7 Shifts

MARCH 23, 2022

Since then, the brand has grown to 16 locations across Michigan, continuing to serve those beloved All-American classics. But after an expensive and drawn-out onboarding process—they found themselves facing the same issues with another bill to pay. And the team was able to roll out 7shifts quickly. The restaurant industry has.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

7 Shifts

FEBRUARY 16, 2022

So you call up your downtown manager—and they have staff sitting around with no customers to serve them. But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. Inconsistent Communication Channels. Lack of Reporting.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Social Hospitality

JANUARY 5, 2022

For most restaurants, the focus remains on delivery and pickup to serve customers. For example, queries for app development in Ireland was high because many restaurants and essential service providers wanted to build mobile apps to take on delivery business opportunities. Take these Key Steps to Enhance Delivery and Pickup.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Customer Experience 459

7 Shifts

JUNE 3, 2022

For the average restaurant, that means serving four more customers a day. A tip pool eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. Here are a few ways to ensure you're scheduling with empathy: Get the schedule out in advance.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

7 Shifts

JUNE 29, 2022

They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. Consider reaching out to counsel or looking up your area's franchise relationship law requirements to see which ones apply to your business. Menu Consistency.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Culinary Cues

SEPTEMBER 14, 2023

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints. You see a little out of sorts, what can I do to help?”

Employee Relations 386

Employee Relations Training Fine Dining Take-out 386

7 Shifts

AUGUST 2, 2022

Don't have time to check out their full chat? And quickly calling out bad ones. “.Every So taking care of our soil comes down to feeding the nutrients we want in the soil and making sure to take out all the things that are toxic to that soil,” says Meyer. Core values communicate culture. The key to success?

Leadership 370

Leadership Webinar Hiring Training 370

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. I was fresh out of university. Beechwood Doughnuts, like many small restaurants, started out by scheduling with pen and paper.

Operations 370

Operations Book Communication Small Business 370

7 Shifts

SEPTEMBER 1, 2022

The most common reason for an item to be 86'd is simply when the ingredients for a menu item run out. Whatever the reason for an item needing to be 86'ed, this restaurant term works really well as a quick way to communicate the need to take an item off the menu. How is eighty-six used? Where did the term come from?

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. If your restaurant is a number one hit in your area, it may serve you well to open up the exact same concept elsewhere. Replicating an Existing Concept.

Management 370

Management Management Document Hiring 370

7 Shifts

MARCH 28, 2023

They want flexible scheduling, improved communication, ways to give feedback, and fast and transparent tip payments. Take bartaco for example, where the path for career growth is laid out in the hiring process —and dishwashers can make $47,000 a year. And restaurant workers have spoken.

Hiring 370

Hiring Hospitality Management Management 370

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Providing a restaurant staff training manual to new staff also suggests you take their role—and career development—seriously.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Culinary Cues

DECEMBER 5, 2023

In other words – patience and persistence – it takes time to build the skills and knowledge necessary to get to your destination. In all cases I would encourage you to take a step back, breathe deep, put down your knife, and check your enthusiasm for right now. This is where real cooking CAN take place.

Kitchen Safety 370

Kitchen Safety Food Safety Back of House Front of House 370

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Trend Two: Increasing the Importance of User-Generated Content (UGC) UGC serves as social proof and is more effective than direct advertising. This serves as a demo version of a guest’s visit.

2024 204

2024 Social Media Customer Experience Events 204

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I Encourage talk about food while on the job, take the time as a chef or manager to make “FOOD FACT” teaching moments throughout the day.

Technology 351

Technology Front of House Social Media Back of House 351

Culinary Cues

MARCH 15, 2021

LACK OF COMMUNICATION WITH THE BUSINESSES THEY SERVE. Until students realize that the one kitchen Robot Coupe must be shared by the entire crew – they will never learn how to communicate and work as a team. A recipe that takes two pages of dialogue to explain how to braise a veal shank does not make a cook a master of braising.

Education 542

Education Food Supply Training Communication 542

7 Shifts

JUNE 16, 2022

In turn, franchisors can take these action items to corporate to advocate for change or assistance. A franchise advisory council is a group of operators selected by their shared franchisor formed in the interest of open communication and shared business growth. Communicate Expectations or an Agenda. Sales records.

Franchise 370

Franchise Franchising Communication Front of House 370

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Give them an overview of what they will learn and do during onboarding, and how long the process will take. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

NOVEMBER 20, 2020

Those schools that self-evaluate and communicate effectively with the industry they serve will always be needed. Schools cannot continue to exist in their own bubble – creating content that fails to align with the industry they serve. The question is – are they willing to change? Neither can exist in a vacuum.

