Modern Restaurant Management

MARCH 18, 2024

Culinary methods and sources of inspiration for menus and venues were also part of this group’s discussion. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

2024 474

2024 Food Truck Fast Casual Allergens 474

The Rail

OCTOBER 10, 2024

As more consumers become conscious of the environmental impacts of their choices, sustainable products are increasingly popular, particularly in the food and beverage sector. Another emerging trend is the consumer interest in sustainable coffee, notably when going out to eat.

Sustainability 130

Sustainability Dine-in Compost Consumer Goods 130

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

AUGUST 31, 2020

Its influence has created challenges, restructured social settings, and redefined meanings of common words and phrases. As consumers seek clean products without chemicals or human-made modifications to put in their bodies, they are taking more notice of organic ingredients to boost their health and wellness.

Food 596

Food Food Supply Franchise Franchising 596

EATER

NOVEMBER 21, 2024

The Liver King, a carnivorous diet influencer with millions of followers, takes inspiration from our mythical ancestors, who he believes stayed healthy and fit through a diet of unprocessed raw meat. Seed oil criticism is often espoused by influencers and channels who hold other reactionary beliefs. But you really don’t need to.

Advertising 329

Advertising Influencer 2023 2022 329

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. By 2021 we asked the question a little differently and found 22 percent of consumers said they were currently eating out but 16 percent still said they would not until the pandemic ended.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 14, 2022

At first glance, factors influencing where to grab a quick bite to eat may seem different from those behind buying a new pair of shoes. Yet they share a similar objective – influencing and serving customers wherever they are and with whatever they want. Where to Go for What? Now, it’s the same with QSRs. Pixels and Bites.

Retail 474

Retail Customer Experience Online Ordering Point of Sale 474

Modern Restaurant Management

MAY 30, 2025

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

The Rail

FEBRUARY 7, 2025

Behind-the-Scenes Content and Storytelling Modern consumers want transparency and authenticity from their favorite brands, including restaurants. Sharing behind-the-scenes videos of kitchen operations, ingredient sourcing, or staff introductions humanizes your restaurant and creates a deeper connection with the audience.

Serving 130

Serving Marketing Loyalty Program Social Media 130

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious.

Loyalty Program 474

Loyalty Program Mobile Ordering Social Media Online Ordering 474

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

JANUARY 10, 2023

On TikTok, restaurants can still reap the benefits of influencer marketing, with the added bonus of greater odds of appearing in TikTok’s bottomless, always-fresh suggested content on users’ For You pages. Yes, your videos need to be of quality, with aesthetic appeal and good resolution.

Marketing 531

Marketing Social Media Small Business Cash Management 531

Modern Restaurant Management

AUGUST 31, 2023

You can leverage the expertise of a consumer PR agency to help you with this. To start building your relationship with the local media, have a good story to tell in the first place. But it’s not enough for you to have a good story to tell. That will make them feel like a relationship with you as a source is worth it.

Social Media 385

Social Media Email Marketing Influencer Events 385

ChowNow

APRIL 4, 2025

Or a mixed bag of outdated info, unanswered complaints, and a few good reviews buried in the noise? What people say about your restaurant online carries real weight, but the good news is that with a little strategy and a lot of consistency, you can influence the conversation and grow a steady base of glowing good reviews.

Management 195

Management Management Social Media Online Ordering 195

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. In fact, 86 percent of consumers indicated that local restaurants and stores could proactively earn their business, even in the current climate.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Satisfaction is immediate and can be established once consumers are conducting business with you. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . Despite these struggles, Alignable also learned in its poll that the No.

2021 447

2021 Retail Online Ordering Loyalty Program 447

7 Shifts

OCTOBER 22, 2024

72% of American consumers prefer to do business with companies that share their values both in the retail and restaurant industries. The good news is there are plenty of ways to engage in local marketing, both online and offline. Look for influencers who already talk about local dining or restaurants.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

7 Shifts

OCTOBER 22, 2019

Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. Instagram is influencing menu offerings, restaurant design, and marketing strategies. Source: [link] No wonder Instagram has the impact it does. Testimonials work.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Invest in technology and help where you do not have expertise.”

