Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Yelp Economic Average. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

7 Shifts

MAY 11, 2020

Employees must report any symptoms and recent travel to their managers before a shift. If an employee is at risk of COVID-19—either by experiencing symptoms or having recently traveled internationally—employers must instruct the employee to stay home. Your restaurant reopening will only be as successful as your marketing!

BOH 368

BOH Food Safety FOH Equipment 368

EATER

NOVEMBER 22, 2023

Emmanuel Dunand/AFP/Getty Images A completely serious investigation of the most popular pose on restaurant websites, TV cooking shows, and photo ops Jamie Oliver does it. But the stance also communicates something less savory to the viewer. Tiffany Leigh is a BIPOC freelance journalist with degrees in communications and business.

Magazine 354

Magazine 2007 Travel Website Management 354

Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

OCTOBER 16, 2020

It provides the whole organization a really effective way to manage purchasing and price updates on a daily basis” Biggest Fall Food and Drink Trends. SHEIN made notable gains in our survey as a preferred apparel brand & website. grab-and-go) is needed. ” Taking Stock with Teens.

2020 553

2020 2030 Hotels Food Safety 553

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

AUGUST 18, 2021

Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Claiming your business on these different search, review, and travel sites is also wise.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

EATER

AUGUST 12, 2021

Erratic weather conditions and complications from the pandemic have challenged Pakistani mango exports, but the industry persists: A viral photo this May showed a plane flying to Kuwait with no human passengers due to travel restrictions; mangoes filled the seats and luggage bins. Pakistani mangoes began arriving in the U.S.

2010 364

2010 Agriculture Food Truck Email Marketing 364

Modern Restaurant Management

SEPTEMBER 15, 2021

51 percent of those 18-34 would choose one restaurant over another if they can order online through a website or app to pick up at a restaurant. The momentum of travel however implies that we could see the current 2021 velocity figure start to hit 2019 levels in the next few weeks. Sales velocity is now -2 percent vs August 28, 2021.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Teriyaki Madness is expanding ts franchise opportunity to even more entrepreneurs through the launch of its new affiliate restaurant management company, Restaurant Sherpas.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

ChowNow

DECEMBER 16, 2020

Depending on the type of cuisine you serve, some of your dishes may not travel well. Your packaging plays a big role in how well your food will travel. Keep your staff on-track by managing your restaurant delivery business’s zones and times. Gather your guests’ email addresses, so you can continually communicate with them.

Delivery 195

Delivery Email Marketing Mobile Ordering Online Ordering 195

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. Personalized communications aren’t creepy, they’re expected. 2022 Wedding Trends.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Other leisure-related categories affected the most included travel, cruises, lodging and airlines. COVID-19 Consumer Dining Trends.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

EATER

JULY 27, 2023

For now, it’s in a limited soft-open period that offers tickets (not reservations) through an email list, via the website. That month, without a hard opening date announced, people began traveling to Lakewood, Colorado, just in case maybe when they got there, Casa Bonita would be open. (It Relatedly: Casa Bonita is back , sort of.

Point of Sale 246

Point of Sale Seasonal Menu Website Management Events 246

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. Then really shout about it with creative content across your website, social and emails.

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

Paper Chase Accountancy

JULY 10, 2025

In today’s dynamic hospitality landscape, characterized by fluctuating demand, intense competition, and escalating operational costs, revenue management for the hospitality industry isn’t just an advantage; it’s a necessity. Key Takeaways Learn proven revenue management strategies for the hospitality industry.

Hospitality 52

Hospitality Management Management Tourism 52

Modern Restaurant Management

SEPTEMBER 10, 2021

Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. ” The new owners/operators will travel to Dallas to attend Dickey’s training program – Barbecue University.

Franchise 471

Franchise Franchising Food Fast Casual 471

Future Food

MAY 20, 2020

Some operators, such as Genki Sushi at KLCC Centre (Insert Picture) in Kuala Lumpur were already on this “train,” with orders taken via the restaurant website and orders delivered by train. Customer Communication As we move from the lockdown, communication will become a significant factor of our customer service protocol.

Hospitality 113

Hospitality Food Customer Service Food Order 113

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. Next, you should invest in reliable technology, such as a user-friendly website or mobile app, to streamline the ordering process for customers. This gives you control over the delivery process.

Delivery 167

Delivery Food Online Ordering Mobile Ordering 167

Modern Restaurant Management

NOVEMBER 19, 2019

These talented chefs go above and beyond each day, creating and serving amazing meals to millions of sports fans, students, employees, hospital patients and travelers,” said John Zillmer, Aramark’s Chief Executive Officer. . “We could not be more excited for the National Finals of the Aramark Culinary Excellence Competition.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Future Food

JANUARY 30, 2020

Attica Restaurant (Image via Institute of Managers and Leaders). Reducing opening hours – while this reduces variable costs, it spreads fixed costs (rent, security, website, etc.) iPad Kiosk at Philadelphia Airport (Image via Travel Weekly). Apps enabling easy staff organisation and communication (Image via Tech Crunch).

