Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site.

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

7 Shifts

JULY 10, 2020

Consider food costs, labor costs, and cost of marketing your reopening. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs.

Events 351

Events Social Media Seating Kitchen Safety 351

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. There is one caveat: Gen Z consumers equally prefer using a restaurant’s mobile app or website, an option firmly ranked in second place for all other generations.

Loyalty Program 275

Loyalty Program Mobile Ordering Website Management Online Ordering 275

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Earlier this summer, TOP Data examined the re-rise of carhops and the staying power of fast food during a nationwide pandemic.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Restaurant Engine

MARCH 10, 2021

Coupons can bring in repeat customers to your restaurant. As a restaurant owner or manager, you want to drive new customers into your restaurant. One option that hits both of those marketing goals is the restaurant coupon. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty.

Coupons 80

Coupons Email Marketing Social Media Website Management 80

Goliath Consulting

JANUARY 1, 2020

According to Wansink (2006), the digital presentation of food is thought to influence more than 70% of the food eaten by American households 3. A study published in Brain and Cognition by Spence and his colleagues (2016) reported that our brain is wired to link food with visual cues, that is to say, “we eat with our eyes” 4.

Social Media 230

Social Media 2006 2016 Website Management 230

The Rail

AUGUST 28, 2024

Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations. Key Aspects for Maintaining and Enhancing Customer Loyalty Relocating a food and beverage establishment, whether it's a restaurant or a pub, isn't just a change of address but also a key moment that may greatly impact your customers.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. With the integration of both platforms, first-party orders made through Lunchbox will effortlessly feed into Ordermark’s platform to ensure that restaurants can manage both first-party and third-party orders from one location.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. Please refer to the full list below or the GCA’s official website.

Mobile Ordering 311

Mobile Ordering Customer Service Customer Experience Point of Sale 311

Lavu

MAY 30, 2025

Top Benefits of Implementing Order and Pay at the Table in Your Restaurant Order and pay at the table technology benefits customers and restaurant staff and management. Even if they have an assigned server, customers can submit orders for additional drinks or food items at any time. Restaurants can place a QR code on a table.

Ordering 78

Ordering Mobile Ordering Fast Casual Online Ordering 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal. Achievable.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant365

MARCH 3, 2022

Some airport information desks and car rental offices are open to passing on coupons to travelers, so be sure to check with yours. It can be anything from a 20% coupon to simply a free appetizer or dessert. Set up accounts on popular websites such as Google, TripAdvisor, Zagat, and Yelp. Promote yourself online.

Travel 146

Travel Social Media Fast Casual Fine Dining 146

Rocket Fuel

NOVEMBER 19, 2024

Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking. Payroll Portals: Payroll platforms track employee hours, manage schedules and process payments seamlessly. Was a new manager on duty? These systems help optimize efficiency behind the scenes.

Operations 52

Operations BOH Franchise Franchising 52

Cheetah

MAY 1, 2020

In an effort to help San Francisco restaurants stay afloat in this unstable economic reality, Mayor London Breed has recently capped the fees food delivery apps can charge restaurants at 15%. “In What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

7 Shifts

MAY 23, 2024

By analyzing the profitability and popularity of your menu items in depth, you can pinpoint exactly which food and beverages contribute to your restaurant's success and which ones you can eliminate. Customers spend an average of 109 seconds reading a menu, meaning you have less than 2 minutes to showcase your food and beverage offerings.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. Giving customers quality, freshly prepared food timed for their arrival. COVID-19 Foot Traffic at QSRs.

Mobile Ordering 307

Mobile Ordering Online Ordering Point of Sale POS 307

Restaurant365

JANUARY 27, 2022

QR codes make it easy for smartphone users to visit a website, for example, without manually entering letters and numbers into their phones. Your menu then displays on the phone, allowing diners to browse food and drink options from the device without touching a paper menu. Your website. Local weekly coupon books.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Restaurant Engine

MAY 14, 2025

You stand out and above the competition with good food, amazing service , and a solid customer loyalty program. For example, once they spend $200, they get a coupon for 20% off an appetizer. Several platforms offer robust loyalty management systems. Can visitors sign up right on your website? How can you stand out?

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Lavu

APRIL 15, 2020

They assist organizations with distinguishing their recurrent clients and urge them to purchase more by giving them coupons, gift vouchers, and different motivating forces. Get your loyal customers excited about sharing your meals, sending gift cards to friends, and telling the world how great your food is.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113

The Restaurant Group

JULY 25, 2024

Maximizing Your Restaurant’s Potential: A Comprehensive Guide by TRG Restaurant Consulting Managing a restaurant is hard work. In the bustling and dynamic food service industry, you always try to provide a pleasant guest experience while ensuring a positive cash flow after all expenses have been accounted for.

