Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Next Restaurants

JUNE 4, 2024

Patrons no longer just seek delicious food and a welcoming atmosphere; they desire seamless experiences that cater to their preferences and enhance their dining journey. Digitize Your Loyalty Schemes It’s no secret that customers love to get a bargain, and restaurants stand to benefit from these schemes too in more ways than one.

Technology 78

Technology Loyalty Program Social Media Customer Experience 78

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim.

Loyalty Program 200

Loyalty Program Customer Experience Point of Sale Employee Relations 200

Modern Restaurant Management

SEPTEMBER 7, 2023

The Millennial generation is a force to be reckoned with, not only in the housing market but also in the dining industry. With an increasing number of Millennials spending more on dining out each year, it is evident that restaurants that successfully cater to this generation stand to gain a competitive edge. million in 2022.

Marketing 197

Marketing Loyalty Program Customer Service Catering 197

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

7 Shifts

AUGUST 18, 2021

That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Keep reading to learn how to do just that, as we cover what to do pre, during, and post dining service. Table of Contents. Before the meal. During the meal. After the meal.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

NOVEMBER 15, 2023

For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week. However, households with children were more likely to frequent restaurants – three to four times a week – and more than half plan to spend between $150 and $500 each week on dining out.

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Squirrel Systems

MAY 23, 2024

By providing on-site dining options, hotels cater to these needs, ensuring that guests have easy access to quality food and beverages at any time of day. From the ambiance to the quality of service and the variety of menu options, every aspect contributes to creating memorable dining experiences.

Hotels 105

Hotels Beverage Catering Loyalty Program 105

Focus POS

DECEMBER 22, 2021

Being able to offer more than just dine-in channels is key to bringing in new revenues. Also, the best system for your business will be integrated with your in-house system , automatically sharing orders and customer information for delivery, takeout, and dine-in orders. H3: A strong loyalty program. Online ordering.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9).

2024 189

2024 Loyalty Program Food Order 2030 189

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Upgrade your outdoor dining experience Summer is synonymous with outdoor dining. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

AUGUST 11, 2021

As a result, the restaurant saw a 62 percent increase in loyalty member sign ups and received over 7,000 check-ins from existing loyalty members in just two weeks. As a result, the restaurant saw a 62 percent increase in loyalty member sign ups and received over 7,000 check-ins from existing loyalty members in just two weeks.

Loyalty Program 178

Loyalty Program Social Media Mobile Ordering Online Ordering 178

The Rail

JANUARY 9, 2024

In fact, a quiet atmosphere, along with early dining hours and good food, are the main characteristics that seniors prefer at restaurants. Make sure your restaurant has plenty of places to sit in the restaurant that are cozy, like booths or cushioned chairs, and promotes a peaceful dining experience is key.

Loyalty Program 59

Loyalty Program Social Media Website Management Back of House 59

Restaurant365

FEBRUARY 25, 2020

A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Catering Services. Profit margins average 7-8% for catering service businesses. Generally, restaurants have a profit margin that falls between 3% and 6% (but it can be up to 10%).

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. AI is a program developed by humans to respond to a set of instructions under specific environments. AI is a program developed by humans to respond to a set of instructions under specific environments. To get a receipt for your order, reply with Hi. What are AI and ML?

Front of House 201

Front of House Mobile Ordering Loyalty Program Back of House 201

Future Food

SEPTEMBER 6, 2023

As the cost of living pressures continue to bite in Australia, consumers are becoming increasingly discerning about where, when and how much of their disposable income they spend on eating out. While most of the above can be moderated to a certain degree by consumers tightening their collective belts – interest rates are less controllable.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

As the cost of living pressures continue to bite in Australia, consumers are becoming increasingly discerning about where, when and how much of their disposable income they spend on eating out. While most of the above can be moderated to a certain degree by consumers tightening their collective belts – interest rates are less controllable.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

JUNE 18, 2020

While many restaurants pivoted quickly to off-premises dining only, the model is not a fit for every brand. Many organizations offer on-site catering and cafeteria amenities as a convenience to employees, but with work from home requirements employees are forging for themselves. and grocery boxes delivered directly to home offices.

