Crunchtime

JULY 20, 2023

One brand fulfilling the promise of great customer experiences every visit is RPM Pizza, Domino’s largest franchise. This also allows operators and leadership to gain more insight into what is happening inside each location and opens a communication pathway that can be used to talk about consistency and product quality.

Franchise 78

Franchise Franchising Operations Leadership 78

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

MAY 12, 2023

Most of the time, I try to make sure they enjoy people and are eager to serve their community with a positive attitude. Being a good communicator is so important as well. I understand that everybody is different, so I try to really match people’s personality and skills with a certain type of service.

Franchise 100

Franchise Franchising Customer Service Fast Casual 100

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

Franchise 104

Franchise Franchising Customer Experience Seasonal Menu 104

Modern Restaurant Management

OCTOBER 10, 2023

For franchise owners, maintaining uniform excellence across all outlets is key. For franchise owners, analyzing data across all branches can unveil patterns that might go unnoticed on an individual scale. Franchises need to ensure that loyalty programs are consistent across all locations.

Loyalty Program 194

Loyalty Program Franchise Franchising Social Media 194

Crunchtime

JULY 20, 2023

One brand fulfilling the promise of great customer experiences every visit is RPM Pizza, Domino’s largest franchise. This also allows operators and leadership to gain more insight into what is happening inside each location and opens a communication pathway that can be used to talk about consistency and product quality.

Franchise 60

Franchise Franchising Operations Leadership 60

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

Franchise 110

Franchise Franchising Loyalty Program Book 110

7 Shifts

JANUARY 19, 2022

Discover how a few are using 7shifts to manage scheduling and communication. It's all there,” explained Kim Jackson, District Manager and Franchise Trainer for The Human Bean. Corporate leaders can focus on new locations and growth, while franchise operators and individual managers keep the business running smoothly on the ground. “It

Point of Sale 370

Point of Sale Franchise Franchising Communication 370

7 Shifts

JANUARY 23, 2024

One McDonald’s franchise group was recently fined over $200,000 for hundreds of child labor violations. Step 8: Establish a Team Communication Strategy Despite all of your careful prep and consideration, there will always be at least one change that has to be made after the schedule is “final.”

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. They also value restaurants that support local communities through various programs, such as providing meals to the less fortunate or sponsoring local events.

Social Media 167

Social Media Loyalty Program Communication Sustainability 167

Modern Restaurant Management

JANUARY 12, 2024

With Bojangles, we work alongside our Franchise Business Director, who regularly helps coach and support our team to grow sales and profits, adding to our strong support network. Open Communication Effective communication across all levels of operations is crucial for successful catering growth.

Catering 110

Catering Coaching Communication Customer Service 110

Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. For 10 years, he was a multi-unit franchise owner with Edible Arrangements.

Coaching 110

Coaching Franchise Franchising Leadership 110

7 Shifts

JULY 27, 2022

Founded in 2005, the company has grown substantially through franchising to 2500 locations across the globe. One of those franchises make up the 75 Chatime locations in Canada, stretching from Ontario to British Columbia. “It Chatime is a global bubble tea (aka boba) powerhouse. It was just a spreadsheet mountain.

Point of Sale 195

Point of Sale Franchise Franchising 2005 195

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. Arsen Shahnazarian, who owns one of the longest-running franchises in the area, donated plate lunches to staff after one of the doctors reached out. Elisia Flores.

Franchise 147

Franchise Franchising Leadership Food Safety 147

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 197

Management Management Food Safety Communication 197

Modern Restaurant Management

MARCH 21, 2023

Improving Communication with Customers With inflation increasing at record levels, it will be critical for QSR brands to easily relate the costs of materials, sourcing, and labor to customers clearly and concisely. During the pandemic, menu prices frequently changed, and products were often out-of-stock due to supply chain shortages.

Technology 189

Technology Consumer Goods Waste Supplies 189

Modern Restaurant Management

FEBRUARY 4, 2021

In a study conducted by InGage Consulting and Franchise Business Review, franchisees that are engaged in their business are 3.7 The top-performing restaurant franchises have robust training and support in place — but that doesn’t always mean it’s centralized and organized. Create a Central Hub with Engaging Content.

Franchise 203

Franchise Franchising Leadership Cash Management 203

Apicbase

OCTOBER 17, 2023

Franchisee Support: An open line of communication and ongoing dialogue are the lifelines of the franchise partnership. They foster growth and innovation, and ensure everyone is on the same page.” “A franchise is a partnership. Having an open line of communication is essential,” Heidi emphasises.

