article thumbnail

Key Strategies to Drive Catering Growth from Second-Generation Bojangles Franchisee

Modern Restaurant Management

As a proud, second-generation Bojangles franchisees at Georgia Foods, my family and I have tapped into a distinctive strategy that has boosted our profitability across our 41 Bojangles locations – catering. With industry data projecting the catering and food service sector to reach $477.3B

Catering 275
article thumbnail

CARPE DIEM, COOKS

Culinary Cues

The needs run the entire gamut: cooks, bakers, chefs, managers, bartenders, servers, caterers, and even business partners…the shortages and the opportunities are EVERYWHERE. Every restaurant and food related business is crying the same blues: “Where are the great employees?”

Coaching 415
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Leadership in a Time of Coronavirus

Modern Restaurant Management

For myself, as a lifelong and collegiate-level athlete, I am reminded of the lessons in leadership taught to me by coaches, my family, and professional mentors. As consumers opt to stay home, brands are facing an opportunity to shift their focus to takeout and delivery, and even catering. 2: Practice Adaptability.

article thumbnail

Where Safety Meets Satisfaction — Tips For COVID-Era Restaurateurs to Elevate Their Customer Offerings

Modern Restaurant Management

Employees should be coached on how to establish connections, which can be difficult through masks and distance. People are still gathering in small, private groups, so catering options can be updated to include pick-up or contactless delivery. Fulfilling Other Needs.

article thumbnail

What Restaurant Leaders Need to Know About Their Non-Desk Workers 

Modern Restaurant Management

One study shows that 95 percent of guests would go back to a restaurant again if they had a pleasant experience and the staff catered specifically to their personal preferences. This kind of customer service can only happen if employees feel fulfilled, happy, valued, important at work.

article thumbnail

MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

Modern Restaurant Management

Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. The beloved ‘Head Ball Coach’ has also selected an experienced restaurant industry professional to operate the restaurant at Celebration Pointe in Gainesville, FL.

Coaching 419
article thumbnail

CHEF – A PATH TO GREATNESS

Culinary Cues

Chefs must know how to identify, hire, train, mentor, coach, evaluate, and sometimes cut a team member loose if his or her presence has a negative impact on the team. It takes a village to raise a great chef. [] TEAM BUILDING: First and foremost – great chefs are incredible team builders.