Modern Restaurant Management

APRIL 13, 2021

Luckily that’s easier today with mobile advertising and restaurant owners should consider embracing this modern technology to market their business effectively. One of the most personal forms of mobile marketing, targeting based on location, has two main strategies every restaurant owner should be aware of.

Advertising 491

Advertising Mobile Ordering Website Management Customer Service 491

Modern Restaurant Management

JULY 21, 2020

For those less familiar, QR codes are a type of barcode readable by mobile devices that direct people to a web page or site with more information. This allows diners to view menus or restaurant guidelines on their mobile device. QR codes are hot again and popping up everywhere to promote touchless communication.

Marketing 520

Marketing Food Safety Mobile Ordering Communication 520

Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. “With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. Dmytro Kostyk, CEO of Interactive Restaurant Technology. Steve Fredette, Co-Founder and President at Toast.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout The US and UK also varied on how they wanted to retrieve take-out orders.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

DECEMBER 1, 2021

A recent Bluedot survey of just over 1,500 American consumers found that nearly two-thirds (63 percent) of participants indicated they have ordered from or visited restaurants less due to higher prices. These days they are often connected to a brand’s mobile app. Rewards for Loyalty.

Loyalty Program 531

Loyalty Program Pricing Menu Mobile Ordering 531

Modern Restaurant Management

JUNE 19, 2023

Embrace the Power of Technology One of the biggest drivers of non-traditional growth in the restaurant industry is technology. Additionally, our Bojangles app now offers dynamic content experiences including real-time order status, personalized menu views and one-click ordering so that waiting in line is no longer needed.

Mobile Ordering 471

Mobile Ordering Sports Travel Customer Experience 471

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

DECEMBER 2, 2019

This attitude has shifted, however, particularly with the advent of smartphone technology. They are also especially appealing to younger demographics who prefer to use mobile payment methods. Whether customers are on a desktop or mobile site, the option to purchase a gift card should always be clearly visible.

Point of Sale 341

Point of Sale Email Marketing Loyalty Program Mobile Ordering 341

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 306

Mobile Ordering Online Ordering Point of Sale POS 306

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. based Zynstra, a provider of edge virtualization technology. NCR Acquires Zynstra.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. Customers can also continue to leverage the Company’s e-commerce portal SGProof.com in markets where available for online ordering and self-service.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. ” “SALIDO has gone to great lengths to incorporate our team’s feedback and ensure they can support EATALY’s complex hospitality technology needs,” said EATALY co-founder and CFO Adam Saper.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

JUNE 17, 2024

On average, Gen Z diners say they'd only wait up to 33 minutes for a delivery order. We also found that Gen Z is ordering takeout/delivery far more frequently, with 69 percent of Gen Z diners saying they order takeout or delivery weekly or more often – well above the U.S. average of 39 percent across all age groups.

Operations 473

Operations Loyalty Program Mobile Ordering Consumer Goods 473

Focus POS

APRIL 16, 2020

In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging. Put the Right Technology Tools into Place. If you’re just taking orders over the phone, consider implementing an online ordering solution to assist. Choose the Right Packaging.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Focus POS

FEBRUARY 10, 2022

When you’re considering new restaurant technology, it’s tempting to shop around for different restaurant tech stack components, especially if you’re trying to be cost-conscious. The customer experience can be improved with the help of an all-in-one POS system that includes the right technology. Sales by order type. Labor costs.

Mobile Ordering 146

Mobile Ordering Website Management Point of Sale Loyalty Program 146

Focus POS

JANUARY 18, 2022

4 Ways to Upgrade Your Restaurant Technology in 2022. Whether it be an upgrade or adding new to your business, here are four major restaurant technologies you should consider in the new year. Mobile POS. Offer a new level of customer service by speeding up checkout times with mobile POS systems. Incorrect orders.

2022 78

2022 Technology Loyalty Program Mobile Ordering 78

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. million members, all driven through their mobile app. But no one forgets their mobile phone. They have roughly 14.2

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Restaurant365

JANUARY 27, 2022

Diners have embraced this new technology. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. A common guest complaint is that the wait time to order is too long. Improve Ordering Accuracy.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Focus POS

MAY 5, 2020

These powerful solutions give you a bird’s-eye view into your restaurant—even when you aren’t on site—so you can forecast, schedule and order more efficiently. If you aren’t convinced, here are five reasons why you should implement POS technology this year: Simplify Inventory Control.

