Modern Restaurant Management

APRIL 8, 2024

Food Safety Food safety is paramount to any business that involves food and as a result the resources to train and develop food safety at all levels is well-established. However, the same abbreviated timeline is present for kitchens and delivery times, stock rotation, and refrigeration all must be considered.

Food 187

Food 2002 Food Safety Kitchen Safety 187

Culinary Cues

FEBRUARY 8, 2020

It is easy to blame money, non-traditional work hours, unrealistic training in culinary schools, and the younger generation as a whole – but even if we (the industry as a whole) were able to snap our fingers and fix these issues, it is likely that team building and retention would still be challenging. TEACH AND TRAIN. Richard Branson.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Culinary Cues

DECEMBER 30, 2019

Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET. Engage them and they will become your ambassadors.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Modern Restaurant Management

FEBRUARY 22, 2024

It will harness their first-hand experience to make clear that climate change is not only an environmental crisis; it's a clear and present danger to a thriving independent restaurant industry. It will also provide toolkits and communication assets to assist in educating federal policymakers.

Food Supply 110

Food Supply Leadership Social Media Education 110

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. Each property is unique – thus the job of chef is also unique.

Beverage 487

Beverage Events Food Order Website Management 487

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

JULY 20, 2021

As an example, A chef’s ANGER or SADNESS may be a result of anxiety, confusion, or awkwardness that are ever-present in a chef’s life. Anger over a realization that a kitchen did not meet expectations can often be associated with a realization that the chef failed to properly train or communicate. PLAN BETTER – TRAIN HARDER.

Training 474

Training Leadership Café Waste 474

Culinary Cues

MAY 19, 2022

Duke, Tom, and Sabrina returned the communication: “Yes chef”. Salads, cold apps, and desserts were beautifully presented and ALWAYS ready when the server needed them. He had the talent and all the leadership qualities of a great chef. PLAN BETTER – TRAIN HARDER. Order/fire: 4 shrimp apps, 2 calamari.” “Yes

Seating 374

Seating Dine-in Seasonal Menu Leadership 374

Culinary Cues

JANUARY 12, 2021

From purchasing to plating there was a commitment to communication and doing your job well. One was set for the department chefs to evaluate before service, making any last minute adjustments to the flavor profile and presentation; and the other would grace the show table in the dining room. PLAN BETTER – TRAIN HARDER.

Seasonal Menu 470

Seasonal Menu 2005 Hotels Customer Service 470

Modern Restaurant Management

JUNE 25, 2020

Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees. Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Promote Employee Reconditioning. Foster Good Hygiene.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

Gecko Hospitality

MARCH 10, 2023

While some advantages in leadership ability may come naturally to certain individuals, many of the most crucial skills and talents are developed through education and experience. In an ever shifting landscape, successful leadership is key to finding answers among uncertainty. If all goes well, the employee succeeds.

Hospitality 94

Hospitality Leadership Coaching Seminar 94

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Are there opportunities for further training, or to attend workshops and events? What training and induction processes are in place for new staff? What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Smart Systems Pro

APRIL 8, 2019

A pre-shift meeting can improve communication and profits in your restaurant? High school is great training ground for learning all about reputation management when we have to go around educating everyone about what is and isn’t true about us, repairing relationships that fall victim to false information and misunderstandings.

Communication 74

Communication License Education Certification 74

Restaurant365

AUGUST 12, 2021

How do you get your store-level managers and other leadership to use the convert data into actionable insights? Just like almost any new initiative, creating a data-driven culture depends on leadership making it a priority. To create and maintain a data-driven culture, your leadership team needs to be heavily involved.

Leadership 78

Leadership Inventory Hiring Point of Sale 78

Culinary Cues

JUNE 11, 2021

When we allow the stress and frustration of the moment to erode the filter of the heart and release a word, a phrase, or a story before it has been through the process of impact analysis – then we relinquish our leadership to the sting of negative emotion. PLAN BETTER – TRAIN HARDER. Are the spoils worth the cost of the hunt?”.

Coaching 441

Coaching Leadership Café Pricing 441

Qu

APRIL 24, 2023

They talk about being “omni-present” for guests, testing emerging technologies (like AI and voice), taking risks, failing forward fast, listening to internal stakeholders and franchisees, and the importance of aligning tech platforms with their brand’s culture and value. Turns out, they’re saying a lot of the same stuff.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Sling

MARCH 25, 2021

Whether you choose team-building games , leadership activities , ice-breaker games , or engagement activities , practicing teamwork in a fun and productive way will bring your team together and promote cohesion among its members. It’s your job to communicate the necessary objectives, then get out of the way and let them do their jobs.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Sling

JANUARY 19, 2020

At its core, employee engagement is the ability of your team members to be present in the moment, focused on the task at hand, and energized about achieving good results. Give new employees the training they need. Nothing will lower engagement and morale faster than being tossed into the workflow without proper training.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Modern Restaurant Management

JULY 30, 2020

But once leadership understands the local or regional requirements pertaining to each location, the next step is to decide how their organization will respond. This transition is going to be difficult for smaller restaurants or chains located in only one state.

Guest Recovery 188

Guest Recovery Food Safety Fine Dining Management 188

Sling

SEPTEMBER 30, 2019

3) Interpersonal Communication. It doesn’t matter if you manage a restaurant , a coffee shop , or a call center , you and everyone else who works there can all stand to improve interpersonal communication. Effective listening — not just hearing — is essential for communication and the success of your business. 7) Listening.