Social Media 499

Social Media Education Email Marketing Healthcare 499

Modern Restaurant Management

SEPTEMBER 13, 2023

They often have to rely on historical data to forecast customer demand, and typically can’t take into account the impact of weather and other local events on demand. They can also take into account a person’s role in the restaurant to ensure the appropriate people are scheduled to work during peak times.

Management 203

Management Management Customer Experience Communication 203

7 Shifts

NOVEMBER 23, 2023

With a bit of legwork, you can smoothly change providers to one that serves your restaurant better—without you and your staff losing your cool. Now it’s time to research new providers, taking into account your learnings. Review current contract terms Take a look at your existing contract for cancellation clauses and fees.

Download 221

Download Employee Relations Demo Customer Service 221

Modern Restaurant Management

APRIL 4, 2024

The book's highlighted advice includes: Pick The Battles to Win – Ganzler helps companies gather, organize, and evaluate myriad issues they could take on. To learn more about restaurant sustainability, Modern Restaurant Management (MRM) magazine reached out to Ganzler. Why did you want to write this book and why now?

Sustainability 186

Sustainability Book Waste Food Supply 186

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. That’s where 7shifts’ Task Management and Team Communication tools come in. I hit accept or decline, and that's it. It's wonderful.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Culinary Cues

NOVEMBER 25, 2023

There are ample opportunities to cut corners for the sake of the bottom line, there are loads of ways to take advantage of your employees, there is always a temptation to overcharge to control food cost, and avoiding change because it is disruptive is always whispering in your ear. This is one of the reasons why they choose to dine out.

Seasonal Menu 357

Seasonal Menu Food Supply Training Presentation 357

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Additionally, restaurant employee evaluation forms serve as written records of staff performance. If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season.

Point of Sale 370

Point of Sale Download Communication Reference 370

Modern Restaurant Management

OCTOBER 14, 2022

Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. Communicate Clearly. For this to happen, there needs to clear, consistent communication between various parties.

Allergens 186

Allergens Kitchen Safety Front of House Food Safety 186

Culinary Cues

APRIL 26, 2020

Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on. There is so much to think about, so many decisions to make, and so much angst about what the future holds.

Guest Recovery 312

Guest Recovery Kitchen Safety Customer Service Food Safety 312

7 Shifts

SEPTEMBER 19, 2022

The restaurants that prioritize employee retention above all will come out on top. Establish Clear Lines of Communication. For the restaurant-dense metropolitan areas, the Twin Cities and Boston came out on top. Communication breaks down. Unclear communication leads to frustration and a less-than-stellar work experience.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Culinary Cues

JANUARY 11, 2022

Before you turn and run away or write me off as unaware of how you have the perfect formula for success, just hear me out. Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers.

Customer Experience 371

Customer Experience Café Training Hospitality 371

Modern Restaurant Management

MARCH 6, 2023

As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat. When these procedures are regularly followed, QSRs have the ability to automate additional operational processes, improving employee productivity and ultimately better serving customers.

Audits 175

Audits Kitchen Safety Mobile Ordering Customer Experience 175

7 Shifts

DECEMBER 13, 2021

The pandemic has made me appreciate (even more) how special dining and going out with your loved ones can be. I have genuinely enjoyed returning to my serving job because people are so thankful to be back out having fun.”. Given that many restaurant employees are around the same age, too, helps foster a sense of community.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. I was against it philosophically, but when I talked to staff, they were all for it if it allowed them to take a few more dollars home. Of course, if your business is in its infancy, it might take some time to grasp that.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

OCTOBER 12, 2022

Find the full guide to restaurant tip outs here. Tip Out Methods and Systems. Possibility of an uneven tip out and wage gaps. Takes away a considerable portion of server's share requiring higher hourly wages. Percentage-based tips outs. Does not take into account slower shifts or individual performances.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

OCTOBER 2, 2019

But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. We reached out to a restaurant manager in an internationally-known restaurant to get her advice on managing a restaurant staff, and provided a few insights of our own.

Management 285

Management Management Communication Back of House 285

Culinary Cues

DECEMBER 30, 2019

Some have their feet planted firmly on the ground with a system that is time tested and solid, while others tend to drift in and out of consciousness. Unless that chef is a partner there is a high probability that he or she will leave at some point and take the restaurants positive reputation along for the ride.

Cash Management 268

Cash Management Point of Sale Leadership Website Management 268

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. If the family were defined as a team, it would be the kitchen that served as the locker room and the playing field. Some may be just starting out while others are seasoned veterans.

Front of House 322

Front of House Back of House Employee Relations Small Business 322