Modern Restaurant Management

SEPTEMBER 3, 2021

Businesses have long searched for ways to optimize communications to specifically target people in close proximity with advertisements. Regardless of the LBA method, first review the quality of consumer engagement and conversions into leads, foot traffic and sales. It’s why marketers will spend up to $38.7

Advertising 495

Advertising Marketing Coupons Customer Service 495

Culinary Cues

FEBRUARY 27, 2025

Thomas Keller Arguably one of the greatest chefs of the last generation, Keller reflects on the important role of the cook and chef to tell their story of life and living through the recipe, to add their personal signature to a dish while elevating it from a transactional process to communicative art. We are all dishwashers in Gods eyes.

Consumer Goods 290

Consumer Goods Presentation Leadership Dine-in 290

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. Communicate that meals can be placed in the fridge/ freezer upon receipt and include reheating instructions to ensure that they experience your food the best way possible.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

MAY 30, 2025

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

AUGUST 3, 2021

It used to be that restaurateurs could compete on the quality of their food, but with consumers having been deprived for so long, focusing on food alone would be a mistake. Consumers expect more in terms of atmosphere, service and memorable experiences. The reality is that foot traffic is no longer a primary business driver.

Customer Experience 539

Customer Experience Social Media Email Marketing Online Ordering 539

Modern Restaurant Management

DECEMBER 4, 2019

Almost every brick-and-mortar business needs good signage. Most consumers are comfortable with assuming that ‘Golden Chopsticks Palace’ is probably a Chinese restaurant, and that ‘Luigi’s’ is likely to serve Italian food. Effective Use of Images and Typography. What about ‘Jackson’s’?

Consumer Goods 418

Consumer Goods Front of House Design Customer Experience 418

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

Delivery 422

Delivery Kitchen Safety Social Media Online Ordering 422

Modern Restaurant Management

NOVEMBER 20, 2019

Well, just like with organic produce farming, organic online growth is the type of growth that happens without the aid of human-made external influences. You can guess what they are searching for too; social media platforms, communication accounts, leisure and entertainment options (and that includes restaurants!).

Social Media 336

Social Media Mobile Ordering Online Ordering Influencer 336

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 17, 2021

Online reviews have a lot of influence on today’s restaurants. A survey from GatherUp found that nearly four in ten consumers expect businesses to respond to reviews in one day. A survey from GatherUp found that nearly four in ten consumers expect businesses to respond to reviews in one day.

Customer Experience 508

Customer Experience Customer Service Take-out Consumer Goods 508

ChowNow

APRIL 4, 2025

Or a mixed bag of outdated info, unanswered complaints, and a few good reviews buried in the noise? What people say about your restaurant online carries real weight, but the good news is that with a little strategy and a lot of consistency, you can influence the conversation and grow a steady base of glowing good reviews.

Management 195

Management Management Social Media Online Ordering 195

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Satisfaction is immediate and can be established once consumers are conducting business with you. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JANUARY 9, 2020

Considering that almost 70 percent of consumers drink at least two cups of coffee a day , you need to create a marketing strategy that targets all customers from first-time buyers to repeat purchasers. Today’s consumers are always on their smartphones, tablets, and desktops. Here are three top places to advertise: Online.

Marketing 366

Marketing Email Marketing Loyalty Program Social Media 366

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . Despite these struggles, Alignable also learned in its poll that the No.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

JANUARY 8, 2024

Gamification, with its engaging techniques, has emerged as a compelling solution for obtaining ZPD by delivering a meaningful value exchange for consumers and enables brands to acquire deeper insights that can be utilized to optimize marketing efforts, enhance customer segmentation, craft personalized offerings, and deliver targeted messaging.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Do a budget and work on predicting cash needs the next 60-90 days.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

AUGUST 2, 2021

With bars and restaurants fully open for indoor service with no restrictions across the country, and visitation remaining strong over recent weeks, it presents suppliers and operators with a valuable opportunity to keep engaging consumers, leverage tailored food and beverage offers and maximize spend opportunities.”

2021 450

2021 Point of Sale 2019 Equipment 450

Modern Restaurant Management

MAY 1, 2020

Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Restaurant Industry Consumer Perspectives. How consumers make dining decisions has changed substantially. Trust in restaurants remains high.

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

Modern Restaurant Management

DECEMBER 21, 2022

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

7 Shifts

JANUARY 23, 2024

To select a method that's right for your business, analyze both the pros and cons of each: Pen and paper: Using a pen and paper to create schedules on noticeboards is the most cost-effective, but also the most time-consuming and prone to mistakes. Learn more about shift trading and 7shifts team communication tools.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

7 Shifts

OCTOBER 22, 2019

Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. Instagram is influencing menu offerings, restaurant design, and marketing strategies. User-generated content is as good as online reviews, and it’s easy to source and share.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

7 Shifts

MAY 13, 2020

Don't ignore the text content Although it’s possible to include all of your information in the visuals of the post, it’s always a good idea to have the content description and recipe details in the caption. Also a shoutout to my friend @marcanthony @SOMOSCare who is partnering with @wckitchen to help in Washington Heights NYC, Good job amigo!

