Training Shift Leads To Think Like Operators — Not Just Managers on Duty
Modern Restaurant Management
JUNE 26, 2025
When a lunch ticket gets voided because the kitchen missed the allergy note, explain what that mistake costs in food waste, comped revenue, and lost trust. That’s where scenario training comes in. Create moments in training when your leads have to wrestle with these choices. Encourage shift leads to coach each other, too.
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