POS 120

POS Mobile Ordering Point of Sale Inventory 120

7 Shifts

JUNE 16, 2024

When their users open their delivery app, they usually browse for food chains near their area, which can be a great way for them to discover your restaurant and order from you online. For instance, you can make them your freebie whenever a customer orders a single-receipt purchase of $15. What benefits are you after?

Marketing 195

Marketing 2024 Email Marketing Social Media 195

BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Cheetah

MAY 1, 2020

Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food. What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money. For the free form visit here.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Open for Business

NOVEMBER 21, 2022

Contactless technology provides faster and easier ways to pay and can be a win-win for both guests and restaurants. A contactless payment system is any type of digital ordering and payment method that doesn’t require direct physical contact between a payment device and the point of sale terminal. What are mobile wallets?

Mobile Ordering 78

Mobile Ordering Coupons Point of Sale Front of House 78

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. The orders are instantly accepted and sent to the kitchen. Customize The Menu. Make Instant Updates.

POS 97

POS Mobile Ordering Seasonal Menu Online Ordering 97

Touch Bistro

MAY 26, 2021

To help you along, we’ve created a comprehensive guide to 4th of July restaurant specials that covers: How and when to plan your 4th of July specials What equipment and technology you’ll need 13 creative 4th of July restaurant deals and promotion ideas. Equipment and Technology. Planning 4th of July Specials for Your Restaurant.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Open for Business

JUNE 27, 2023

In fact, loyalty programs date back to at least the Great Depression, when Betty Crocker asked customers to save their cake-mix box tops and send them back to the company in exchange for money-saving coupons for their products. Loyalty programs have come a very long way since then, thanks in part to technology.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Lavu

DECEMBER 16, 2019

An app will allow your customers to do a variety of activities, including: viewing their points. being notified or view discounts or specials. perusing the menus or their favorite orders. providing links to your social media or review pages. allowing table reservations. ordering food before arriving or for pickup.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Next Restaurants

FEBRUARY 5, 2020

The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. That means some creative thinking is in order and you need to begin now. Some businesses have branched out to a mobile version of the restaurant. Take Charge Of Your Social Media Promotion.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Gourmet Marketing

SEPTEMBER 10, 2021

What’s more, the technology related to web design advances almost constantly. Mobile Takes Priority. More than 50% of all web traffic comes through mobile phones, so when it comes to web design, mobile traffic is key. You need to ensure that every element of your restaurant website design is mobile-ready.

Design 98

Design 2021 SEO Mobile Ordering 98

The Restaurant Times

AUGUST 29, 2020

Based on your business format, you can choose any feedback collection technique ranging from face-to-face feedback collection to using technology. Mobile POS Feedback System: Using a tablet connected to a POS system to collect customer feedback, based on customer order history. Mobile POS Feedback System .

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

Lavu

DECEMBER 4, 2019

Along with applying for parking permits and standing out in a highly competitive arena of the food industry, food truck operators must also contend with their mobility and its limitations, a lack of space for bulk inventory, marketing new locations, and more. When it comes to making a profit, your mobility is your best asset.

Food Truck 78

Food Truck Catering Book Social Media 78

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? DONALD BURNS: I find that people who use coupons are loyal only to the coupon.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Aaron Allen & Associates

AUGUST 24, 2022

Using Technology to Generate Buzz U.S. Pizza Promotion Taking a Political Stance Texas pizza chain, Pizza Patron, took a unique approach to pizza marketing when they offered customers a free pizza if they placed their orders entirely in Spanish. Online or smartphone orders receive one point per $5 spent.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

SpotOn

MARCH 4, 2024

There are three main types of point-of-sale systems: legacy, cloud-based, and mobile POS systems. Legacy POS system A legacy POS system refers to those older POS technologies that aren't as functional as a contemporary POS system with cloud-based software. Mobile payment apps also turn a smartphone into a mobile card reader.

Small Business 52

Small Business POS Cash Management Point of Sale 52