Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Innovation Through Service. Bringing customers value by reducing friction.

Innovation 137

Innovation Menu Back of House Front of House 137

Future Food

OCTOBER 30, 2023

Much of this good work can be compromised when individual operators do not demonstrate the operational standards which they set out to achieve – whether it be a damaged menu board, inconsistent food display standards, inefficient service, poor cleanliness & hygiene standards or lack of uniform standards.

Operations 78

Operations Uniforms Merchandise Small Business 78

Touch Bistro

MAY 26, 2021

A mobile POS that you can take tableside to capture customer orders. . For example, customers will typically hover their card or phone over the card reader when paying for seamless payment. This gives you enough time to prepare and customers time to make plans around visiting your restaurant. Consider Live Entertainment.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. The franchisees were community forward as well. Marketing : The company immediately changed its marketing approach to take-out and delivery service only.

Franchise 117

Franchise Franchising Leadership Food Safety 117

The Restaurant Times

DECEMBER 17, 2021

Since coffee shops need the in-person presence of customers to increase sales, they must develop a strong online presence to woo people and keep them coming back! You need to focus on advertising your coffee specials on social media channels so that customers know they can expect the best taste and service from your coffee shop.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. As with any stakeholders in the coffee supply chain, communication is essential to ensure the consumer receives the highest-quality product possible.

Café 141

Café Supplies Technology Merchandise 141

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Merchandise. It may seem silly at first, but it’s important to know how your customer thinks so that you can best suit their needs. What unique service do you provide? Visual Branding.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 115

Design Food Social Media Merchandise 115

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” 22 percent of customers are looking to buy restaurant merchandise. Service-related mentions became more positive by 6.0

2020 159

2020 Point of Sale Consumer Goods Seasonal Menu 159

Future Food

JUNE 16, 2020

Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. As CEO John Weber noted in Fast Casual , “Technology adoption will continue [to be] a major factor in satisfying customer expectations and increasing productivities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. For example, this continuous improvement involves identifying bottlenecks in your operation and eliminating them, improving communication, and automating repetitive tasks. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Perfect Daily Grind

FEBRUARY 12, 2020

Customers can only place orders online before picking them up, using an app linked with WeChat (China’s largest messaging service) to do so. They say this allows them to track customer coffee habits, so they can better meet their needs. All promotion must be done through Chinese social media such as WeChat, Weibo, Red, etc.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

Restaurant Clicks

NOVEMBER 12, 2021

Personally, some of the things I look for in a bar include the services offered, food and drinks selection, decor, and the general atmosphere. Literally, the place isn’t big, but their services are top-notch. The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. Bar Bantam.

Bar 103

Bar Seating Coaching Events 103

EATER

MAY 22, 2020

And the majority now offer at least some kind of additional sick leave, even if the details of those programs aren’t always successfully communicated to employees. Plexiglass barriers now separate customers from workers at checkout, and all carts and credit cards readers are disinfected between uses.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

EATER

FEBRUARY 2, 2024

Carolyn Figel Branded restaurant merchandise has become a shorthand for selfhood. Some combination of aesthetic evolution, brand loyalty, and the need to communicate one’s identity in the time it takes to view an Instagram story has curdled into a fashion trend uniquely suited to our late-capitalist times. How did we get here?

Loyalty Program 105

Loyalty Program Merchandise Magazine Consumer Goods 105

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Perfect Daily Grind

SEPTEMBER 7, 2022

We partnered with Select Service Partner to open Cultivos Coffee in Athens International Airport,” he adds. How is the customer experience affected? You have to focus on your takeaway service because fewer people are going to sit in and drink their coffee,” Pedro advises. There needs to be a balance. What about menu items?

Café 158

Café Franchise Franchising Beverage 158

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 177

Kitchen Safety Loyalty Program Delivery Customer Service 177

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

PathSpot

APRIL 26, 2024

Cleanliness and safety are top priorities in the food service and hospitality industry. Adhering to rigorous hygiene protocols ensures customer satisfaction and protects public health. Understanding the Impact of Cleanliness on Your Business Trust and Loyalty are critical for customer loyalty.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Statistics from 2024 show that 84% of US consumers enjoy using self-service kiosks with 66% preferring them to staffed checkouts. Data from your customers can help shape future menus and adapt to staffing needs on a dime.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

BNG Point of Sale

AUGUST 27, 2021

Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers). It is critical to increase a customer’s lifetime value. Products .

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

The Restaurant Times

NOVEMBER 11, 2021

F&B businesses can only hope to retain their customers if they provide standard quality food and reach out to new audiences. From operational efficiency to customer experience, restaurant management has several obstacles. Yelp is one of the most popular and well-known review services available. Blue Cart . Zero Hour Health

Management 93

Management Management Mobile Ordering Online Ordering 93

BNG Point of Sale

OCTOBER 13, 2021

Convenience stores have straightforward goals: they want to live up to their name, ensure happy customers, and increase their level of success. For business owners, offering the necessities to customers who are traveling, commuting, or otherwise pressed for time should be a top priority. Optimal Customer Experience.

POS 52

POS Point of Sale Cash Management Inventory 52

Modern Restaurant Management

MAY 12, 2020

Co-founders Helen Patrikis and Steven Hall, two hospitality PR professionals, formed Dining Bonds, LLC with the goal of establishing it as a one-stop resource to raise revenue for the hospitality community. By the end of 2020, all Dunkin’ Keurig K-Cup® pods sold in-store and on shelves at grocery will also be recyclable.*

Mobile Ordering 113

Mobile Ordering Online Ordering Food Order Recycling 113

Touch Bistro

JUNE 17, 2021

In the past, restaurant POS systems were simply used to send orders to the kitchen and then provide customers with a receipt for their meal. As a result, many of the POS providers that use Android hardware require customers to purchase the company’s own proprietary tablets – putting you at the risk of potential cost and supply chain issues.

POS 52

POS Cash Management Mobile Ordering Front of House 52

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. He married Lorraine Pietryka on Aug. 20, 1955, and served in the U.S.

Allergens 112

Allergens Kitchen Safety Guest Recovery Customer Service 112

Modern Restaurant Management

NOVEMBER 7, 2019

The brand is famous for its made-from-scratch and healthy chicken salads as well as its authentic service. Nearly 12 years since their first Chicken Salad Chick experience, the husband-and-wife duo are proud owners of four restaurants in the Tampa area that offer both exceptional dine-in services and a variety of catering options.

Franchise 68

Franchise Franchising Fast Casual Point of Sale 68

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Kitchen Safety 132

Kitchen Safety Online Ordering Food Safety Point of Sale 132

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. Work with food delivery services.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Customer Satisfaction Survey. Customer satisfaction with full-service and limited-service restaurants was already reeling before the pandemic turned both industries upside down.

2021 115

2021 Loyalty Program Mobile Ordering Consumer Goods 115

Modern Restaurant Management

JULY 27, 2020

Professional services such as lawyers and accountants are seeing fewer closures. Online services like web design and graphic design are also doing well during the pandemic as many businesses have shifted to remote work. Led by Alp Franko, The Local Culinary has quickly attracted a growing fanbase since its launch last year.

Franchise 133

Franchise Franchising Mobile Ordering Kitchen Safety 133

Modern Restaurant Management

JUNE 8, 2020

The reopening kits provide independent restaurant operators with must-have supplies such as masks and safety guidance posters as well as resource guides to navigate state and local COVID-19 reopening requirements and help create a safer environment for staff and customers alike. " Revention is HungerRush.

Guest Recovery 132

Guest Recovery Food Safety Employee Relations Mobile Ordering 132