Hiring 78

Hiring Loyalty Program Website Management Cash Management 78

Indoor Media

MARCH 1, 2021

For some, that will mean creating a website or claiming a business in google listings. Ever wonder how a fast food restaurant manages to find every little comment made about its store, or whether your community is talking about your business online?

Social Media 145

Social Media Small Business Advertising Coupons 145

The Restaurant Times

JULY 13, 2020

With this data in hand, they can better manage the restaurant inventory, avoid food wastage, and decide which menu items to promote. The customer information also ensures that restaurants are adequately stocked for busy days and that the menu is optimized with better, more profitable food options. Loyalty programs.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

The Rail

AUGUST 4, 2022

By Roman Shvidun, Contributor Running a small business today is no small feat, and the narrative is no different for business owners in the food scene. You can even throw in some coupons as incentives for both new and existing customers to visit your restaurant. If you offer take-out and delivery, your customers should know.

Email Marketing 130

Email Marketing Marketing Online Ordering Loyalty Program 130

Indoor Media

FEBRUARY 3, 2021

Try to examine the copy (or text you use to name and describe the food) as well as the graphic design of your menu. Including professional food shots and careful culinary photography may be enough to help your restaurant win business from your competitors. Wherever you can, try to update the menu “copy” to read as clearly as possible.

Menu 78

Menu Marketing Coupons Advertising 78

Indoor Media

AUGUST 2, 2017

Those people eating your food? When these customers and social media followers feel connected to you, they’ll want to come back to your restaurant, not just because of the food, but because they feel appreciated. Manage Your Restaurant’s Online Reputation. Restaurant Coupon Marketing to Boost Your Bottom Line. Learn more.

Coupons 78

Coupons Social Media Advertising Customer Service 78

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Truth in advertising is of crucial importance.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Indoor Media

FEBRUARY 7, 2021

Whether that means hiring your niece part-time to keep up with your website, or creating a contract with a social media manager, many business owners have found that it is too much work to run their social media accounts while also tending to the day-to-day operations of their restaurant.

Marketing 78

Marketing Social Media Advertising Coupons 78

Touch Bistro

JULY 15, 2021

For example, Sweetgreen’s “mission is to inspire healthier communities by connecting people to real food.”. Build a Website and Optimize it. By building an active and updated restaurant website , you can reach new customers who are searching for a delicious place to eat. Elevate Your Food Photography.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Sling

NOVEMBER 24, 2021

Check out The Guinness World Records’ websites for help with business-related ideas. But if you’re not involved in the food industry, hire a caterer to provide finger foods and other delicacies during your grand opening. Consider inviting: Food suppliers. 4) Put Your Name On Promotional Products. Interior decorators.

Small Business 148

Small Business Social Media Advertising Events 148

Lavu

FEBRUARY 21, 2020

These are web-based programs that help businesses in managing their loyalty programs. They help businesses identify their repeat customers and encourage them to buy more by giving them coupons, gift cards, and other incentives. This makes retaining customers among the most important priorities for restaurant owners and managers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Restaurant Engine

FEBRUARY 28, 2024

Follow these tips to get your food truck off the ground. Did you know the market size for the food truck industry was more than $2.2 So, if you’re dreaming of starting your own food truck, you’re in the right place. Convenience is key, and your new food truck can leverage this trend. billion in 2023?

Food Truck 52

Food Truck Food License Website Management 52

Gourmet Marketing

SEPTEMBER 23, 2021

After five purchases, they could get a free meal or drink with their food. If you’re going to use food photos, make sure they’re high-quality images. Work with food delivery services. Food delivery services are a fantastic option for your marketing efforts and getting the word out there.

Marketing 61

Marketing 2021 Social Media Website Management 61

Deliverect

DECEMBER 30, 2019

If you have noticed that a certain food is super popular (can we say poké), you can work with that by offering package deals or investing in extra marketing. The under 35s are the biggest food delivery adopters. #2 How about offering some coupons and rewards? This is a multi-restaurant business managed by the platform owner.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

Harbor Touch

APRIL 17, 2018

Using your vehicle to deliver food or for catering, events are eligible for mileage deductions, but you can deduct either the miles you drive for business OR the actual expenses incurred. It can be included in the cost of food or recorded separately. Mileage Deductions. Keep Proper Records. Explore Business Tax Credit. Employee Tips.

Employee Relations 97

Employee Relations Insurance Point of Sale Food Supply 97