Modern Restaurant Management

MAY 9, 2025

A good patio setup isn’t just about adding seats, it’s about creating an extension of the guest experience that works just as hard as your dining room. And for more casual outdoor setups – think outdoor bars, beer gardens, or counter-service patios – QR code ordering is a no-brainer.

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Outdoor Mobile Ordering Loyalty Program Fast Casual 252

Lavu

MAY 30, 2025

The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest. Maximizing table turnover is crucial for restaurants to optimize their seating capacity and increase their profitability. However, turning tables must be done tactfully.

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Seating Mobile Ordering Customer Service Customer Experience 140

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

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Fast Casual Casual Loyalty Program Online Ordering 52

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. First impressions matter. Creating an inviting ambiance is critical for attracting (and retaining) solo diners.

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Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

JULY 31, 2020

No doubt, while several restaurant chains in the quick service space (QSRs) have seen double-digit, same-store sales growth, COVID-19 has provided an additional untimely blow to the casual dining space that cannot transition as nimbly to a takeout-only model. providing and requiring PPE; taking reservations only for seating).

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Retail Casual Back of House Consumer Goods 444

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. Conversely, a casual neighborhood sandwich shop may name their sandwiches after local heroes or landmarks. Fast-Casual Restaurants.

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Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. This should include all tables available for seating customers. Optimize seating arrangements: Arrange tables in a way that maximizes the use of available space without compromising customer comfort. casual dining vs. fine dining).

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Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

MARCH 13, 2020

" Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available. . "Social " To learn more and register, click here.

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Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Roughly half of U.S.

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Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Other practices can be updated to enhance the feeling of personal service; for instance, table settings can be placed as guests are seated.

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Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

JULY 22, 2021

Not to mention that after practicing social distancing for over a year, not everyone will be thrilled to go back to tight seating arrangements indoors. Apart from always being more profitable, large fast casual chains could exploit the situation and simply buy out the out-of-business bistros located at the nicest downtown corners.

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Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

DECEMBER 13, 2024

Remember when food trucks redefined street food in the early 2010s or when small plates turned casual dining into an adventure of endless flavors? Sidewalk seating emerged as a lifeline for restaurants and diners alike. Live music, local artwork, and communal seating turn them into social hubs where dining becomes an event.

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2025 Dine-in Food Truck Outdoor 417

Modern Restaurant Management

MAY 7, 2020

The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. Guests would be seated at every other table or booth so as to maintain a safe distance. Bar seating will be removed and reconfigured to allow six feet between bar stools. And, customers temperatures may be checked upon entry.

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Food Safety Front of House Back of House Seating 511

Restaurant Business

JUNE 11, 2025

A rendering of Perkins Griddle & Go fast-casual concept. Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers. The spinoff is just 1,500 square feet and will focus on takeout, though it also seats 65. Sign up here.

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Fast Casual Front of House Back of House Leadership 167

Modern Restaurant Management

JUNE 27, 2022

If a QR code is already on the table when your guests are seated, you don’t have to worry about getting fresh menus to them right away. Fast casual eateries that have seat-yourself service are perfect candidates for the QR code menu.

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Online Ordering Customer Service Fast Casual Recycling 508

Modern Restaurant Management

FEBRUARY 18, 2020

In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Restaurants will become increasingly casual. Suzannah Gerber of Haven Foods.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

OCTOBER 22, 2020

Quick service restaurants will continue to outperform casual dining establishments as their drive-through formats enabled them to remain open throughout the pandemic, Fahy said. But casual dining restaurants still did a significant job of rapidly pivoting from 90-100 percent dine-in to curbside pickup, To-Go and delivery. "This

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2019 Food Supply Food Truck Back of House 495

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

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2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. This puts the customer in the driver’s seat and removes the reliance and uncertainties on timeliness of delivery offered by third parties.

