Modern Restaurant Management

JUNE 17, 2020

When the data sits with a marketplace, they could then start sending a restaurant’s customers coupons to different restaurants…the competition. The mere convenience of restaurant delivery is not something many people will be willing to part with, even once it becomes safer to be out in public. Data is everything.

Delivery 490

Delivery Pricing Front of House Online Ordering 490

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. Customers may not feel like dining out right now, but many people still are searching for ways to support their favorite local businesses. Prompt Future Visits. Gift Cards.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

NOVEMBER 3, 2020

PDFs can be viewed on guests’ smartphones and other personal devices or on sanitized tablets provided by the restaurant (although awkwardly, plus they can quickly go out of date and don’t do much for your brand). Beyond safety, this saves on printing costs and keeps all those disposable menus out of landfills.

Front of House 547

Front of House Certification Back of House Menu 547

Modern Restaurant Management

APRIL 22, 2024

To learn what restaurants need to know to better protect themselves from fraud, Modern Restaurant Manangement (MRM) magazine reached out to Doriel Abrahams , Principal Technologist at Forter. Without giving out too many specifics that might encourage bad actors, what are some common frauds restaurants experience?

Food 508

Food Loyalty Program Consumer Goods Customer Experience 508

Modern Restaurant Management

APRIL 13, 2021

Once you understand your customers needs it will involve creating an offering that can be compelling for them to take action. Some examples of offers and features you should consider include: Easy-to-claim coupons your user can claim by coming into your store. Creating a Compelling Offer and Utilizing Features to Drive Visits.

Advertising 491

Advertising Mobile Ordering Website Management Customer Service 491

Modern Restaurant Management

MARCH 27, 2024

Those who go the extra mile by offering a free dessert on a customer's birthday or giving a flower to each table on Valentine’s Day can ensure that an establishment stands out and is remembered for a patron’s next big occasion. Punch cards, coupons, point systems, and even exclusive products can keep customers coming back.

Customer Service 474

Customer Service Loyalty Program Customer Experience Employee Relations 474

7 Shifts

AUGUST 18, 2024

You also need to be prepared to deal with any challenges that come with taking over an existing business. It's essential to have a well-thought-out business plan before starting a new bar as it will help you secure financing, attract investors, and ensure that your business is successful.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

OCTOBER 23, 2020

With a thorough and well thought out training plan. Listening is particularly important when customers are expressing concerns or have special requests. Train your employees to use positive language, especially when declining a request or letting them know that a menu item or special is unavailable. Give Them the FAQs.

Communication 446

Communication Training Dietary Restrictions Customer Service 446

Modern Restaurant Management

OCTOBER 24, 2023

This is especially true when taking into consideration that only about half of consumers say they know where they want to order from when using delivery services, while 42 percent say they browse through the options available in delivery platforms before deciding where to order from.

Ordering 493

Ordering Online Ordering Loyalty Program Customer Experience 493

7 Shifts

DECEMBER 8, 2020

If your restaurant is counter service, have an email list signup sheet where your team can encourage them to sign up for the list to get updates about the business and first dibs at any special promos you may have in the pipeline. For your kitchen team, this could be a signature burger or sandwich special. A combination gift!

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

JANUARY 31, 2023

In fact, as many as 35% of people plan to have a romantic night out on this day. This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Have a special for kids. Offer dessert specials that are sure to be enjoyed by kids and adults alike!

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Harbor Touch

MARCH 18, 2025

Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. If shrimp sits unused, swap it for wings or a seasonal special.

Management 148

Management Management Seasonal Menu Cash Management 148

Indoor Media

SEPTEMBER 30, 2020

” Direct mail is an effective way for your auto shop coupons to be delivered to potential customers who may not see your digital presence. To succeed in the direct mail space, you need to find a reliable service that will deliver your auto shop coupons to customer mailboxes. Exposure – Will your coupon be seen?

Coupons 148

Coupons Advertising Email Marketing Customer Service 148

7 Shifts

DECEMBER 11, 2019

A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances. Example: Quizno’s In 2009, Quizno’s decided to go head-to-head with Subway’s “Five Dollar Footlong” special, offering coupons to patrons for a free sandwich.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” ” Guest Counts Plummet as their Guests Shelter in Place. Same-store traffic fell by 29.2

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

DECEMBER 13, 2019

That doesn’t mean, of course, that you need to use it to get the word out about your restaurant. I may own Our Town America, a national direct mail marketing franchise, specializing in reaching people who have just moved to the community, but I recognize there are other ways to market your business. Boy, do I realize that.

Email Marketing 364

Email Marketing Marketing Consumer Goods 2015 364

Indoor Media

MARCH 11, 2021

Today, whether you’re running a print ad or advertising through an online platform — you’re going to want to design the best dry cleaning coupons possible. Coupons are one of the easiest promotions to keep track of because customers must turn them in to take advantage of your special. Why Use Coupons?

Coupons 148

Coupons Design Advertising Loyalty Program 148

Modern Restaurant Management

JUNE 14, 2023

“Most loyalty programs are largely transactional, and many brands still heavily rely on discounts and coupons to drive sales. unique gameplays a day to try and take home the exclusive prizes. ” Almost every restaurant chain in the industry has employed launches, special events, and LTOs at one point or another. .

