Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. Children in school are far from incentivized to work in the catering sector. Order-Only Automats: Pros and Cons. A real old-school vending machine.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

OCTOBER 1, 2024

Ordering process 74% of customers won’t hesitate to leave a long queue, and 70% are only willing to wait up to 15 minutes for an item or service. Additionally, digital menus accessible via QR codes provide an interactive way for customers to explore menu options and customize their orders.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

MAY 18, 2020

Dining Room/Bar – Keep diners physically separated by no less than six feet; clearly indicate which tables are “open” and “closed;” close off bar and counter seating; block diner access to high staff-flow areas; and differentiate wait staff and cleaning staff by specific colors of face masks and gloves.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

ChowNow

FEBRUARY 12, 2025

The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Do they have indoor seating or are they takeout-only? This knowledge will help you answer these questions and more– helping you differentiate yourself from the competition and best cater your coffee shop to the community's needs. Seating capacity. Market and Promote the Opening.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Robot servers, QR-Code Ordering and Even More Tech!:

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 3, 2020

ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests. "ezCater's platform provides effortless online ordering and exceptional customer service." .” Subway on ezCater Platform.

Franchise 415

Franchise Franchising Catering Online Ordering 415

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. sweepstakes that gives restaurant operators the chance to win a state-of-the-art mobile ordering system.

Serving 517

Serving White Paper Food Recycling 517

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). With dedicated (mobile-friendly) software, all communication gets centralized. Supports multiple menus (ghost kitchens and virtual brands) and group ordering.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

DECEMBER 4, 2019

Customer-led Ordering and Payment. Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Here’s a look at the top predictions for the coming decade.

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

AUGUST 20, 2024

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Suppose your restaurant has 20 tables, and during the dinner service from 6 PM to 9 PM, you seated 60 customers.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

JULY 1, 2020

Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Sit down restaurants need to take a seat and pay attention. Foot Traffic Analysis. In 2019, 15.7 QSR Pivot.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. This signals that the mobile order-ahead, curbside pickup and delivery capabilities that gained traction during the pandemic are here to stay.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

The Restaurant Group

NOVEMBER 20, 2024

Are you catering to families, young professionals, or food enthusiasts? Ensure it’s easy to navigate and mobile-friendly. Happy hours, lunch specials, or early bird discounts can fill seats that might otherwise remain empty. Catering to these preferences makes everyone feel welcome.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Open for Business

OCTOBER 30, 2024

How do you find the right balance between seating as many guests as possible while still maintaining a high level of service that provides the ‘wow’ factor? Start by grouping similar-sized tables together, as it’s easier to seat parties quickly and effectively. Consider the placement of your host stand, too.

Seating 60

Seating Mobile Ordering Dine-in Training 60

Modern Restaurant Management

MAY 28, 2021

Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter. Guests will also be able to order their food online in advance and pick-up their items from a designated to-go area or have it delivered. Every dish is made-to-order including house-smoked meats and vegetarian and gluten-free options.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

JUNE 12, 2020

From food preparation to the seating and interaction with staff, Taffer’s Tavern will be a worry-free dining experience.” Guests can place orders by calling ahead as well as through Captain D’s third-party delivery providers DoorDash and Uber Eats where available. ” Coolgreens Markets.

Franchise 422

Franchise Franchising Food Safety Kitchen Safety 422

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchising 450

Franchising Franchise Leadership Beverage 450

Modern Restaurant Management

AUGUST 2, 2021

As marketers look to align with this new paradigm, they must understand and cater to consumers’ current sentiment. 63 percent of consumers say they are more comfortable ordering carryout or delivery than dining inside at a restaurant. The 2021 Consumer Intel Report , which is based on responses from over 1,000 U.S.

2021 450

2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

OCTOBER 18, 2019

"We have discovered that the value of decreasing food insecurity is more than just giving people food – it involves mobilizing people into a lifestyle of generosity.” " Guests use their cellphones to see all menu items, order and pay. . "While ” Burger Hero.

Waste 263

Waste Food Franchise Franchising 263

EATER

APRIL 8, 2021

But then shelter-in-place orders started. “We They also started a mobile feeding program to bring food directly to housing sites, especially spots with large populations of seniors. We’ve done over 50,000 meals through our catering operation, so that’s brought a lot of revenue in,” says Duhon.

Training 312

Training Café Kitchen Safety Back of House 312

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. Additional technology services, like ordering tablets in the drive-thru, became imperative, and the brand made the move to include them for all new openings.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Cheetah

MAY 31, 2021

Black and Mobile. Black and Mobile is a black-owned delivery app alternative. Website: [link] Where: Atlanta, Baltimore, Detroit and Philadelphia Fees: Black and Mobile take 20% commission from partner restaurants and only 15% from those that deliver exclusively through the service. Table of Contents. Now that’s good karma.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. ” Restaurants in the U.S.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. We are confident it will become the go-to place to dine, carry out, or for any catering needs.” Fazoli's Expands Footprint. “We have hired a talented team to help treat our guests to a wide variety of top quality food.

Franchise 307

Franchise Franchising Fast Casual Point of Sale 307

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Take advantage of the software’s assignment recommendations to maximize seats. Digital ordering is a simple way to allow each server on your team to get more done in less time.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. HnB develops other retail and restaurant brands, including Mobil truck stops.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. In the late 1980’s, Hattie Marie brought her culinary talents to the masses and opened a bakery/catering service, Pie Face Bakery.

Franchise 341

Franchise Franchising 2020 Leadership 341

The Rail

MAY 15, 2024

I've witnessed how these establishments cater to our efficiency needs throughout the years without sacrificing our taste buds. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. The order point is the counter or a self-ordering kiosk.

Fast Casual 130

Fast Casual Customer Service Customer Experience Fine Dining 130

Modern Restaurant Management

NOVEMBER 19, 2019

With a growing number of consumers ordering through online channels, the goal of the new concept was to develop a more efficient operating model that celebrated this change in consumer behavior. We want our delivery guests to know that we will provide their meal the way they ordered it and in a safe manner. Card at Capital One.

Delivery 323

Delivery Reservations Customer Experience Retail 323