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How to Train Your Staff to Communicate Effectively with Guests

Modern Restaurant Management

With a thorough and well thought out training plan. It’s easy to rush training and skip past essential topics when you’re short-staffed or in your busy season or during the pandemic, but investing time in training can save you time and earn your business more money in the long run. Verbal Language. Body Language.

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Certifications and direct trade in the coffee industry

Perfect Daily Grind

There is also no specific “direct trade” certification for coffee – and as such, the definition of it can be used rather loosely in the coffee industry. To learn more about the relationship between direct trade and certifications in the coffee industry, I spoke with two coffee professionals who work with private certification initiatives.

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Four Communications Solutions to Fast-Food Turnover

Modern Restaurant Management

Pal’s Sudden Service, a fast food chain in northeast Tennessee and southwest Virginia, keeps turnover low by investing heavily in training and certification in an ongoing way, so employees are constantly learning. There is no greater investment in improving engagement and reducing turnover than employee communication.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

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How to Reduce your Restaurant Tech Stack

7 Shifts

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction. Train A restaurant operator has an ever-expanding to-do list.

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Why Your Restaurant Should Prioritize Order Accuracy

Modern Restaurant Management

Or employees haven’t been properly (and regularly) trained. Maybe there was a breakdown in communication somewhere along the internal meal preparation process. To increase order accuracy, your restaurant should: Prioritize training. Even when things are hectic, training must remain a priority. Shift that mindset.

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How to Create an Allergy-Friendly Environment at Your Restaurant

Modern Restaurant Management

Likewise, ensure that you and your kitchen staff hold the necessary food safety certifications so that your guests are in good hands. Communicate Clearly. For this to happen, there needs to clear, consistent communication between various parties. On the Menu. Customers need to be able to trust your restaurant.

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