Culinary Cues

SEPTEMBER 15, 2022

We can all choose to be great at what we do; choose to master our craft and create outstanding experiences for guests and co-workers alike, or we can choose to shrug our shoulders and surrender to mediocrity. Some mediocre operations may experience a false sense of euphoria simply because of supply and demand. Plain and simple.

Fine Dining 396

Fine Dining Front of House Customer Service Customer Experience 396

Modern Restaurant Management

MARCH 5, 2024

Safety training and creating a culture of safety are both critical for mitigating these risks, helping restaurants establish environments that protect staff and customers, which also goes a long way toward keeping insurance premiums low and protecting the bottom line. About one-third of these cases required at least one day away from work.

Training 167

Training Food Safety Employee Relations Insurance 167

Modern Restaurant Management

MARCH 28, 2023

Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Do you have room in your budget to hire a full-time IT specialist?

Front of House 185

Front of House Back of House Small Business Technology 185

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3 Having a backup plan for staffing issues helps to maintain productivity and prevent any disruptions in service.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

JANUARY 14, 2020

million employees to give customers the meals and experiences they crave. The key to making customers happy is to make employees happy. They have a poor attitude, which affects how customers feel about their dining experience and how colleagues feel about their employers. These restaurants rely on 15.3

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. They believe in what they do and therefore bring in higher profits by treating customers better and upselling.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

MAY 14, 2021

As part of its effort to hire 20,000 new team members, Chipotle is increasing restaurant wages resulting in a $15 average hourly wage by the end of June. They are looking to hire 10,000 new employees over the next three months. They have the demand from customers, but not enough employees.

Hiring 169

Hiring Employee Relations Recruiting Education 169

Ken Burgin

FEBRUARY 13, 2024

Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development. What is the typical service like on a busy shift? By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

The Restaurant Times

AUGUST 5, 2022

According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. And the more you maintain your personnel, the more familiar faces your customers will see, and the stronger their bond will be with your restaurant. How to Hire New Staff.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

AUGUST 30, 2022

In my experience, when labor issues arise, training and education of the crew are the first things to suffer. Employee turnover has been higher than ever since the COVID pandemic, with hourly turnover hovering around an unbelievable 194% in the food service industry. There are many reasons for this.

Food Safety 178

Food Safety Technology Kitchen Safety Food 178

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

2023 123

2023 2024 Insurance Employee Relations 123

7 Shifts

AUGUST 6, 2021

In turn, the profit estimation can help you plan for upcoming initiatives for your restaurant once all of your expenses are covered, such as hiring and promoting employees, reducing turnover , impending restaurant renovations, or even expanding your business into new locations. Proper Service for the Restaurant. Inventory Management.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

FEBRUARY 16, 2023

In terms of innovation, we are constantly thinking five steps ahead of our competitors to create new products inspired by pop culture, our customers, and what’s trending. We think eating marshmallows and desserts should be a happy experience and created a brand that reflects that.

Sustainability 184

Sustainability Social Media Customer Experience Consumer Goods 184

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Compared to other jobs in the industry], working as a barista doesn’t always require as much experience.” What about soft skills? What about becoming a competitor or an influencer?

Education 187

Education Point of Sale Training Website Management 187

The Food Corridor

MAY 12, 2021

TFC is a software as a service (SaaS) providing online booking, invoicing, payment processing, client compliance management, and billing all within a seamless, efficient platform. You will be working closely with the team as we grow, getting first-hand information from Customer Service, Sales, Product, and our users.

Hiring 76

Hiring Management Management Food 76

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 189

2024 2023 Food Order 2013 189

The Restaurant Times

JUNE 27, 2023

By harnessing this data, businesses can enhance their operations and elevate the overall customer experience. Tracking customer data, including visit frequency, ordering preferences, and feedback, provides valuable insights for delivering exceptional experiences.

Customer Experience 98

Customer Experience Hospitality Technology Food Supply 98

7 Shifts

AUGUST 26, 2021

Similar to radio talk shows, podcasts are conversational and entertaining - but also educational. By learning from others' experiences, you too can be successful. Begin your podcast listening with this episode on staff hiring and culture. It is Secret Sauce's mission to find more customers and turn them into repeat business.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Open for Business

NOVEMBER 21, 2022

In many cases, mentors have more experience or are older than you. Often these local groups offer educational events you can attend in person. In addition to education, including technology education, you’ll gain the opportunity to become an advocate for the industry and access to other services. Hire IT help.

