Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

Franchise 100

Franchise Franchising Loyalty Program Book 100

Modern Restaurant Management

SEPTEMBER 19, 2022

To offer operators more support than before, we introduced new technology, prioritized omnichannel strategies, implemented a more personalized training and operations system, and adjusted our franchisee support. Without a well-trained staff, your brand is sure to fail and each location is a representation of the broader system.

Back of House 208

Back of House Training Customer Experience Franchise 208

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 193

Management Management Food Safety Communication 193

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. Arsen Shahnazarian, who owns one of the longest-running franchises in the area, donated plate lunches to staff after one of the doctors reached out. Elisia Flores.

Franchise 132

Franchise Franchising Leadership Food Safety 132

Modern Restaurant Management

MAY 20, 2022

In late February, a marketing team member was training a coworker on how to send five winners of a “Free Bowls for a Year” drawing their notifications at once instead of one at a time. So far in 2022, Teriyaki Madness has sold 72 franchise units and plans to open 30 more locations by the end of the year.

Email Marketing 186

Email Marketing Loyalty Program Point of Sale Download 186

7 Shifts

SEPTEMBER 14, 2020

“We encourage that behavior of always giving back to the community that we have our stores in,” explained Kim Jackson, District Manager and Franchise Trainer for The Human Bean. The business’s annual Coffee for a Cure fundraising event, for example, sees proceeds going to a local foundation in each store’s community.

Management 195

Management Management Point of Sale Franchise 195

Modern Restaurant Management

JUNE 30, 2023

Thoroughly Test Ideas and Train Employees Before Implementation A well-known QSR brand recently failed to fully vet its app prior to releasing it for customer use. ” This was both a technology and operational fail due to lack of proper testing/QA and employee training.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Modern Restaurant Management

FEBRUARY 4, 2021

In a study conducted by InGage Consulting and Franchise Business Review, franchisees that are engaged in their business are 3.7 The top-performing restaurant franchises have robust training and support in place — but that doesn’t always mean it’s centralized and organized.

Franchise 199

Franchise Franchising Leadership Cash Management 199

7 Shifts

FEBRUARY 14, 2022

Franchises with 40+ locations globally and 20+ employees in San Francisco. - Department of Labor, Wage and Hour Division is investigating scheduling entitlements — proof that predictive scheduling is here to stay. Predictive Scheduling legislation: An overview. Policy (Year). Who it impacts. Conditions. San Francisco.

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

Goliath Consulting

JULY 28, 2020

This is why we recommend role playing as part of the staff training—so that managers can first become comfortable with conflicts and practice resolving them in a controlled space. Effective Communication. Goliath Consulting Group offers management training and a host of other services for independent, chain and franchised restaurants.

Leadership 139

Leadership Employee Relations Front of House Communication 139

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. Just look at how brands will attract more customers; CallBurger franchise in Pasadena showcasing a burger-flipping robot named Flippy, or Dominos using drones to deliver pizzas in New Zealand.

Front of House 207

Front of House Mobile Ordering Loyalty Program Back of House 207

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Hospitality 193

Hospitality Food Safety Customer Experience Online Ordering 193

Modern Restaurant Management

SEPTEMBER 16, 2020

This is good news for restaurants, particularly chains and franchises that want to be environmentally sustainable while saving money in the process. Staff Training. Sending regional managers to a workshop on recycling practices can be an affordable way to initiate training. billion by 2024. Source Separation.

Recycling 137

Recycling Waste Workshop Training 137

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. Wing Zone Refresh.

Franchise 185

Franchise Franchising Food Fast Casual 185

Hot Schedules

MAY 25, 2021

My goal is to create an atmosphere of mutual trust and respect to enable the people to communicate, cooperate and be innovative. The environment in the company and the team is friendly based on open and honest communication, team collaboration and mutual respect. Vanya Dimitrova. Scrum Master.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Focus POS

JUNE 17, 2019

Improved communication between front-of-house and back-of-house will speed up service and improve customer satisfaction. POS for Restaurant Franchise Management. If you operate a franchise, managing multiple locations is much easier when you have restaurant point of sale software with the following features: » Web-Based Reporting.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Perfect Daily Grind

MAY 12, 2023

The roles up for selection are Community Coordinator and Marketing & Communications Coordinator. The Canadian coffee chain will sign a master franchise and development agreement with quick service restaurant operator BKR Co., Voting opens for SCA Greece Chapter committee elections. Voting will remain open until 24 May.

