Modern Restaurant Management

FEBRUARY 10, 2020

Your customers will recognize your business (or not) by your logo. But, if you have a playful style that could be embodied by a mascot character, consider developing a fun mascot figurehead to speak directly to your customers from your social media posts, signage, menu, website, and maybe even merchandise. Your Website.

2020 220

2020 Uniforms Online Ordering Design 220

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 161

Social Media 2003 Customer Service Customer Experience 161

Future Food

OCTOBER 30, 2023

These achievements combined can underwrite an eclectic mix of well-presented venues which contribute to the distinct experiences that shoppers are seeking in a modern hospitality environment. Often, many details are either missed or overlooked and at times, operators simply do not have the experience to undertake such a large project.

Operations 78

Operations Uniforms Merchandise Small Business 78

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Share press and customer reviews for external validation. Allow customers to place takeout and delivery orders through your website.

Design 398

Design Social Media Mobile Ordering Online Ordering 398

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Bringing customers value by reducing friction. Innovation Through Service.

Innovation 143

Innovation Menu Back of House Front of House 143

Future Food

MARCH 24, 2020

Use social media but use it tastefully The key to remember is that the online personality of your business has to match both the in-store experience and the profile of your customers. Use digital communications to draw customers in and then deliver the best. Island Market in restaurant on brand experience.

Social Media 83

Social Media Design Food Customer Experience 83

Cheetah

SEPTEMBER 23, 2021

Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Is your supplier treating you like their #1 customer? Yet another thrilling experience. Here’s what we’ve learned. .

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

The Restaurant Times

JANUARY 26, 2023

POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow. Customers adore loyalty programs’ benefits, like savings, cash rewards, or tailored offers.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Your restaurant’s brand is the sum of the public’s experience with your restaurant. Merchandise. There’s much more that goes into the restaurant experience than good food or cheap prices.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 120

Design Food Social Media Merchandise 120

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. We know that the structure of a coffee shop can affect how baristas operate and how customers order.

Café 141

Café Supplies Technology Merchandise 141

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.”

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

Future Food

JUNE 16, 2020

Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers. It's all over.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. Mobile and online ordering will put control in the customers’ hands. Menu customization. Modern System Capabilities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. For example, this continuous improvement involves identifying bottlenecks in your operation and eliminating them, improving communication, and automating repetitive tasks. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Perfect Daily Grind

FEBRUARY 12, 2020

Customers can only place orders online before picking them up, using an app linked with WeChat (China’s largest messaging service) to do so. They say this allows them to track customer coffee habits, so they can better meet their needs. Luckin Coffee has grown exponentially, opening 525 shops in the 9 months since it was founded.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

EATER

MAY 22, 2020

And the majority now offer at least some kind of additional sick leave, even if the details of those programs aren’t always successfully communicated to employees. Plexiglass barriers now separate customers from workers at checkout, and all carts and credit cards readers are disinfected between uses. That policy went into effect May 4.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

RGU

OCTOBER 23, 2019

A well crafted Fall seasonal marketing strategy helps humanize your brand and connects you with customers in a more meaningful way. Getting customers involved with on-site gamification is a great way to piggyback on Halloween’s playful nature. For customers that simply became distracted, this first touch can be very effective.

Marketing 49

Marketing Email Marketing Merchandise Retail 49

Restaurant Clicks

NOVEMBER 12, 2021

This Abilene’s intimate space hosts local, regional, and international musicians to entertain their customers as they enjoy a drink. The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. The Spirit Room offers open communication and supports local artists.

Bar 103

Bar Seating Coaching Events 103

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? How is the customer experience affected? As most airports are busy places, convenience plays an important role in the consumer experience. Airport locations can be good for high-volume sales, but they can also limit the customer experience,” he says.

Café 158

Café Franchise Franchising Beverage 158

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 202

Kitchen Safety Loyalty Program Delivery Customer Service 202

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Hopefully, our decades of experience in the dining space will help you navigate the changing waters. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

PathSpot

APRIL 26, 2024

Adhering to rigorous hygiene protocols ensures customer satisfaction and protects public health. Understanding the Impact of Cleanliness on Your Business Trust and Loyalty are critical for customer loyalty. Since COVID, customers have been very aware of the need for consistent cleanliness, which builds trust and creates loyalty.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

The Restaurant Times

NOVEMBER 11, 2021

F&B businesses can only hope to retain their customers if they provide standard quality food and reach out to new audiences. Restaurants strive to provide their guests with a perfect, convenient, and pleasurable experience. From operational efficiency to customer experience, restaurant management has several obstacles.

Management 93

Management Management Mobile Ordering Online Ordering 93

BNG Point of Sale

AUGUST 27, 2021

Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers). It is critical to increase a customer’s lifetime value.

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

Modern Restaurant Management

MAY 12, 2020

Co-founders Helen Patrikis and Steven Hall, two hospitality PR professionals, formed Dining Bonds, LLC with the goal of establishing it as a one-stop resource to raise revenue for the hospitality community. ” SevenRooms Streamlines Payment Experience.

Mobile Ordering 134

Mobile Ordering Online Ordering Food Order Recycling 134

BNG Point of Sale

OCTOBER 13, 2021

Convenience stores have straightforward goals: they want to live up to their name, ensure happy customers, and increase their level of success. For business owners, offering the necessities to customers who are traveling, commuting, or otherwise pressed for time should be a top priority. Optimal Customer Experience.

POS 52

POS Point of Sale Cash Management Inventory 52

Touch Bistro

JUNE 17, 2021

In the past, restaurant POS systems were simply used to send orders to the kitchen and then provide customers with a receipt for their meal. As a result, many of the POS providers that use Android hardware require customers to purchase the company’s own proprietary tablets – putting you at the risk of potential cost and supply chain issues.

POS 52

POS Cash Management Mobile Ordering Front of House 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 130

Allergens Kitchen Safety Guest Recovery Customer Service 130

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 142

Kitchen Safety Online Ordering Food Safety Point of Sale 142

Modern Restaurant Management

NOVEMBER 7, 2019

Nearly 12 years since their first Chicken Salad Chick experience, the husband-and-wife duo are proud owners of four restaurants in the Tampa area that offer both exceptional dine-in services and a variety of catering options. ” The Dolly Llama Looking to Franchising. Signature Shakes are another brand staple. This Is It!

Franchise 72

Franchise Franchising Fast Casual Point of Sale 72

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61