Modern Restaurant Management

FEBRUARY 12, 2024

Gift Card Revenue If gift cards or gift certificates are being sold, ask how they are fulfilled and which provider supplies the gift cards so you can order more when needed. Newsletter Database Another valuable asset to maintain is a database of customer contacts that have opted to receive communications from the restaurant.

Social Media 181

Social Media SEO Online Ordering Website Management 181

Modern Restaurant Management

JULY 24, 2023

It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. Here, AI can help verify suppliers’ compliance with audit and certification standards. Building consumer trust. Driving KPIs.

Supplies 167

Supplies Sustainability Food Supply Food Safety 167

Modern Restaurant Management

FEBRUARY 14, 2020

This preference for environmentally conscious brands makes it critical for restaurants to find ways to integrate sustainability into operations and develop a plan to promote these sustainability initiatives through various channels including digital, marketing materials, and streamlined internal communications and messaging.

Recycling 227

Recycling Sustainability Loyalty Program Social Media 227

Modern Restaurant Management

JANUARY 25, 2024

IT Skills and Certifications Due to their applicability across a wide range of industries, IT skills are in high demand. Among restaurant workers, the IT skill courses that we see the most demand for are those in cybersecurity, AI machine learning, and CompTIA certification.

Education 110

Education Franchise Franchising Certification 110

Modern Restaurant Management

OCTOBER 14, 2022

Likewise, ensure that you and your kitchen staff hold the necessary food safety certifications so that your guests are in good hands. Communicate Clearly. For this to happen, there needs to clear, consistent communication between various parties. On the Menu. Customers need to be able to trust your restaurant.

Allergens 189

Allergens Kitchen Safety Front of House Food Safety 189

7 Shifts

JUNE 25, 2021

If you added customer screening questions like sanitation certifications, you'll see those answers here, too. Get access to 7shifts hiring tools and the entire team management suite including scheduling , communication , and time clocking. Are multiple managers involved in your hiring process?

Hiring 370

Hiring Website Management Social Media Certification 370

Modern Restaurant Management

NOVEMBER 29, 2022

Maybe there was a breakdown in communication somewhere along the internal meal preparation process. These include how many employees are working per shift, how special requests are communicated, how modified meals are marked, etc. Digital tools make the communication easier and more accurate. Implement software.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Smart Systems Pro

APRIL 8, 2019

A pre-shift meeting can improve communication and profits in your restaurant? If only you’d had an opportunity to communicate truths and facts before rumors were started. The post How a Restaurant Pre-Shift Meeting Improves Communication and Profits appeared first on Smart Systems Pro. Allow me to explain through example.

Communication 74

Communication License Certification Education 74

Modern Restaurant Management

APRIL 4, 2024

Ask lots of questions, look for certifications such as Certified Humane, the Equitable Food Initiative, and the Fair Food Program and ratings like Seafood Watch. The book's highlighted advice includes: Pick The Battles to Win – Ganzler helps companies gather, organize, and evaluate myriad issues they could take on.

Sustainability 196

Sustainability Book Waste Food Supply 196

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

OCTOBER 16, 2023

Not to mention the 12 hours a month in savings from manually tracking employee documents and certifications. That’s where 7shifts’ Task Management and Team Communication tools come in. Train A restaurant operator has an ever-expanding to-do list. The last thing they need is to stay on top of their team's list, too.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Open for Business

FEBRUARY 29, 2024

Here, we’ll discuss 10 best practices to help you obtain everything you need to open your restaurant legally from the get-go, and then we’ll map out a case study to show you the licenses, permits, certificates, and inspections needed to open a (fictitious) new restaurant in New York City.

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

JULY 10, 2020

Also of concern is that important certifications may have expired, such as annual tests for a facility’s fire suppression system or expired fire extinguisher certifications. Infection control, including employee wellness checks, identifying high touch surfaces and increasing cleaning and sanitizing schedules.

Food Safety 171

Food Safety Certification Employee Relations Restaurant Law 171

Hospitality Insurance Group

JULY 10, 2019

The National Restaurant Association offers a Food Safety Manager Certification as part of its ServeSafe® program that could help reinforce important precautions at your establishment. As more people dine out at restaurants this summer, it is worth highlighting that the warmer months are the peak season for foodborne illnesses.

Communication 60

Communication Insurance Fine Dining Food Safety 60

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door. Communicate and let me know.’

Hiring 195

Hiring Front of House Back of House Document 195

ChowNow

OCTOBER 19, 2023

They help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs, and improve team communication. The result is simplified team management, one shift at a time. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Smart Systems Pro

APRIL 8, 2019

A pre-shift meeting can improve communication and profits in your restaurant? If only you’d had an opportunity to communicate truths and facts before rumors were started. The post How a Restaurant Pre-Shift Meeting Improves Communication and Profits appeared first on Restaurant Systems Pro. Allow me to explain through example.

Communication 44

Communication License Certification Education 44

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Invest in proper training and certification. Building Trust Through Cleanliness.

Kitchen Safety 195

Kitchen Safety Employee Relations Communication Point of Sale 195

ChowNow

OCTOBER 18, 2023

They help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs, and improve team communication. The result is simplified team management, one shift at a time. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

MAY 4, 2023

When you combine email with other electronic forms of communication, such as texting and instant messaging, it’s no wonder Americans are suffering from communication overload. A direct mail gift certificate is a welcome gesture they won’t forget.

