Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

2023 123

2023 2024 Insurance Employee Relations 123

Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Attracts Customers. So what do we mean by culture? And what does it mean to have a great one?

Customer Experience 109

Customer Experience Customer Service Café Magazine 109

Open for Business

MAY 11, 2023

The National Restaurant Association resource library: Welcoming workers with disabilities This guide to inclusive hiring for restaurants explains why restaurants can benefit from not only accommodating workers with disabilities but also actively recruiting and welcoming them.

Recruiting 78

Recruiting Training Workshop Back of House 78

ExactHire - Restaurants

FEBRUARY 17, 2022

It makes more sense than ever to pay as much attention to the way you treat candidates as you do your customers. That perfect storm is why businesses are paying close attention to concepts like candidate experience and their employer brand. True enough, early applicant tracking systems were built to improve the recruiter’s experience.

Hiring 98

Hiring Customer Experience Mobile Ordering Communication 98

Perfect Daily Grind

AUGUST 18, 2019

He maintains that employees who experience a good workplace culture are happier and more productive, which in turn boosts productivity and profit margins. Your business is as strong as your team’s ability to create a resonating experience,” Matt says. . Define & Communicate Your Values. It is also a people-centric encounter.

Café 104

Café Seminar Employee Relations Communication 104

The Restaurant Times

AUGUST 5, 2022

According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. And the more you maintain your personnel, the more familiar faces your customers will see, and the stronger their bond will be with your restaurant.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Restaurant365

NOVEMBER 23, 2021

Was it even possible to recruit that many people? “I The debate around causes roars on — wage rates, government support, fear of illness, difficult customers. This starts with defining customer service as part of the culture, rather than as a transaction. But everybody knows the industry is in the middle of a labor crisis.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

The Restaurant Times

AUGUST 27, 2022

Barbacks assist the bartenders with opening and closing responsibilities, preparing and serving beverages, stocking, performing minor repairs, punching orders into the bar POS system , and conversing with customers who have inquiries. Good Communication Skills. These people are competent and proactive. Physically Strong. Good Memory.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Sling

JANUARY 10, 2023

If it’s something small like forgetting to have an employee fill out the emergency contact form, it’s not a big deal and likely won’t detract from the first-day experience. Go on to list all the events, activities, introductions, training, and other elements you want the employee to experience in that time.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Lavu

MARCH 30, 2020

Although formal team building events are encouraged in certain HR manuals, a simple Google search for “bad team-building experiences” will provide you with a litany of horrors. Ultimately, your hiring process should be used to predict how well a new recruit will work long-term with your customers, other staff, and you.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Making Your Resume Stand Out. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

MBB Hospitality

APRIL 25, 2018

The customer is always the central focus for the hospitality employee so they really need to be passionate about giving the ultimate customer experience. Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Hospitality Experience.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

EATER

JULY 8, 2020

In poor communities, it’s environmental, it’s substandard education, substandard housing — it’s all of these social injustices piled one on top of each other.”. They encouraged the families they served to make custom grocery store lists as well. “I The future is always about curating and cultivating communication.”. •

Food 105

Food Social Media Fast Casual Back of House 105

Apicbase

JUNE 20, 2022

They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities. The best way to start is by developing the ideal profile for future business owners: what kind of knowledge and experience should they have to qualify as your franchise partner?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

OCTOBER 21, 2019

. “The fundamental shift away from animal product consumption towards more wholesome, plant-based options is our opportunity as a society to create a healthier world for future generations”, commented Ben Davis, Content & Communications Director, Plant Based World Conference & Expo. " by CHLOE.'s With more than 4.5

Retail 90

Retail Consumer Goods Point of Sale Innovation 90

7 Shifts

MAY 31, 2021

With this efficiency, staff knows exactly what to do and when to do it, and guests enjoy a delightful experience with your brand. Tables and surfaces need to be cleaned frequently so customers don't have to wait too long (and can feel safe when dining at your restaurant). Customer Service. Service Model.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. The result is that managers experience some pretty common challenges like compliance issues and high staff turnover. Sound familiar? What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Your next step is to signal to your staff (and customers) what you stand for. Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Restaurant communication apps can help you get there.

Leadership 195

Leadership FOH BOH Website Management 195

Sling

MAY 3, 2023

How to improve your restaurant staffing 1) Look for passion over experience Yes, experience is very important. Remember, experience can be accumulated just by showing up. The ideal employee will have both passion and experience. And that doesn’t just apply to the server/customer relationship. It’s inevitable.