Fast Casual 52

Fast Casual Franchise Franchising 2000 52

Apicbase

OCTOBER 17, 2023

Franchisee Support: An open line of communication and ongoing dialogue are the lifelines of the franchise partnership. They foster growth and innovation, and ensure everyone is on the same page.” “A franchise is a partnership. Having an open line of communication is essential,” Heidi emphasises.

Fast Casual 52

Fast Casual Franchise Franchising 2000 52

7 Shifts

JANUARY 23, 2024

One McDonald’s franchise group was recently fined over $200,000 for hundreds of child labor violations. Step 8: Establish a Team Communication Strategy Despite all of your careful prep and consideration, there will always be at least one change that has to be made after the schedule is “final.”

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Modern Restaurant Management

MAY 20, 2022

" The Seattle-style teriyaki shop recently announced a massive franchise deal — the largest in the brand’s history — for the development of 35 units across the country. So far in 2022, Teriyaki Madness has sold 72 franchise units and plans to open 30 more locations by the end of the year.

Email Marketing 189

Email Marketing Loyalty Program Point of Sale Download 189

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. What to include in your training manual guide Restaurant overview Whether you’re running an independent restaurant or you’re part of a franchise, you have a story to tell. Write your training guide as you’d coach them in person.)

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

FEBRUARY 14, 2022

Franchises with 40+ locations globally and 20+ employees in San Francisco. - Department of Labor, Wage and Hour Division is investigating scheduling entitlements — proof that predictive scheduling is here to stay. Predictive Scheduling legislation: An overview. Policy (Year). Who it impacts. Conditions. San Francisco.

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. Understanding the needs and priorities of employees is important.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

7 Shifts

SEPTEMBER 14, 2020

“We encourage that behavior of always giving back to the community that we have our stores in,” explained Kim Jackson, District Manager and Franchise Trainer for The Human Bean. The business’s annual Coffee for a Cure fundraising event, for example, sees proceeds going to a local foundation in each store’s community.

Management 195

Management Management Point of Sale Franchise 195

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. Wing Zone Refresh.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

SEPTEMBER 19, 2022

We started sending our support teams to newly franchised locations for immersive in-person staff and management trainings, in-house product testing, development training practices and more.

Back of House 211

Back of House Training Customer Experience Franchise 211

Modern Restaurant Management

DECEMBER 30, 2020

Franchise brands have the benefit of higher levels of awareness and national brand marketing dollars behind them. Restaurants that have customer lists can and should offer email communications (i.e., Most are already offering takeout and delivery. Existing Customer Engagement is Critical. newsletters or periodic updates).

Loyalty Program 216

Loyalty Program Email Marketing Online Ordering Employee Relations 216

Modern Restaurant Management

JUNE 30, 2023

Our client, a quick-serve franchise chain, found its drive-thru menu boards were confusing to guests. We also created signage that communicated clearly how to queue and pick up orders, whether they were made via mobile phone or in person. Customer expectations are level set by their most advanced in-store and digital experiences.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

JANUARY 28, 2020

At Church’s Chicken, we recently performed a comprehensive rebranding required communication to all of our domestic and international franchises, as well as all of their employees. Internal branding and employee experience are extremely important because they create a consistent collaborative culture that keeps employees engaged.

Franchise 185

Franchise Franchising Workshop Communication 185

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. How did you get the idea to contribute your food to hospitals?

Social Media 189

Social Media Front of House Fast Casual Back of House 189

7 Shifts

MAY 13, 2021

Communication breakdowns. I had one email [account] just for time off,” says Kim Jackson, District Manager and Franchise Trainer for The Human Bean. “We Switch from paper schedules to scheduling software and save time and money. See why 500,000+ restaurant pros choose 7shifts for their scheduling and labor management needs.

Document 418

Document POS 2000 Take-out 418

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Communicate and Collaborate Beyond the HR Department. As one industry executive comments, it's unchartered territory for the industry. HR is tasked with more than the safety of employees.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Modern Restaurant Management

JUNE 9, 2020

“We’ve tried to be more personal and communicate with them one on one so we understand how we can support them in a way that is most helpful to their specific situation,” he said. and Canada. . and Canada. James Walker. Having a focus has been key during the pandemic and while putting reopening procedures in place.

Kitchen Safety 179

Kitchen Safety Franchise Franchising Food Safety 179

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Hospitality 197

Hospitality Food Safety Customer Experience Online Ordering 197

EATER

NOVEMBER 3, 2022

Despite the copycat operations out there, these perishable garlands are big business: Edible Arrangements is one of the food businesses that has not only survived the pandemic, but thrived, enjoying a 45 percent increase in its sales , which totaled $500 million from 1,000 franchised stores in 2020. The idea was novel, and it took off.

Franchise 84

Franchise Franchising Point of Sale Online Ordering 84

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests. & State Rd. flip'd by IHOP.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189