Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Restaurants vs. delivery services. Supporting local.

2020 493

2020 Loyalty Program Mobile Ordering Food Safety 493

Restaurant Business

JUNE 11, 2025

The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. A rendering of Perkins Griddle & Go fast-casual concept.  Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers. 

Fast Casual 130

Fast Casual Front of House Back of House Leadership 130

Modern Restaurant Management

DECEMBER 21, 2022

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

JULY 12, 2023

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. 57 percent of consumers aren’t confident that a busy store will take their order correctly. 57 percent of consumers aren’t confident that a busy store will take their order correctly.

Customer Experience 418

Customer Experience Food Order Consumer Goods Online Ordering 418

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. The concern caused by COVID-19 is highlighted, as 61 percent of consumers chose not to go out at all, 27 percent remain unaffected and 12 percent chose to go to a different venue.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Invest in technology and help where you do not have expertise.”

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 16, 2020

A recent survey of QSR and fast casual customers found that 51 percent of consumers would order from a restaurant more often if delivery was offered, indicating that it’s crucial for operators to jump on the delivery bandwagon or risk losing sales. Compliance Is Key.

2019 357

2019 2020 Employee Relations 2030 357

Modern Restaurant Management

SEPTEMBER 27, 2024

To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. This might include offering competitive compensation packages, enhancing workplace culture, and leveraging technology that allows for more efficient hiring processes. percent year-over-year, compared to 0.4

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S. and Del Taco.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

MARCH 3, 2023

The report is an authoritative look at the industry and its opportunities based on a range of national surveys of restaurant owners, operators, chefs, and consumers. Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Consumers at-large prefer independent restaurants to chains, so diversifying the types of restaurants under your management can give diners more of what they love.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

DECEMBER 21, 2020

Yet at the same time, every marketer blasted out email updates “we’re in this together” filling consumer’s inboxes, rendering email virtually ineffective and driving down open rates from the pre-pandemic abysmal 20 percent. We live in a digital age, where consumers want to do everything online.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. Are they an island, or do they have good connections? Investors want to see that you have good people around you.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

AUGUST 2, 2024

Step 2: Look for a trustworthy restaurant accountant Even if you already know the restaurant bookkeeping and accounting process well, we suggest hiring a professional accountant to help ensure your business complies with local tax, payroll, federal, and state laws. This can be either in the form of a whole number or a percentage.

Point of Sale 397

Point of Sale Inventory Cash Management Seasonal Menu 397

7 Shifts

SEPTEMBER 10, 2021

The good news? Tim Berry refers to this as your market-defining story and explains: “A really good market-defining story explains the need, or the want, or—if you like jargon—the so-called “why to buy.” Now, write down what good you do for your customers. Here's how. Table of Contents. Understand What You’re Creating (And Why).

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

EATER

NOVEMBER 9, 2020

“At the end of the day, especially with certain cuisines, if you don’t come from a lauded Michelin pedigree, food journalists and the general community — because San Francisco has shifted and morphed into this elitist consumer market — just want to follow brand recognition versus thinking on their own what they think is good food or not.”.

2030 361

2030 Consumer Goods Online Ordering Delivery 361

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally.

Fast Casual 282

Fast Casual Employee Relations Customer Service Online Ordering 282

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.”

2019 322

2019 Compost Mobile Ordering Point of Sale 322

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Our customers, suppliers, brokers, and ultimately our consumers who brought us to their dinner tables for decades. This was not a one-person job and it never could be.”

Food 324

Food Food Supply Small Business Fast Casual 324

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. ” The company also hired Kelly Hopper as its new chief financial officer. “Fazoli’s is at the forefront of the fast-casual Italian category,” Milliken said.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Modern Restaurant Management

MARCH 11, 2020

” Andrew Jhawar, Senior Partner of Apollo and Head of the Consumer & Retail industry group, added, “We are pleased that Smart Foodservice will be able to thrive with a strong complementary partner in US Foods. Together, our food and approach deliver a high-quality, high energy, differentiated experience to the modern consumer.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment.

Franchising 340

Franchising Franchise 2020 Leadership 340

Modern Restaurant Management

MARCH 24, 2020

The transaction marks the addition of the first fast-casual concept to Yum! “The Habit Burger Grill is a sweet spot within fast-casual because of its delicious California-inspired menu with premium ingredients at a QSR-like value, strong unit economics and tremendous untapped growth potential in the U.S.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

EATER

MAY 16, 2023

I hire people based on their work experience and personality and I don’t care where they went to college. And the wine industry is just not talking to younger consumers and they’re not engaging with people in an inclusive way. I am so lucky to work with an amazing group of people who are just really good at what they do.

Sustainability 254

Sustainability Back of House Front of House Agriculture 254

Modern Restaurant Management

NOVEMBER 19, 2019

Lake Shore: Inspired by icy paletas, this cocktail offers a taste of Chicago summer that’s good all year round, with Teavana® Zen Clouds Oolong, El Tesoro Añejo Tequila, Mango Yogurt Syrup, Mango Popsicle, Lime Juice, Lime Zest, and Sea Salt Tincture. Local Collaborations. ” Toast Capital Launches.

Delivery 322

Delivery Customer Experience Reservations Retail 322

7 Shifts

JULY 20, 2024

Gives your establishment a human touch 86% of consumers admitted that authenticity is a deciding factor when choosing brands to support. For example, casual dining restaurants might post 3-4 times a week, while fine dining establishments might post 1-2 times a week. Include columns for the date, content type, platform, and any notes.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. “Delivery is a rapidly growing channel in our industry right now, and we believe it will continue to be a preference for guests post-pandemic.” Pieology in China.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

MAY 12, 2020

"It's incredible and heartwarming to see this grassroots effort become such a unifying initiative, with so many individuals and restaurants coming together for the good of the entire industry. . "When we originally kicked off the campaign, we had no idea that it would resonate on such a global scale," said Helen Patrikis. "It's

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

NOVEMBER 1, 2019

" Macaluso hired Cypress to insure a consistent and disciplined approach to the process. “Coolgreens is exactly what consumers are looking for – a comfortable place that is focused on fueling healthy lifestyles. “With our experience in the franchise industry, we know how to spot a good thing,” said Kaleb.

Franchising 216

Franchising Franchise Fast Casual Point of Sale 216

Modern Restaurant Management

NOVEMBER 5, 2019

Hottovy, consumer equity strategist at Morningstar., "Easterbrook, who left McDonald's "following the Board's determination that he violated company policy and demonstrated poor judgment involving a recent consensual relationship with an employee", had been instrumental in the company's turnaround efforts since 2015. . "When

Waste 253

Waste Food Leadership Customer Service 253

Bingage

JANUARY 14, 2020

They hire well educated, professional staff, waiters and members. Fast Food Restaurants. They are traditionally what consumers call fast food. Fast food is prepared and served quickly and inexpensively. Fast Casual Restaurants. Fast Casual Vs. Fast Food Restaurants. Casual Dining.

Fast Casual 72

Fast Casual Fine Dining Food Truck Casual 72

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). Restaurant Inventory Management. Restaurant Repairs & Maintenance Software.

Management 120

Management Management Mobile Ordering Point of Sale 120

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. Conversely, if your restaurant is more casual, diners may be more willing to go completely red, white, and blue for the day. Consider Live Entertainment.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111