing out on a lot of business. The average restaurant operating a sit-down dining experience can miss 15-30 percent of incoming calls on average, with that number possibly being even higher during busy hours.

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Vibe Check: Elevating Experience for Better Guest Engagement

Modern Restaurant Management

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.

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Inside a Chef-Designer Collab

Modern Restaurant Management

A restaurant’s design is a guest’s first impression, setting the stage for the experience to come. When creating an elevated dining space, it’s critical for there to be a meeting of the minds between the chef and designer that culminates in a setting that is reflective of the chef’s vision and taste.

Design 487
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The Future of Restaurant Design Post COVID-19

Modern Restaurant Management

In a post COVID-19 world, restaurant design must evolve and adapt to the new normal. With the evolution of the hospitality design, Heating, Ventilation and Air Conditioning (HVAC) systems will need to adapt to the changing architecture. Good mechanical design starts with ventilation, filtration and proper airflow relation.

Design 531
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How Restaurants Deliver Great Hospitality with Contactless Ordering and Payment

Modern Restaurant Management

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. While it’s a smart innovation that some say is long overdue, the reality is operators are responding to customer demand. Yes, ordering and payment is important.

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The Increasing Threat of Fake IDs Around Independence Day

Modern Restaurant Management

celebrates Independence Day, but alongside the fireworks and festivities, the hospitality industry faces a growing threat: a sharp increase in fake ID usage. With the right combination of technology and training, hospitality operators can protect themselves while also remaining compliant, even on one of the busiest nights of the year.

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The Potential of 3D Printing in Restaurant Design

Modern Restaurant Management

The world’s largest 3D-printed restaurant interior design recently debuted at MYATA Platinum Lounge, a hookah lounge with a restaurant and bar in the C2 Licensed District in Dubai's City Walk. The lounge boasts innovative lighting that enhances the sensory experience. How did this project come about, and what was the process?

Design 251