Modern Restaurant Management

DECEMBER 16, 2021

Restaurants can soften the impact of the labor shortage in 2022 by doubling down on retention, shaking up the traditional business model and taking advantage of technology to increase efficiency and streamline the dining experience. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

7 Shifts

FEBRUARY 15, 2022

You can go onto your camera app and press record, and record something that's less than 60 seconds of who you are, what you do, what you're doing for COVID-19 safety, why you're reopening, why you care about the community, why it's important that somebody comes and buys gift cards, whatever you're doing. But what can you do?

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

OCTOBER 15, 2020

A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. But if there's another change and we can't dine indoors again, the winter will definitely be more challenging and any modifications needed will cost more money, which we are seriously out of.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Apicbase

MARCH 25, 2024

When restaurant managers or kitchen staff make poor purchasing choices, they face increased food waste, inflated costs and frustrated customers. Effective procurement in the restaurant industry takes skill, experience, and calm decision-making. Note : In a bustling kitchen, multiple employees often place orders with suppliers.

Inventory 52

Inventory Management Management Kitchen Safety 52

EATER

JUNE 5, 2023

Subin Yang Four experts tell us the dos and don’ts of cooking in shared spaces like parks and office kitchens It’s never a good look to scatter your trash across a public park, burn a bunch of popcorn in the office microwave, or leave burnt meat scraps on your condo’s communal grill. In other words, pack it in, pack it out. “I

Kitchen Safety 90

Kitchen Safety Food Safety Outdoor Customer Experience 90

The Restaurant Times

JULY 5, 2020

The prime focus of restaurant brands is around providing functional benefits and operational changes to ensure that both the diners and employees have a safe, contact-free experience. The New Definition Of Guest Experience In The Post COVID-19 World. Instilling Trust Among Customers In The Post-Pandemic World.

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

The Restaurant Group

DECEMBER 31, 2020

The industry and its many players have experimented, failed, succeeded, but most importantly, gained a tremendous amount of knowledge this year. Ghost Kitchens Will Likely be Short-Lived. The past year saw the rise of ghost kitchens as a way to operate with lower overhead and labor costs. Increased Safety and Sanitation.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

Restaurant Engine

MAY 12, 2021

Cloud kitchens are a cost-saving hack you want to be aware of. Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. They want convenience and safety. The Cloud Kitchen Model.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Lavu

DECEMBER 6, 2019

In its most fundamental definition, a POS framework is a mix of POS equipment and POS programming to make a POS machine for preparing an exchange and installment. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. What is a POS?

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Deliverect

APRIL 20, 2020

Today’s consumer wants convenience more than anything else, a need that will definitely not change in the wake of the coronavirus. Touchless customer service experience. Awareness of health, sanitation and food safety will be even more important than before, both for restaurant operators and its employees, and customers.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

EATER

JANUARY 27, 2021

LA chef Brooke Williamson talks lockdown and customer generosity on Eater’s Digest A funny thing happened at Playa Provisions, celeb chef Brooke Williamson’s LA restaurant, a couple weeks ago. When an order came through to the kitchen, the ticket featured the following note in the field for allergies or special requests: “Here’s the deal.

Kitchen Safety 96

Kitchen Safety Food Safety Food Order Outdoor 96

360Training

MARCH 17, 2020

While there is no cure, there are definitely methods of prevention. Those with the disease may experience fevers, coughing, and shortness of breath. Of course, just because you experience these symptoms doesn’t mean that you have COVID-19. Food Safety Training. Consider this your guide to the coronavirus.

Kitchen Safety 88

Kitchen Safety Food Safety Healthcare Customer Experience 88

Marketing4Restaurants

AUGUST 31, 2020

This not only simplifies things, but it’s also a great way to spread the word of your restaurant and get customers to order from you. Communicate with your customers online. Communication with customers is key during the pandemic. Communication with customers is key during the pandemic. environment. Run online payments.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

The Restaurant Times

APRIL 16, 2021

The acceptance of technology has been triggered by the arrival of COVID-19 which has been an extremely challenging yet learning experience for the UAE restaurant industry. For example, managing spiralling operating costs and spending on additional safety measures. . Adoption Of Cloud Kitchens.

Technology 52

Technology Online Ordering Kitchen Safety Back of House 52

The Restaurant Times

APRIL 16, 2021

The acceptance of technology has been triggered by the arrival of COVID-19 which has been an extremely challenging yet learning experience for the UAE restaurant industry. For example, managing spiralling operating costs and spending on additional safety measures. . Adoption Of Cloud Kitchens.