Employee Relations 78

Employee Relations Customer Experience Management Management 78

Hot Schedules

MAY 10, 2021

The quick bursts of high traffic and heavy volume require maximum hours, manpower and attention to a great guest experience. On-the-Go Education With a Mobile Training App. E-learning systems deliver training, tests and ongoing education on-demand. Employee Communication. Recruiting for the Long Haul. Phone Chat.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Jerry Abiog, Co-Founder/CMO Standard Insights.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Perfect Daily Grind

JANUARY 23, 2020

Other equally valuable skills to look out for can include their ability to cope with pressurised situations (such as when there are long queues of customers) and working in a team. Start With Your Recruitment Process. explains that it can begin during recruitment and hiring. Credit: Henry Wilson.

Café 148

Café Hiring Training Customer Service 148

Sling

JANUARY 25, 2023

5) Workforce optimization Perfecting the way your team works goes a long way toward improving efficiency, productivity, and the overall happiness that they experience on a daily basis. HRMS can help cultivate the employee engagement that leads to a better team and a better business.

Management 78

Management Management Insurance Tip Distribution 78

Modern Restaurant Management

FEBRUARY 14, 2020

A team of 18 FIU students aid in recruiting year-round through outreach, interviews, and on-site volunteer management, working closely with Festival event managers on event staffing details. Knowing this was for a good cause made the experience even sweeter. “We can’t wait to bring this back again.”

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

JANUARY 17, 2020

“We’re honored and excited to have the support of Liquid 2 Ventures, an investor who can bring both financial capital and a wealth of experience to support our efforts to strategically grow Curry Up Now,” said Curry Up Now’s Co-Founder Amir Hosseini. Hattie Marie's Looks to Franchising.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Embrace the Suck

JUNE 13, 2022

And now I know that wine shops and liquor stores are considered essential, when our education, our schools are all shut down. We don't have to go into them about bad customer service, tampering with a product and things like that. Wine tastings, beer tastings, cocktail demonstrations, teaching children, education.

Retail 221

Retail Social Media Events Take-out 221

Modern Restaurant Management

SEPTEMBER 15, 2020

“We’re both humbled and lucky to support our amazing customers during this critical time. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. Lunchbox Partners with Ordermark.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

360Training

AUGUST 28, 2018

The day offers no time to rest for the owners, as they juggle multiple tasks from leading the human resources team to managing the finances, all while running a successful restaurant that attract customers on a daily basis. An LMS is an excellent source of communication between the restaurant management team and their staff members.

Training 60

Training Allergens Food Safety Hiring 60

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Kounta

SEPTEMBER 2, 2019

Which is why the team at Kounta are so dedicated to creating solutions that enhance a café or restaurant experience, rather than add further complexity to it. For Kounta head of customers Ed Randow-Stone, that means showing hospitality operators that they don’t have to rely on tradition in order to do things right.

Hospitality 40

Hospitality Point of Sale Coaching POS 40

Modern Restaurant Management

DECEMBER 31, 2019

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. Enter dark kitchens.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

ExactHire - Restaurants

APRIL 13, 2022

Your job description must also communicate your culture and employer brand. Note, focus on values rather than experience or educational requirements, e.g., independent worker or team player, etc. Now identify the minimum experience and educational requirements for the role. Recruiting isn’t cheap.

Recruiting 52

Recruiting Social Media Take-out Education 52

Modern Restaurant Management

JULY 27, 2020

Education businesses have also had success weathering the storm, including private tutors, as people look for resources to learn new skills and parents seek resources to supplement distance learning. Consumer Interest Steadily Returns to Pre-Pandemic Activities. Aziz Hashim first launched Franklin Junction in April 2020. "The

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JUNE 8, 2020

The reopening kits provide independent restaurant operators with must-have supplies such as masks and safety guidance posters as well as resource guides to navigate state and local COVID-19 reopening requirements and help create a safer environment for staff and customers alike. " Revention is HungerRush. .

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Modern Restaurant Management

FEBRUARY 21, 2020

Junction Food & Drink is preparing to bring a new dining experience to Colorado Center, with a multitude of food and drink options appealing to workers, residents, light rail users, foodies, and University of Denver students and faculty throughout the bustling area. The menu will feature small plates, sushi rolls, sushi bowls and ramen.

Brewery 139

Brewery Design Food Supply Equipment 139