Supplies 160

Supplies Innovation Food Supply Loyalty Program 160

Squirrel Systems

FEBRUARY 16, 2024

Health and Wellness Focus The health and wellness trend will evolve further in 2024, with menus offering a broader array of nutritious, balanced options catering to various dietary requirements, such as keto, paleo, vegan, and gluten-free. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

AUGUST 3, 2022

The most common methods used to increase foot traffic and sales: Create a loyalty program. Encourage catering and delivery. Uno Pizzeria and Grill is offering $5 off dine-in orders through August 31. Consumers can use this savings to pay for the gas it takes to travel to the restaurant for a dine-in visit.

Social Media 176

Social Media Loyalty Program Online Ordering Pricing 176

Modern Restaurant Management

NOVEMBER 21, 2022

Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Many restaurants added delivery or take out capabilities, at home food or drink kits, and catering offerings. Some implemented loyalty programs to promote recurring customers. It's Time to Adapt.

Operations 190

Operations Cash Management Seasonal Menu Loyalty Program 190

MBB Hospitality

JANUARY 30, 2024

The thrill of uncovering an exceptional deal through restaurant discounts and offers not only enhances the dining experience but also keeps patrons coming back for more. In this realm of culinary bargains, mbbmanagement.com stands out as a pioneer in devising unique promotional strategies that cater to the appetites of diverse diners.

Loyalty Program 52

Loyalty Program Social Media Customer Experience Events 52

7 Shifts

OCTOBER 15, 2020

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. And restaurants also pose possible risks, concentrations of people inside [for] indoor dining. Call 833-208-4160 or text a violation to 855-904-5036.) "A

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S

2024 198

2024 Online Ordering Website Management 2023 198

The Rail

NOVEMBER 10, 2023

By Viktoria Arsenteva, Contributor In the hyper-competitive restaurant industry, effective marketing can be the difference between a bustling dining room and a quiet one. Are they families looking for a cozy dining experience, or Millennials seeking the latest gastronomic trend? Invest in professional food photography.

Advertising 59

Advertising Loyalty Program Email Marketing Mobile Ordering 59

SpotOn

APRIL 8, 2024

Independent restaurants have the opportunity to join in celebrating mothers and brunch items by creating a special mother's day brunch menu, dinner service, or promotions that cater to families. To ensure that they're not a free-for-all, servers could hand out one gift card per group after dine-in guests have paid the check.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Buzztime Business

DECEMBER 26, 2023

A Facebook Loyalty Study asked 14,000 adults to describe businesses they like best. Result: Increase Repeat Millennial Business If you can impress a millennial, they’re 1.75x more likely to become a repeat customer according to the Facebook Loyalty Study mentioned earlier. Try these simple crowd-building tactics. Put fun on the menu.

2024 97

2024 Bar Email Marketing Loyalty Program 97

Apicbase

APRIL 13, 2023

Restaurants often cater to their most loyal patrons , and because loyal and first-time customers alike tend to pay attention to how much they’re paying for their food, changing menu prices is risky business for restaurants. As a result, dynamic pricing in restaurants hasn’t been common in the past.

Pricing 98

Pricing Technology Loyalty Program Seasonal Menu 98

Bingage

JULY 21, 2022

You need to make sure your restaurant is as festive as possible this time of year—and that means catering to the needs of your customers. Offer Loyalty Rewards to your Customers – Here’s how. People usually dine out on special days to make the day special. This will help you attract more customers during this time.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

7 Shifts

MARCH 30, 2022

Dining habits and options have changed in the past two years, and restaurant advertising needs to change in turn. After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. For your restaurant, that means competition. On-Site Restaurant Advertising Ideas.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

7 Shifts

FEBRUARY 7, 2024

Lunchbox : Open, scalable online ordering solution supporting B2B catering, multi-channel ordering, and more. Ritual : Clean, simple online ordering with a loyalty program option and POS integration. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

SpotOn

MAY 15, 2024

Offer spicy surf and turf tacos that cater to every dad's sense of adventure, a Father's Day twist on the classic nigiri sushi , or just serve a masterful garlic steak that'll have every dad asking tips on the grill back home. You don't even need to elaborate on your loyalty rewards. Grilled chicken.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights. You order online and receive a code.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

7 Shifts

JANUARY 31, 2023

Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary. Remember not everyone will dine in on this day as they might want to spend it at home instead. Not to mention, Valentine’s Day sales trends reached $23.9

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195