Technology 52

Technology Online Ordering Kitchen Safety Back of House 52

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. “RTDs [Ready to Drink] definitely offer consistency and speed of service… there’s definitely opportunity for increased engagement there.”

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

ChowNow

NOVEMBER 4, 2020

The COVID-19 pandemic has been a devastating experience for the restaurant industry, which has lost an estimated $200 billion within the first seven months of the crisis. Emily Plotkin : I advised my clients to over-communicate with their own customers. What was your advice for restaurants early on in this crisis?

Online Ordering 78

Online Ordering Mobile Ordering Seasonal Menu Social Media 78

Lavu

JANUARY 15, 2020

Owning a restaurant is both an exciting and challenging experience. This article will delve into this in more details by focusing on: Definition of restaurant financing. Definition of restaurant financing. The productivity and quality of a restaurant’s service has to do with the kitchen equipment. Equipment Financing.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Hot Schedules

OCTOBER 1, 2018

The conference kicked off with insights from the first three customers to sign on for Clarifi , the intelligent restaurant operating platform by HotSchedules. HotSchedules VP of Sales Solutions Mary Hamill and a panel of data-driven HotSchedules experts discussed new ways in which restaurants can think about food safety.

Innovation 79

Innovation 2018 Kitchen Safety Food Safety 79

Focus POS

OCTOBER 7, 2019

Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations. Orders placed on tablets are transmitted directly to the kitchen, resulting in faster prep times. Increased Efficiency, Accuracy, and Sales. Line Busting.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. First, let’s look at the definition of restaurant operations management. Solid restaurant operations management ensures smooth day-to-day functioning and lays the foundation for growth and customer satisfaction.

Definition 52

Definition Operations Management Management 52

EATER

NOVEMBER 29, 2021

While it struggled to find customers and funding in its early years, by pre-pandemic 2019, 54 million people booked 327 million nights with over 4 million hosts on Airbnb, according to an SEC filing. There are companies that slowly attract customers by staying true to their original ideals; that’s not what happened here.

Back of House 98

Back of House Travel Website Management Hotels 98

Izettle

SEPTEMBER 17, 2018

Look out for friendly people with a can-do attitude who can build rapport with your customers, and focus less on previous experience. The concept of enlightened hospitality suggests it’s actually best to hire people with the “right” attitude and emotional skill set than to look out for relevant experience.

Hiring 49

Hiring Recruiting Café Training 49

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. This is an addition to their virtual kitchen’s lineup. Realign the Menu to Sync with New Customer Preferences. Many customers have developed changes in their tastes and preferences.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Izettle

SEPTEMBER 17, 2018

Look out for friendly people with a can-do attitude who can build rapport with your customers, and focus less on previous experience. The concept of enlightened hospitality suggests it’s actually best to hire people with the “right” attitude and emotional skill set than to look out for relevant experience.

Hiring 45

Hiring Recruiting Café Training 45

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Culinary Cues

DECEMBER 26, 2020

This is where the restaurant industry is today, this is where chefs, cooks, and restaurateurs sit in the moment, and this is what keeps us all up at night – challenges without definitive answers. It is difficult to argue with safety precautions designed to keep people well and thwart the spread of the virus.

Fine Dining 475

Fine Dining 2008 Kitchen Safety Customer Experience 475

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. Efficiently run a restaurant, craft seamless experiences, and watch growth unfold. Solid restaurant operations management ensures smooth day-to-day functioning and lays the foundation for growth and customer satisfaction.

Definition 52

Definition Operations Management Management 52

Modern Restaurant Management

DECEMBER 19, 2023

Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. – Christine Barone, President, Dutch Bros.

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

DECEMBER 16, 2019

They are also a good choice for someone who wishes to give an experience rather than a material item,” said Riehle. Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The For customers, they are a given. percent hold more than 500 events. percent at hotels.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. US Foods Ghost Kitchens. Brad Duea – CEO, Restaurant REVOLUTION Technologies. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Sling

APRIL 23, 2024

Table of contents Differences between staffing and scheduling Restaurant staffing and scheduling example How to improve staffing and scheduling Differences between staffing and scheduling The differences between staffing and scheduling really start to stand out when you examine their definitions side by side.

Management 78

Management Management Hiring Customer Experience 78