Leadership 121

Leadership Communication Customer Service Management 121

Smart Systems Pro

APRIL 8, 2019

A pre-shift meeting can improve communication and profits in your restaurant? High school is great training ground for learning all about reputation management when we have to go around educating everyone about what is and isn’t true about us, repairing relationships that fall victim to false information and misunderstandings.

Communication 44

Communication License Education Certification 44

Modern Restaurant Management

JULY 30, 2020

But once leadership understands the local or regional requirements pertaining to each location, the next step is to decide how their organization will respond. This transition is going to be difficult for smaller restaurants or chains located in only one state.

Guest Recovery 162

Guest Recovery Food Safety Fine Dining Management 162

Restaurant365

MARCH 15, 2022

A process-driven referral bonus communicates, “We value our employees. If you turn the program on and off depending on your need, you’re communicating to your employees that you can’t fill this job and need any help you can get. Train your managers to hire the right employees. Communicate what the benefit entails.

Hiring 78

Hiring Cash Management Insurance Communication 78

Perfect Daily Grind

NOVEMBER 4, 2022

Coffee Technician’s Guild announces candidates for its 2022 Leadership Council. ech, Community Coordinator Lukáš Podbehly, and Marketing & Communications Coordinator Petr Holata. Westrock Coffee Company appoints two industry veterans to senior leadership team. Minus will officially launch its cold brew in 2023.

2023 126

2023 Hospitality 2022 Food Supply 126

Sling

JANUARY 19, 2020

At its core, employee engagement is the ability of your team members to be present in the moment, focused on the task at hand, and energized about achieving good results. Give New Employees The Training They Need. Nothing will lower engagement and morale faster than being tossed into the workflow without proper training.

Employee Relations 78

Employee Relations Leadership Hiring Training 78

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. How long is the training program? ( Accountability. Human Resources (HR) Departments.

Coaching 97

Coaching Employee Relations Hiring Document 97

The Restaurant Times

FEBRUARY 18, 2022

Determining how food should be presented and ensuring proper food portion, arrangement and garnishing . Training staff to prepare and cook all the menu items. Excellent communication skills : Your night shift chefs also need to address guests and co-workers politely, using appropriate and professional language.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Sling

SEPTEMBER 27, 2019

53) Does not seem to understand why customer service training is important. Leadership. 146) Clearly communicates drive and desire to others. 156) Is not able to clearly communicate goals to others. 183) Keeps presentations on schedule. 183) Keeps presentations on schedule. 130) Backbone of his/her team.

Employee Relations 123

Employee Relations Customer Service Communication Customer Experience 123

The Restaurant Group

JULY 7, 2020

But once leadership understands the local or regional requirements pertaining to each location, the next step is to decide how their organization will respond. This transition is going to be difficult for smaller restaurants or chains located in only one state. Contact TRG to speak with a restaurant consultant about COVID-19.

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78

Crunchtime

NOVEMBER 11, 2022

As critical functions in multi-unit restaurants, training and operations are inherently intertwined. Because operations leaders are focused on creating scalable processes, and helping teams better execute the work they do every day, training is a critical factor for success.

Training 100

Training Operations Employee Relations Technology 100

Black Box Intelligence

JUNE 12, 2020

One consumer ended a review of their experience with a call to action that all restaurant personnel need racial bias training. . “… Racist and ignorant folks. All restaurant personnel seriously need racial bias training.” . One of the biggest themes present in recent restaurant reviews is the topic of masks.

Consumer Goods 100

Consumer Goods Food Safety 2020 Dine-in 100

Modern Restaurant Management

OCTOBER 22, 2020

The Multicultural Foodservice & Hospitality Alliance (MFHA), 4thMVMT, and PepsiCo announced a formal collaboration to provide leadership development and increase business ownership opportunities for Black people in the restaurant industry. million over the next five years to build and sustain the program. .

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Aaron Allen & Associates

MAY 26, 2021

Sure, there was money to be made in panning for gold during the gold rush, but it was the landowners and supplier community (selling the picks, hoes, pans, and transport) that made the most in that period of time. Learn More. Global Trends Affecting the Foodservice Supply Chain. Driver Shortages. Natural Disasters.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

Open for Business

MARCH 1, 2023

This can be an excellent entry level role as long as adequate training is provided. Top three skills needed: Good with numbers Computer literacy Good customer service Communications manager job description Not every restaurant will require a communications person. They’re often tasked with managing food costs as well.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

7 Shifts

JANUARY 10, 2024

An RMS can help with employee management by giving employees a digital connection point with restaurant leadership. A CRM system helps restaurants understand their customer base, communicate more consistently and effectively, and target their marketing efforts to the right customers. But tips are logistically complicated.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

An RMS can help with employee management by giving employees a digital connection point with restaurant leadership. A CRM system helps restaurants understand their customer base, communicate more consistently and effectively, and target their marketing efforts to the right customers. But tips are logistically complicated.

Management 195

Management Management Point of Sale POS 195

Sling

DECEMBER 21, 2022

Some customers are going to keep their voice low, stay calm, and communicate in a rational way. 8) Communication skills. Good customer service communication skills involve more than just the words you say, although those are important, too. These communication skills can help defuse even the most difficult situations.

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167