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

APRIL 3, 2020

Utilities At first glance, utilities might not seem like something you can control, but you have a lot of options to influence the amount you pay on restaurant utilities. However, it is often overlooked by restaurateurs as a source of optimization. Good luck! But I’m a restaurateur and an entrepreneur I can hear you cry!

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

DECEMBER 21, 2022

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

EATER

OCTOBER 5, 2020

But on a tour of Xochimilco, a tapestry of canals and artificial islands that was once a major source of local produce for Mexico City, Paco, my tour guide, took me to his favorite barbacoa stall, where we were greeted with three juicy tacos and a bowl of lamb broth to wash it all down. One of the best things about Chipotle is our reach.

Fast Casual 360

Fast Casual Casual Food Order 2018 360

Perfect Daily Grind

JUNE 5, 2025

Cup scores can also vary between actors across the supply chain, most noticeably between majority-consuming and majority-producing countries, highlighting broader issues of a lack of transparency and inherent bias. You may also like our article on whether cup scores mean anything to consumers. Consumers are misled.

Pricing 83

Pricing Supplies Consumer Goods Influencer 83

ChowNow

APRIL 8, 2021

Consumers are constantly inundated with photos, so it’s important that yours stand out from the crowd. And if you can’t shoot in daylight, aim for one overhead light source so as not to wash out your food. Don’t underestimate the power of imagery to point customers in the right direction or influence their next meal!

Equipment 370

Equipment Menu Social Media Email Marketing 370

Modern Restaurant Management

MAY 1, 2020

Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Restaurant Industry Consumer Perspectives. How consumers make dining decisions has changed substantially. Trust in restaurants remains high.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

JUNE 28, 2024

” ACSI results again show consumer preferences for steaks as LongHorn Steakhouse and Texas Roadhouse both climb four percent to 85, tying for the top spot among full-service restaurants (and restaurants overall). Food Delivery Ordering Habits HungerRush released results for a national consumer survey on food delivery ordering habits.

2024 294

2024 Mobile Ordering White Paper Food Order 294

The Rail

APRIL 2, 2025

Thoughtful layouts, creative textures, and vivid materials combine to enthrall guests and revitalize the restaurant's character for long-lasting good influence. While offering a distinctive visual appeal, eco-friendly options such as recycled composites, reused wood, and sustainably sourced stone help the environment.

Customer Experience 130

Customer Experience Sustainability Recycling Design 130

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption?

Consumer Goods 183

Consumer Goods Sustainability Email Marketing Café 183

EATER

DECEMBER 21, 2023

Lille Allen | Eater The unlikely “it” bean of 2023 has had a meteoric rise, thanks largely to vegan and vegetarian influencers who are embracing it as a main character, not a forgettable side dish About six months ago, I started noticing food influencers on TikTok going gaga over butter beans. What the heck was going on?

Influencer 326

Influencer 2023 Social Media Consumer Goods 326

Future Food

NOVEMBER 27, 2024

Despite the challenges posed by rising living costs and shifting consumer spending patterns, the food and hospitality sector continues to adapt to meet the needs and wants of consumers in Australia. From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands.

Hospitality 78

Hospitality 2025 Food Back of House 78

EATER

MARCH 1, 2021

Kombucha may have been the gateway, but other traditional ferments, such as kimchi, miso, tempe, and tibicos, are increasingly popular with white producers and consumers. BIPOC fermenters are hardly immune to the pressure to appeal to white consumers.

Food 345

Food Social Media Workshop Point of Sale 345

Bingage

APRIL 15, 2023

Bringing Influencers marketing for your Ecommerce business on board this traditional word-of-mouth marketing by tapping into a pre-build audience. Whatever route you choose, Whatever channel you choose, you’ll find influencers everywhere, as Influencer marketing is getting bigger and bigger every day.

Influencer 98

Influencer Social Media Marketing Email Marketing 98

Perfect Daily Grind

SEPTEMBER 12, 2022

With colonial rule came the influence (albeit often forcibly at that time) of European cultures on native Caribbean people. And while colonial rule has thankfully come to an end in the region, many of these long-lasting European influences are present to this day. It’s inefficient and time consuming,” Eduardo says.

Tourism 187

Tourism Influencer Small Business Sourcing 187