Social Media 370

Social Media Consumer Goods Information Customer Experience 370

Perfect Daily Grind

JUNE 5, 2025

Cup scores can also vary between actors across the supply chain, most noticeably between majority-consuming and majority-producing countries, highlighting broader issues of a lack of transparency and inherent bias. You may also like our article on whether cup scores mean anything to consumers. Consumers are misled.

Pricing 80

Pricing Supplies Consumer Goods Influencer 80

The Rail

APRIL 2, 2025

Thoughtful layouts, creative textures, and vivid materials combine to enthrall guests and revitalize the restaurant's character for long-lasting good influence. A well-considered floor may lower noise levels and provide distinct places for meals, movement, and even private communication, thereby enhancing the whole environment.

Customer Experience 130

Customer Experience Sustainability Recycling Design 130

EATER

MAY 25, 2023

She grew up visiting the company’s food processing facilities, in awe of her behind-the-scenes access to the creation of her favorite packaged goods. And I thought working on physical products like consumer packaged goods would allow me to combine my tactical and creative sides.” This paid big dividends in my career.

Innovation 246

Innovation Food Consumer Goods Food Supply 246

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption?

Consumer Goods 183

Consumer Goods Sustainability Email Marketing Café 183

Perfect Daily Grind

MARCH 21, 2023

However, price isn’t everything – direct trade also often means more open communication between producers and roasters, as well as more transparency with consumers. Communication and partnerships “Communication is a key part of any relationship,” Martin tells me. “In

Pricing 209

Pricing Supplies Communication Sustainability 209

EATER

MARCH 1, 2021

Kombucha may have been the gateway, but other traditional ferments, such as kimchi, miso, tempe, and tibicos, are increasingly popular with white producers and consumers. BIPOC fermenters are hardly immune to the pressure to appeal to white consumers.

Food 345

Food Social Media Workshop Point of Sale 345

7 Shifts

JULY 20, 2024

Gives your establishment a human touch 86% of consumers admitted that authenticity is a deciding factor when choosing brands to support. Consistent and authentic communication builds trust with your customers. When posting photos and videos, make sure the lighting is good and the dish looks appetizing.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

EATER

JUNE 21, 2022

But Kiaran Locy, the California Prune Board’s director of brand and industry communications, says that’s not as much of a hurdle as you might imagine. In 2001, California Prunes rebranded to California Dried Plums in the hopes of reminding consumers of the prune’s origins as the far less maligned plum.

2001 306

2001 Food Supply Consumer Goods Take-out 306

Modern Restaurant Management

MAY 12, 2020

"It's incredible and heartwarming to see this grassroots effort become such a unifying initiative, with so many individuals and restaurants coming together for the good of the entire industry. “Sixty percent of customer care communications are now happening outside of normal business hours. ” BWW GO.

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

The Rail

AUGUST 28, 2024

Planning and Organizing the Move Planning a move requires logistical coordination and a communication plan. Consider partnering with influencers , bloggers and local media outlets to expand your reach. Press releases and interviews can also help showcase your business and communicate its strengths and the benefits of the new location.

Loyalty Program 219

Loyalty Program Social Media Customer Service Coupons 219

7 Shifts

DECEMBER 14, 2022

Using TikTok Influencers. Vertical short-form video has quickly become a popular way to consume content, and TikTok is likely to blame. Like most social media platforms, you should use two-way communication. Using TikTok Influencers. Identify relevant TikTok influencers in your local area. Table of Contents.

Marketing 221

Marketing Social Media Email Marketing Influencer 221

Modern Restaurant Management

JANUARY 9, 2020

With its delicious burgers and fresh proteins chargrilled over an open flame, The Habit Burger Grill offers consumers a diverse, California-style menu with premium ingredients at a Q.S.R.-like For Good Causes. family and has significant untapped growth potential in the U.S. and internationally. like value. Becoming More Kid-Friendly.

Fast Casual 283

Fast Casual Customer Service Employee Relations Online Ordering 283

Perfect Daily Grind

FEBRUARY 12, 2020

China might be the fourth-largest country in the world and have the largest population on earth, but it has one of the world’s lowest coffee consumption rates, with citizens consuming an average of just one cup a year. . China has produced and consumed tea for centuries. Then take a look at Deconstructing Russia’s Coffee Market.

Marketing 194

Marketing Social Media Consumer Goods 2018 194

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? As most airports are busy places, convenience plays an important role in the consumer experience. Airport locations can be good for high-volume sales, but they can also limit the customer experience,” he says. There needs to be a balance.

Café 187

Café Franchising Franchise Travel 187

Indoor Media

JULY 22, 2020

There are plenty of review sites, but Yelp is considered one of the most trustworthy and influential to consumers and is only second to Google. Online reviews are crucial to your auto repair shop’s success, as 88 percent of consumers trust online reviews as much as personal recommendations. Ask for Reviews. Take Control.

Consumer Goods 146

Consumer Goods Customer Service Advertising Email Marketing 146