7 Shifts

OCTOBER 15, 2020

A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. But if there's another change and we can't dine indoors again, the winter will definitely be more challenging and any modifications needed will cost more money, which we are seriously out of.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

7 Shifts

FEBRUARY 15, 2022

You can go onto your camera app and press record, and record something that's less than 60 seconds of who you are, what you do, what you're doing for COVID-19 safety, why you're reopening, why you care about the community, why it's important that somebody comes and buys gift cards, whatever you're doing. But what can you do?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

DECEMBER 16, 2021

Restaurants can soften the impact of the labor shortage in 2022 by doubling down on retention, shaking up the traditional business model and taking advantage of technology to increase efficiency and streamline the dining experience. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Simply put, the experience should look, feel, smell, and sound differently from their last visit in 2019.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. With more people using the data to organize workflows for purchasing, inventory, production, and even HACCP, the need for a definitive source of truth that is able to capture all the data and connect them in a coherent way has grown exponentially.

Management 52

Management Management Point of Sale Kitchen Safety 52

The Restaurant Group

DECEMBER 31, 2020

The industry and its many players have experimented, failed, succeeded, but most importantly, gained a tremendous amount of knowledge this year. Shift to In-House Delivery. The start of the pandemic saw restaurants scrambling to expand or, in some cases, set up a delivery service. Ghost Kitchens Will Likely be Short-Lived.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

Restaurant Engine

MAY 12, 2021

Cloud kitchens are a cost-saving hack you want to be aware of. Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. They want convenience and safety.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Apicbase

MARCH 25, 2024

When restaurant managers or kitchen staff make poor purchasing choices, they face increased food waste, inflated costs and frustrated customers. Effective procurement in the restaurant industry takes skill, experience, and calm decision-making. Note : In a bustling kitchen, multiple employees often place orders with suppliers.

Inventory 52

Inventory Management Management Kitchen Safety 52

The Restaurant Times

JULY 5, 2020

The prime focus of restaurant brands is around providing functional benefits and operational changes to ensure that both the diners and employees have a safe, contact-free experience. The New Definition Of Guest Experience In The Post COVID-19 World. Instilling Trust Among Customers In The Post-Pandemic World.

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Dennis Becker, CEO, Mobivity.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." “RTDs [Ready to Drink] definitely offer consistency and speed of service… there’s definitely opportunity for increased engagement there.”

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Lavu

DECEMBER 6, 2019

In its most fundamental definition, a POS framework is a mix of POS equipment and POS programming to make a POS machine for preparing an exchange and installment. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. What is a POS?

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

EATER

NOVEMBER 1, 2021

Anthony Bourdain recalled in Kitchen Confidential being berated for asking for burn cream, and then watching a fellow cook whose hands “looked like the claw of some monstrous science-fiction crustacean, knobby and calloused under wounds old and new,” move a sizzling pan out of a broiler with his bare hand.

Kitchen Safety 145

Kitchen Safety Fine Dining Front of House Back of House 145

The Restaurant Times

OCTOBER 17, 2020

Cloud kitchens, also known as ghost kitchens, virtual restaurants, dark kitchens, or delivery-only restaurants, have become more prevalent in the current restaurant scenario. Let us look at the top profitable lessons that foodservice operators in the UAE can learn from the cloud kitchen model.

Kitchen Safety 52

Kitchen Safety Online Ordering Front of House Mobile Ordering 52

EATER

JANUARY 27, 2021

LA chef Brooke Williamson talks lockdown and customer generosity on Eater’s Digest A funny thing happened at Playa Provisions, celeb chef Brooke Williamson’s LA restaurant, a couple weeks ago. When an order came through to the kitchen, the ticket featured the following note in the field for allergies or special requests: “Here’s the deal.

Kitchen Safety 99

Kitchen Safety Food Safety Food Order Outdoor 99

Marketing4Restaurants

AUGUST 31, 2020

Takeout and delivery services are gaining popularity these days as fewer people are dining out to avoid catching the virus. This not only simplifies things, but it’s also a great way to spread the word of your restaurant and get customers to order from you. Communicate with your customers online. Set up online ordering.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

The Restaurant Times

APRIL 16, 2021

The acceptance of technology has been triggered by the arrival of COVID-19 which has been an extremely challenging yet learning experience for the UAE restaurant industry. For example, managing spiralling operating costs and spending on additional safety measures. . Adoption Of Cloud Kitchens. Source: Times of India.