Loyalty Program 449

Loyalty Program Point of Sale Customer Experience Email Marketing 449

7 Shifts

JULY 10, 2020

And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening. Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event. Take reservations ??

Events 351

Events Social Media Seating Kitchen Safety 351

SpotOn

NOVEMBER 21, 2024

Your offerings can range from seasonal starters and holiday drinks to multiple courses and specials. The idea is for your restaurant to reflect the festive spirit while taking into account the realities of supply chain pressures and inflation. Some people stay home for the holidays, while others look for special experiences.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? DONALD BURNS: I find that people who use coupons are loyal only to the coupon.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 275

Loyalty Program Mobile Ordering Website Management Online Ordering 275

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Rounding out the list in tenth place are quesadillas. Why the buzz?

2024 492

2024 Loyalty Program Food Order 2030 492

7 Shifts

JUNE 16, 2024

Select the best marketing channels for your business: Find out where your target audience spends most of their time (on Facebook, Twitter, TikTok, YouTube, or Instagram?) Some uses for a poster include promoting a new item on your menu, hosting an event, or offering a "buy one, take one" promotion. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Indoor Media

JULY 1, 2020

With the right car wash coupons, you can set yourself apart from that “other” car wash down the street. There are ways to get your coupon in the hands of those dirty car-owners in your community. But first, let’s take a look at some examples of coupons that can attract customers to YOUR car wash. Great Offer.

Coupons 113

Coupons Advertising Customer Service Pricing 113

Restaurant Engine

MARCH 10, 2021

Coupons can bring in repeat customers to your restaurant. One option that hits both of those marketing goals is the restaurant coupon. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty.

Coupons 80

Coupons Email Marketing Social Media Website Management 80

Touch Bistro

JULY 26, 2021

We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come. In this article you’ll learn: How Labor Day can impact your restaurant How to plan Labor Day promotions 14 Labor Day restaurant specials to try this September. All hands on deck?

Specials 99

Specials 2021 Seasonal Menu Customer Service 99

Indoor Media

JANUARY 16, 2019

Which is why just about every restaurant either considers offering or actually runs special discounts through coupon advertising. Did you notice we said coupon advertising ? Whether you think of it this way or not, a coupon is actually an ad for your restaurant with an incentive attached. That’s right. Learn more.

Coupons 78

Coupons Advertising Email Marketing Seating 78

Indoor Media

JULY 18, 2020

Messaging can promote special offers, deliver helpful tips, or even just list your menu of services. Promote Coupons with Front Desk Signs. If you’re already running a coupon advertising campaign , a simple sign on the exit door of your store or handed out with a receipt can be a great way to keep customers coming back.

Advertising 161

Advertising Coupons Customer Service Customer Experience 161

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

ChowNow

JULY 3, 2024

Create a Realistic Budget Before a grand opening takes place, it’s important to set time aside to look at costs and allocate funds for marketing, staff training, decor, entertainment and menu specials. Do a Dress Rehearsal Take initiative and schedule a dress rehearsal to prepare for the grand opening.

Email Marketing 195

Email Marketing Social Media Customer Service Training 195

Indoor Media

DECEMBER 30, 2020

More often than not, local businesses turn to coupon advertising, and salons are no different. Offering a special on a new manicure service or an unbeatable price on a trim and blowout package could be enough to win some new sales — but there’s more to it than that. These coupon offers are most successful: Flat Price: $9.99

Coupons 78

Coupons Advertising Social Media Customer Service 78

Goliath Consulting

JANUARY 1, 2020

Millions of users utilize social media to find and share their favorite restaurants; some browse it just to figure out where and what they want to eat. Here are our top 5 steps: Take Great Photos. Nation’s Restaurant News offers some great tips on taking food photos on a budget here 5. Share What’s New and Upcoming.

Social Media 230

Social Media 2006 2016 Website Management 230

7 Shifts

JUNE 4, 2021

Time to break that out again. It's generally accepted that keeping food costs around 28-35% is what it takes to run a profitable restaurant. Your inventory turnover ratio tracks how many times you sell out of your entire inventory over a given period. meaning you sold out of your entire inventory once during this period.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Focus POS

OCTOBER 1, 2020

Customers want and expect more for the money they pay, and if your business doesn’t offer that kind of opportunity, they’ll take their money someplace that will. They include special coupons, certain days where menu items are priced more affordably, and even tailored savings and offers specifically for individual customers.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

Modern Restaurant Management

JUNE 28, 2024

percent), and In-N-Out Burger (-2.59 With customers seemingly viewing dining out a luxury, restaurants that can differentiate themselves in terms of quality and value will have a competitive advantage.” Uber Eats, at 74, edges out the other reported brands, DoorDash (73) and Grubhub (71). percent), Wendy’s (-3.24

2024 294

2024 Mobile Ordering White Paper Food Order 294

Social Hospitality: Restaurants

MAY 18, 2020

Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. Making special offers is one of the classic hospitality training tips that works for any type of business. Offer time-sensitive deals and coupons. Offer something special to a certain category.

Hospitality 195

Hospitality Marketing Social Media Hotels 195