Technology 78

Technology Social Media Education Webinar 78

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

The Restaurant Times

NOVEMBER 15, 2021

When you open a restaurant/bar, you are expected to provide top-notch customer service not only for the restaurant but also the bar. Putting in place a formal bar staff training, and education program is one of the most effective strategies to assure a high level of performance when hiring bar personnel.

Training 52

Training Bar Dietary Restrictions Point of Sale 52

360Training

DECEMBER 11, 2019

The host or hostess is the first person customers see when they enter the establishment, so restaurant managers and customers expect them to be upbeat and smiling. Not only are hosts tasked with taking customers to their seats and fulfilling to-go orders, but they’re frequently charged with general upkeep of the restaurant.

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

360Training

JANUARY 14, 2020

Looking to pick up work in food service? In this article, we’re going to focus on the “restaurant server” position in food service, also known as waitstaff (waiters and waitresses). Not everyone starts as a server—some begin food service through limited-service restaurants (i.e., Absolutely!

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

Sling

MAY 31, 2021

This simple form is the gateway to the hiring process and, so, is an essential part of your business’s recruitment strategy. In this article, the workforce-management experts at Sling give you a basic employee application form template and discuss expert tips for customizing it to be the best fit for your business. Experience.

Tip Distribution 78

Tip Distribution Document Email Marketing Education 78

Open for Business

MARCH 7, 2023

Well-trained teams mean shifts run smoothly and guests are happy with service. The majority of new hires have worked in the restaurant industry before and likely in the same role. In a lot of restaurants, training is a hodgepodge of ad hoc instruction, assumptions, observations, and past experience.

Training 78

Training 2023 Front of House Back of House 78

Harbor Touch

DECEMBER 12, 2021

Get Educated. If you lack adequate experience with food and food handling, read up and watch everything you lay your hands on that talks about food, drinks, craft, and chefs. Acquire Experience. It’s one thing to learn the theoretical aspects of restaurant management; it’s another thing to have hands-on experience.

Customer Experience 78

Customer Experience Hiring Customer Service Education 78

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Ken Burgin

OCTOBER 19, 2021

Digital Menus and Apps give new Options : with electronic menu boards and app-based menus, prices can be adjusted by time of day and the week, or seasonally – now you’re doing dynamic menu pricing, and very few customers will notice. This can be done manually or, even better, automatically. $1 There needs to be an apparent reason.

Pricing 158

Pricing Menu Seasonal Menu Food Supply 158

EATER

SEPTEMBER 26, 2023

ABC Velp began attracting customers from near and far, including an Iraqi Christian named Nawzad Martani, who stumbled upon the restaurant in 2013 to celebrate his brother’s birthday. educated computer science expert who previously worked for the United Nations Development Programme. Just like Eric Meurs, Martani was impressed.

Employee Relations 128

Employee Relations Travel Sports Social Media 128

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The behavior of your staff makes the biggest difference in the quality of your restaurant’s service.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Open for Business

FEBRUARY 29, 2024

The experts that you’ve hired to help you — specifically your designer, architect, and contractor — will help you get through everything, but you’ll need to be an active part of the process and take on responsibility as well.

License 78

License Certification Kitchen Safety Food Safety 78

EATER

MARCH 27, 2024

The common pan sobao experience today is enriched, bleached flour mixed with vegetable shortening, tons of sugar, tons of leavening agents so the bread grows quickly. According to lawyer-turned-baker Carlos Ruiz, many customers prioritized convenience over quality when he opened El Horno de Pane in the Hato Rey district of San Juan in 2016.

Workshop 115

Workshop Food Supply 2016 Point of Sale 115

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. ” Just Salad Completes Financing Round.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

FEBRUARY 4, 2020

Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. These new restaurant additions will allow more guests to experience the P.F. New CEO at Boston Market.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

Lavu

DECEMBER 20, 2019

These may be payments to vendors or suppliers for services or goods received by. organizations hire different people to fulfill each role. list of traits that they are in search of during the hiring process. Customer service skills. Educational and Experience Requirements. Data entry experience.

2020 78

2020 Insurance Education Employee Relations 78

Modern Restaurant Management

DECEMBER 12, 2019

The executive summary explains the business idea and provides a snapshot of your mission and how you serve your customers. This is especially true in the service industry where customers are directly connected to your staff. The way your staff treats customers will dictate the reputation of your business. The Finances.

Dietary Restrictions 159

Dietary Restrictions Front of House Hiring Customer Service 159