Technology 52

Technology Online Ordering Kitchen Safety Back of House 52

The Restaurant Times

APRIL 16, 2021

The acceptance of technology has been triggered by the arrival of COVID-19 which has been an extremely challenging yet learning experience for the UAE restaurant industry. For example, managing spiralling operating costs and spending on additional safety measures. . Adoption Of Cloud Kitchens. Source: Times of India.

Technology 52

Technology Online Ordering Kitchen Safety Back of House 52

Touch Bistro

MAY 31, 2021

Even in 2021, Restaurant Business reports that 92% of fully vaccinated restaurant customers plan to continue using online ordering post-pandemic at least as often as they did during it. Let your customers know how to order takeout and delivery from you. Get Online Ordering Signs for Your Restaurant. Download Now.

Online Ordering 52

Online Ordering Ordering Social Media Mobile Ordering 52

360Training

MARCH 17, 2020

While there is no cure, there are definitely methods of prevention. Those with the disease may experience fevers, coughing, and shortness of breath. Of course, just because you experience these symptoms doesn’t mean that you have COVID-19. Shut down your dining room and move to pick up, curbside, and delivery orders only.

Kitchen Safety 88

Kitchen Safety Food Safety Healthcare Customer Experience 88

Embrace the Suck

JUNE 13, 2022

And so, the fact that so many people with World Kitchen and some of these other organizations have pivoted into the work of feeding people who are really in trouble. Brian Duncan: On the retail side, we saw the delivery revenue jump, exponentially. You don't get that with a third party delivery service. Donald Burns: Definitely.

Retail 221

Retail Social Media Events Take-out 221

ChowNow

NOVEMBER 4, 2020

The COVID-19 pandemic has been a devastating experience for the restaurant industry, which has lost an estimated $200 billion within the first seven months of the crisis. Emily Plotkin : I advised my clients to over-communicate with their own customers. What was your advice for restaurants early on in this crisis?

Online Ordering 78

Online Ordering Mobile Ordering Seasonal Menu Social Media 78

The Restaurant Times

MAY 25, 2022

The revival will be on the back of the convenience that attracted the customers before the pandemic. The food truck owners may have to put in some extra effort to lure the customers once again. Although at a small scale, you can gain the experience of running a food business if you start a food truck. Equipment Purchase.

Food Truck 52

Food Truck Food Food Safety Equipment 52

EATER

FEBRUARY 13, 2024

Some, like Ratatouille and Chef , are obvious picks — they are largely set in restaurants or kitchens, there are chefs involved, etc. But what exactly constitutes a great food movie? Well, that really depends. Other films employ food in more subtle ways, to further the narrative or help us connect with a character.

Food 142

Food Food Truck Consumer Goods Food Order 142

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. This is an addition to their virtual kitchen’s lineup. Quality control is critical for excellent service delivery. Optimize Packaging and Quality-Control. It goes on and on.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Modern Restaurant Management

DECEMBER 16, 2019

They are also a good choice for someone who wishes to give an experience rather than a material item,” said Riehle. Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The For customers, they are a given. percent hold more than 500 events. percent at hotels.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

EATER

NOVEMBER 29, 2021

While it struggled to find customers and funding in its early years, by pre-pandemic 2019, 54 million people booked 327 million nights with over 4 million hosts on Airbnb, according to an SEC filing. There are companies that slowly attract customers by staying true to their original ideals; that’s not what happened here.

Back of House 100

Back of House Travel Website Management Hotels 100

EATER

JULY 22, 2021

Chef Ian Boden stands inside the Shack, which is devoid of dine-in customers during one of the repeated lockdowns amid the COVID-19 pandemic. That day, Boden was focused on finishing a salad of Salanova lettuces and fried Virginia peanuts when his wife, Leslie, walked into the kitchen. Cooking is the only thing I know,” he said. “It

Fine Dining 114

Fine Dining Back of House Dine-in Front of House 114

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. a global private equity leader with deep investment and operational experience, and run hard,” said Andy Wiederhorn, President and CEO of FAT Brands.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

DECEMBER 19, 2023

Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. – Christine Barone, President, Dutch Bros.

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays.

Franchise 164

Franchise Franchising 2021 Employee Relations 164