article thumbnail

Top Tips to Show Appreciation for Your Employees This Year

Modern Restaurant Management

These platforms utilize point systems and integrations with communications platforms to make it easy for managers and fellow employees to give out kudos. Merchandise and Prizes. Some examples include the boss’ parking spot, coupons, wine or company merchandise. Implementing a Rewards System.

article thumbnail

Enticing Restaurant Customers with Loyalty Programs and SMS

Modern Restaurant Management

Digital channels offer a more streamlined approach, making it more intuitive for restaurants to communicate with their customers. Consider exclusive updates such as new merchandise and secret or upcoming menu items or VIP rewards such as targeted promotions or coupons.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Keep your customers coming back: Effective communication strategies for hospitality

Kounta

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

article thumbnail

[Case Study] How Shawn & Ed Brewing Simplified Scheduling and Event Management

7 Shifts

.” - Taryn, Shawn & Ed Brewing Co Start my free trial Employee-friendly scheduling and communication With a brewery, taproom, merchandise, and beer to coordinate, the Shawn & Ed team have their hands full of events to plan, beer to brew, and more—and communication among that chaos is key for smooth operation.

Events 210
article thumbnail

Reopening Your Restaurant? Here’s Your Digital To-Do List

ChowNow

In fact, it seems common now for eateries to have pantry items, take-and-bake bread, and merchandise on their menus. Don’t count out merchandise either—it just sends more revenue to your restaurant. Keep communicating with your customers about your restaurant’s reopening.

article thumbnail

Promoting Breast Cancer Awareness Month in Your Cafe or Restaurant

Ken Burgin

Brainstorm with your staff – as you engage them, their enthusiasm to communicate with customers will become natural, not something they need reminding about. Make plans to share with customers in your venue, on social media and through your email communication. It’s an issue for women and for men. Even raising $100 can make an impact.

article thumbnail

How to Handle Temporary Restaurant Closure during COVID-19

7 Shifts

Consider things like merchandise sales, inventory sales, or private cooking lessons. How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers. We’ll talk about this more later on.