7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

Lavu

SEPTEMBER 29, 2023

million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Website SEO – Ensure your website ranks higher in search engines and that your customers can find you.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Send customers special offers, communicate directly, and keep them up to date. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Culinary Cues

AUGUST 28, 2020

COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Communicate profusely with your business guests – use all of the mediums available and make the communication positive and uplifting. CREATING A BUZZ. BE PRESENT.

Social Media 438

Social Media Communication Loyalty Program Training 438

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT.

Cash Management 268

Cash Management Point of Sale Leadership Website Management 268

Open for Business

MARCH 23, 2023

A solid marketing strategy will help you attract new guests and keep them coming back, but marketing duties often fall to the bottom of a busy restaurant owner or manager’s to-do list. Hiring the right people for restaurant marketing jobs can mean you’re getting more out of your marketing efforts.

2023 78

2023 Marketing Social Media Email Marketing 78

7 Shifts

JANUARY 11, 2021

Alter and Create New Roles like extra cleaning, packing takeout orders, and facilitating delivery/pickup Hire new delivery drivers if you need them, or see if existing staff are up to the task Check-In with seasonal employees such as returning college students. Make sure this new reality is reflected in your scheduling.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

JULY 27, 2023

On Lula Cafe's website, they list their mission and values , which include creating joyful moments for the community, and promoting care, respect, integrity, safety, and transparency. Well, we have a meeting scheduled tomorrow with the management team to continue to talk about the mission and vision of the restaurant.

Communication 195

Communication Front of House Education Back of House 195

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. The answer is emphatically – no. www.meyersassociates.com.

Beverage 490

Beverage Events Food Order Website Management 490

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Communicate with guests. Table management software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Open for Business

MARCH 1, 2023

It can turn your team into effective recruiters and trusted brand ambassadors that bring you talented hospitality pros whenever it’s time to hire. There’s less mystery for the new hire about what working at your restaurant is really like. Post open job openings on your website and social media channels. They get it.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

JUNE 15, 2021

Plus, 43 percent of consumers told business news and insights website The Manifest that they prefer to order delivery from restaurants directly rather than from a third-party service. Tying the inventory management platform to the AI structures can help keep restaurants nimble and margin-positive by reducing labor and cutting back on waste.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

Chowly

FEBRUARY 23, 2024

An impressive 88% of operators plan to hire, highlighting the industry’s commitment to growth. To navigate these challenges, 60% sought new suppliers, showcasing a proactive approach to cost management, while 53% trimmed menu items in response to increased food costs. Learn about Digital Marketing that's done-for-you.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Sling

OCTOBER 1, 2023

Along the way, we’ll address such issues as: Working from home or a storefront The importance of state and local health codes Creating a business plan Getting incorporated and licensed Hiring and scheduling employees We’ll also discuss financing (to make it all possible) and advertising and marketing (to keep it all going). Hire and train.

Catering 78

Catering License Transportation Advertising 78

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. If and when –it hits the fan, what is your communication plan ?

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Sling

OCTOBER 13, 2022

Such correspondence helps lay a strong foundation for the working relationship to come and can make your new hires feel as welcome as possible when starting a new job. This method doesn’t go into a lot of specifics, but it sets up a framework for the day so the new hire has a general idea of what’s going to happen. – 3:30 p.m.:

Dietary Restrictions 78

Dietary Restrictions Hiring Website Management Information 78

Get Beyond

JANUARY 4, 2024

If your business is digital-first, take the time to review customer chat transcripts, email copy, and the website experience to improve the online shopping experience. If you craft all your online communications, consider taking a data analytics course better to understand everything from open rates to paid ads. Here’s why.

2024 52

2024 Small Business Cash Management Email Marketing 52

Sling

OCTOBER 31, 2022

Doing so will give you valuable insight into what it takes to run this type of business on a daily basis, including fundamentals like: Marketing Payroll Retail management Scheduling Employee development Customer service. Start by visiting the website for your secretary of state. 9) Investigate workforce-management technology.

Insurance 78

Insurance Website Management Equipment Advertising 78

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? From there, they may check out your website and menu. To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. Communicating in advance. Should you hire a guest experience manager? Digital ordering.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Sling

MAY 14, 2022

Employee value proposition defined Elements of an effective employee value proposition Tips for creating a compelling employee value proposition Build value with strong team management. It’s the atmosphere and dynamic that employees experience with their coworkers, supervisors, and managers. Build value with strong team management.

Management 78

Management Management Employee Relations Insurance 78

Modern Restaurant Management

MAY 21, 2020

Hire Specialists. However, if you feel like you require additional help or your premises are too big for your team to handle, you can hire specialists to help. So send out emails, revamp your social media pages, put up the new menu and deals on your website, and do all else you can to announce the reopening of your restaurant.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Sling

FEBRUARY 5, 2021

In this article, the workforce management experts at Sling discuss some of the best employee appreciation ideas you can use to show your team you care. Whether you manage a team face-to-face or online through the internet, productivity is the issue of the day (not to mention being one of the keys to your team’s success).

Cash Management 78

Cash Management Communication Website Management Hiring 78

SpotOn

FEBRUARY 26, 2024

  A retail employee needs good interpersonal communication skills, empathy, confidence, and warmth, and an ability to weather rejection and bounce back so that the next client gets the best out of your retail operation, regardless of prior events. Managing remote businesses adds an additional layer of complexity to retail recruitment.

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. Then really shout about it with creative content across your website, social and emails.

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

Modern Restaurant Management

OCTOBER 21, 2019

Does that mean they need to hire someone to staff their phone line 24/7? There are now phone solutions that allow owners and managers to see what their customers are calling about, the frequency at which they're calling and more. Absolutely not. Answering the Call.

Customer Experience 119

Customer Experience Online Ordering Customer Service Reservations 119

Sling

JULY 14, 2020

In this article, the restaurant-management experts at Sling have created the ultimate checklist to help you keep your eating establishment — be it a food truck or a seven-course restaurant — as clean and safe as possible. With the right software, both jobs — task management and workforce optimization — are as easy as point and click.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Open for Business

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. Bookkeepers, communications people, HR professionals, and others work in this space. Button-down tops, black slacks, or other dress slacks are likely to impress hiring managers.

Front of House 78

Front of House Back of House Uniforms Casual 78

Restaurant365

DECEMBER 4, 2020

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Managing rotating inventory. Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78