Technology 107

Technology Front of House Customer Service Back of House 107

Sling

NOVEMBER 24, 2021

Check out The Guinness World Records’ websites for help with business-related ideas. Here’s how they work: Participants travel to a checkpoint. They travel to the next checkpoint. When it comes to organizing, managing , and optimizing your schedule — and your workforce — there’s no better suite of tools than Sling.

Small Business 148

Small Business Social Media Advertising Events 148

Sling

AUGUST 30, 2021

In this article, the workforce management experts at Sling discuss strategies and tips that managers can use to build an HM program from scratch or improve the one they’ve got. Communicate these changes to your clients and customers before they arrive for the smoothest customer experience possible. What Is Hospitality Marketing?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Sling

MAY 14, 2022

Employee value proposition defined Elements of an effective employee value proposition Tips for creating a compelling employee value proposition Build value with strong team management. It’s the atmosphere and dynamic that employees experience with their coworkers, supervisors, and managers. Build value with strong team management.

Management 78

Management Management Employee Relations Insurance 78

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Web Diner

AUGUST 19, 2020

If you wouldn’t let someone else pick the colors, furniture, and decor of your restaurant, why would you use a DIY Restaurant Website Builder? Picking your website’s look should be as relevant to you as choosing the decor, the furniture, or the kitchen equipment. Sometimes, it’s impossible to be able to invest that much on a website.

Waste 69

Waste Website Management Social Media Demo 69

Deliverect

NOVEMBER 9, 2020

In said terms of use, Glovo explains that the fees it charges for each delivery consist of a percentage of the price, variable and dependent on the distance to travel and the time spent doing so. The top box allows you to receive communications with commercial offers and promotions from Glovo. Communication. POS integration.

Mobile Ordering 78

Mobile Ordering Customer Service Delivery Point of Sale 78

Deliverect

NOVEMBER 9, 2020

In said terms of use, Glovo explains that the fees it charges for each delivery consist of a percentage of the price, variable and dependent on the distance to travel and the time spent doing so. The top box allows you to receive communications with commercial offers and promotions from Glovo. Communication. POS integration.

Mobile Ordering 78

Mobile Ordering Customer Service Delivery Point of Sale 78

Black Box Intelligence

AUGUST 31, 2021

TripAdvisor touts more than 700 million restaurant reviews to help travelers find the best local eateries. There are some things you can do to manage and meet customer expectations – even in these tough times. Over-communicate to customers and employees to prevent surprises (such as price hikes) and misunderstandings.

Social Media 98

Social Media Customer Service Online Ordering Customer Experience 98

Gourmet Marketing

SEPTEMBER 23, 2021

Look at your most popular menu items and use them on social media, website and on posters to show off the meals that people love. Highlight popular food items on the website. You may need to establish some kind of analytics system to keep track of this, but any modern restaurant management software should help you with this.

Marketing 77

Marketing 2021 Social Media Website Management 77

Sling

NOVEMBER 3, 2022

With this method, your business would, for example, charge one price for products sold in-store, another price for products sold through your website, and a third price for products sold through social media. Manage your pricing and your business. 4) Keystone pricing. 8) Premium pricing. The Sling app can help.

Retail 78

Retail Pricing Point of Sale Customer Service 78

Open for Business

JANUARY 28, 2024

They have an idea of how to market themselves, how to communicate to their customers, and what their core value is that they’re delivering. Those vendors need half an hour of travel time–that’s 9:30 am. Estimated Cost: Differs by area, but about $18 per hour for line staff and $18-20 per hour for managers 8. You’re at 8:45 am.

Food Truck 78

Food Truck Food Social Media Mobile Ordering 78

Embrace the Suck

JUNE 13, 2022

He also started the first online wine resource website called Go Wine and it's gowine.com. Some of them manage hotels and any number of things. And they're being prohibited from traveling or purchasing. I have guests from the first days of my opening that I still communicate with. Some of them are wine makers.

Retail 221

Retail Social Media Take-out Events 221

SpotOn

FEBRUARY 26, 2024

  A retail employee needs good interpersonal communication skills, empathy, confidence, and warmth, and an ability to weather rejection and bounce back so that the next client gets the best out of your retail operation, regardless of prior events. Managing remote businesses adds an additional layer of complexity to retail recruitment.

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Web Diner

AUGUST 19, 2020

If you wouldn’t let someone else pick the colors, furniture, and decor of your restaurant, why would you use a DIY Restaurant Website Builder? Picking your website’s look should be as relevant to you as choosing the decor, the furniture, or the kitchen equipment. Sometimes, it’s impossible to be able to invest that much on a website.

Waste 36

Waste Website Management Social Media Demo 36

Modern Restaurant Management

JULY 7, 2020

Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.” In conjunction with the investment, PSG Managing Director Adam Marcus will join SevenRooms’ Board of Directors. Adam Marcus, Managing Director at PSG.?

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481