2023 134

2023 Webinar 2030 Workshop 134

Aaron Allen & Associates

DECEMBER 8, 2023

Moreover, rising food and labor costs, the challenges of modernizing, rising interest rates, inflation concerns, global tensions, uncertainty about economic growth, and the risk of crisis communications challenges — they all require an answer. 9 – Are We Prepared for a Sizable and Sustained Crisis Communications Challenge?

Mobile Ordering 105

Mobile Ordering Technology Food Order Sustainability 105

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests. & State Rd. flip'd by IHOP.

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “Dunkin’ is committed to keeping America running and working.

Franchise 152

Franchise Franchising Food Safety Kitchen Safety 152

Goliath Consulting

MARCH 19, 2021

Other workplace stressors could include lack of flexible scheduling, conflicts between coworkers, or lack of transparency and communication. “As Employees who are disgruntled by poor management are likely to leave their jobs, including their top talents, and that’s why operators must communicate openly with their staff.

Recruiting 78

Recruiting Small Business Magazine Hiring 78

The Restaurant Times

NOVEMBER 25, 2021

Whether you own an elite fine dining establishment or a fast-food franchise, you’ve probably experienced the challenges of finding and retaining a strong restaurant staff. . The solution: use staff events and communication training to promote team cohesiveness and eradicate divided thinking. People appreciate being heard.

Healthcare 52

Healthcare Insurance Front of House Back of House 52

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Sling

SEPTEMBER 23, 2021

he’s most famous for his work designing the eponymous alien from the Alien movie franchise. While older agents will enjoy the decor and atmosphere, SafeHouse is also a family-friendly restaurant that allows agents-in-training to investigate the different rooms on the premises but reminds them that any intelligence found must be kept a secret.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

EATER

JANUARY 31, 2024

Cheung also gleaned some transferable skills from his training hand-pulling noodles. In order to control his workload, Pan has never franchised, expanded, or hired more workers. Tiffany Leigh is a BIPOC freelance journalist with a culinary background and degrees in communications and business. You take note of all these things.”

Social Media 132

Social Media Online Ordering Hiring Back of House 132

Goliath Consulting

MAY 8, 2020

Other good features to have are integrated/shared team calendar, task management, communication tracking (for proposal or invoice re-reads or reviews), 3rd Party Integrations from excel spreadsheets, credit card payment processing and business insights. Next, you should assemble your catering team.

Catering 99

Catering Point of Sale Delivery Customer Service 99

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

Franchise 137

Franchise Franchising Fast Casual Customer Experience 137

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

Franchise 121

Franchise Franchising Fast Casual Leadership 121

Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Chief Communications Officer. Brooklyn Dumpling Inks First Franchise Deal. Flynn Acquires Hefty Portfolio. KFC and its franchisees operate almost 4,000 U.S.

Franchise 156

Franchise Franchising Fast Casual Loyalty Program 156

Restaurant365

DECEMBER 4, 2020

This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Finding, training, and retaining staff. But with the disruption of the restaurant industry in 2020, finding, training, and retaining high-quality staff has become extremely difficult.

2021 78

2021 Operations Mobile Ordering Social Media 78

Apicbase

JULY 1, 2022

The brand acts as a hub for multiple expansions and extensions, ranging from franchise outlets, delivery, takeout, virtual restaurants, dark kitchens and even retail ventures. You can also save significantly on training and labour costs by moving your food prep away from your restaurant kitchens. Faster scaling.

Operations 52

Operations Back of House Front of House Food Supply 52

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 367

Operations Management Management Mobile Ordering 367

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Leading the Tampa expansion are Tammy and Brad Cochran of Tampa Bay CSC, multi-unit Chicken Salad Chick franchise owners. ” The Dolly Llama Looking to Franchising.

Franchise 72

Franchise Franchising Fast Casual Point of Sale 72