Loyalty Program 100

Loyalty Program Email Marketing Customer Service Certification 100

7 Shifts

SEPTEMBER 20, 2022

Seal the deal with a digital certificate you can slap on your resume and LinkedIn. Get an inside look into what your manager takes care of, like team communication and task management. Learn more about the ins and outs of restaurant management or brush up on your marketing know-how. Daily Restaurant Management Course.

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

JANUARY 11, 2021

Apply for a T-93 Certificate of Fitness , also required by the FDNY Review NYC guidelines for tents, umbrellas, and other outdoor enclosures Secure electric or propane heaters and extra fuel to prevent any prime-time outages. Submit an Attestation for Propane Heaters.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Lavu

SEPTEMBER 29, 2023

Encourage open communication and provide frequent feedback and recognition for outstanding performance. Provide opportunities for professional growth and skill enhancement, whether through internal training sessions, workshops, or covering the costs of external courses or certifications.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

OCTOBER 13, 2023

For instance, gifting a vegan employee a certificate to a steakhouse might not be the gesture of goodwill intended—it could even be the final straw that sees them looking for new employment in the coming year. However, as the saying goes, "It's the thought that counts."

Loyalty Program 176

Loyalty Program Workshop Events Certification 176

Clover - Restaurants

MAY 3, 2024

These include: Maintain dry, clean floors: Clean up spills and slip hazards immediately, communicate hazards to staff and guests via signage and verbal communication, and use drainage and dry standing places in spaces where wet processes are used. Using a checklist can make things easier.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

SEPTEMBER 29, 2022

Learn to keep communication open to address any concerns that may arise. Then, you can send them a gift certificate or an email or call them. So, ensure that you establish a plan of action for dealing with problems resulting in dangerous situations. Protect Your Staff. Encourage your staff not to engage with aggressive customers.

Cash Management 197

Cash Management Customer Service Food Safety Restaurant Law 197

Next Restaurants

FEBRUARY 6, 2023

By learning more about food allergies and better communicating with those affected by these issues, restaurateurs can help to create a more inclusive environment for all diners. To those making these efforts, here’s how you should be marketing your restaurant to allergen conscious customers.

Allergens 120

Allergens Marketing Fine Dining Food Safety 120

EATER

APRIL 7, 2022

B Corp certification is awarded to businesses that use profits and growth as a means to a greater end: Positive impact for their employees, communities, and the environment,” Amy’s explains in a blog post from March 2021. The latest complaint calls for B Corp to investigate Amy’s and, if necessary, revoke its certification.

Kitchen Safety 127

Kitchen Safety Food Safety Certification Consumer Goods 127

Modern Restaurant Management

APRIL 30, 2021

To communicate sustainability to consumers, third-party certifications such as those from the Forest Stewardship Council (FSC®) can be good indicators of sustainable manufacturing. This opens the door for restaurants to focus even more on implementing environmentally responsible products in restrooms and beyond.

Consumer Goods 203

Consumer Goods Sustainability Innovation Customer Service 203

Modern Restaurant Management

MARCH 30, 2020

Delivery customers want restaurants to communicate (well and often!) Reassure customers you are going the extra mile to protect their food by: Retraining staff and ensuring everyone’s Food Handler certifications are up to date. What does the delivery customer expect now? their updated company policies regarding COVID-19.

Delivery 204

Delivery Food Safety Mobile Ordering Customer Experience 204

Lavu

MARCH 4, 2020

Other important areas that the labor management technology improves include employee productivity, communication, training, and reducing instances of employee theft. . The restaurant manager can use the software to create and manage schedules, track payroll, check restaurant’s compliance to labor law, and enhance employee communication.

Management 78

Management Management Employee Relations Restaurant Law 78

7 Shifts

DECEMBER 2, 2021

Other factors such as employee expertise or health certifications could also result in some workers more likely to be on-call than others. 7shifts employee feedback and communication software. Ensure Work-Life Balance and Fairness. What can 7shifts do for you? Try 7shifts for Free. Frequently Asked Questions.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

Modern Restaurant Management

AUGUST 25, 2021

Sustainable team dynamics come from fair pay, competitive policies like health care and time off, and cultivating a culture that makes it easy for employees to communicate in an open and stress-free manner. Fourth Priority: Proper Packaging.

Operations 197

Operations Ordering Sustainability Food Supply 197

Perfect Daily Grind

APRIL 4, 2023

Therefore, it’s essential that roasters and coffee shops are able to bridge the gap between producers and consumers in order to communicate these attributes more effectively. Customers don’t need certifications and seals that tell them their coffee is sustainable. Kosta Kallivrousis is the Sales Manager at Algrano in the US.

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

MAY 13, 2020

Identify and communicate operational priorities. Don’t forget to secure their certificates of insurance, hold-harmless agreements and contracts. Find the time to look at your current contingency plan to evaluate how well policies and procedures were followed (to the extent that they could be).

Healthcare 206

Healthcare Food Safety Certification Insurance 206

SpotOn

FEBRUARY 13, 2024

Thankfully, there are tools to help you manage and retain employees by communicating clear expectations for employee conduct and restaurant processes. It sets clear expectations 39% of hourly employees report quitting a job due to poor communication with their employer.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Restaurant365

AUGUST 19, 2020

How are you communicating with your potential new hires? ServSafe Certifications. Some municipalities or restaurants require this certification for their management or employee-level positions, because it verifies basic food safety knowledge. Do they understand the expectations for the role? Bartender Licensing. Conclusion.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131