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Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. Though many restaurants have begun to reopen, restrictions limiting seating coupled with consumers’ reluctance to return to in-restaurant dining means many restaurants are months away from operating at a profit.

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Fine Dining Fast Casual Innovation Employee Relations 507

EATER

JUNE 4, 2024

Even a casual corner bistro can easily book up. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. Le Cheval d’Or The crew at Le Cheval d’Or run a casual operation including an early dinner seating at 7 p.m.

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Modern Restaurant Management

SEPTEMBER 20, 2024

On the surface, you may not think a roadside diner or downtown café would have much in common with a fast-casual chain, not to mention an elegant stand-alone restaurant where couples and families celebrate over a two-hour, five-course meal. But the truth is they have a lot in common when it comes to selecting their furniture.

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Fast Casual Uniforms Dine-in Take-out 450

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal. Here are a few things to get right: Create a mission statement.

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Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

APRIL 15, 2020

Paul Wahlberg is Chef/Co-Owner of Wahlburgers, a casual dining restaurant and bar founded by the chef and his brothers Mark and Donnie. Kyle Collins is Marketing Director for Patina Restaurant Group, formed by Nick Valenti and Joachim Splichal as a bicoastal boutique restaurant and food service company. Kyle Collins. Chef Paul Wahlberg.

Food Safety 515

Food Safety Social Media Consumer Goods Loyalty Program 515

Restaurant Business

JUNE 5, 2025

Konro is a Japanese-inspired concept known for a 10- to 14-course tasting menu, served at a chef’s counter with only 10 seats. News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Sign up here.

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Fast Casual Leadership 2025 Loyalty Program 140

Restaurant Business

DECEMBER 3, 2024

million to help the casual-dining burger chain pay down debt. They are also getting two seats on the board. JCP Investment Management and Jumana Capital Partners are investing $8.3

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Seating Casual Management Management 282

Modern Restaurant Management

MAY 30, 2025

introduced "Perkins Griddle Go," a fast-casual concept for quick on-the-go meals, in 2024, with the first store opening in late October. percent MoM Casual Dining Hit Hardest April saw a -6.4 Family Dining & Fast Casual Also Down Family Dining: -3.2 percent MoM Fast Casual: -0.9 Perkins American Food Co.

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Fast Casual Food Point of Sale Mobile Ordering 251

7 Shifts

AUGUST 20, 2024

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Suppose your restaurant has 20 tables, and during the dinner service from 6 PM to 9 PM, you seated 60 customers.

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Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

DECEMBER 4, 2019

Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Well, that puts fast-casual out of the running. Too bad for you, that precludes casual-plus.

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Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. If a guest is wary to come inside to order, we happily take their order outside.

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Franchise Franchising Fast Casual Online Ordering 450

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. Adapting Your Footprint for Outdoor Seating. Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic.

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Fine Dining Restaurant Law Food Truck Outdoor 502

7 Shifts

OCTOBER 1, 2024

In a study among casual dining restaurants , 91% of respondents said that an appealing ambiance prompts them to visit a particular establishment. You can also implement a waitlist system during peak hours to help manage overflow and make sure that guests are seated as quickly as possible. After all, among the 28.7%

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Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

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Online Ordering Management Management Point of Sale 472

EATER

MAY 5, 2023

Now, McDonald’s and other fast food and fast casual giants are betting on the “digital kitchen” — sleek, compact stores that harness automation and digitalization to have diners ordering through mobile apps or digital kiosks — to get diners in and out in record time.

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Fast Casual Food Food Order Mobile Ordering 284

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success. 10 Differences Between Casual and Fine Dining 1.

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Fine Dining Casual Fast Casual Dine-in 98

Modern Restaurant Management

DECEMBER 21, 2022

Especially for the QSR and fast casual markets in which customization drives value for customers, standard POS systems won’t be able to keep up with heightened demand. In QSRs and fast casual restaurants, the low-hanging fruit is self-ordering technology, especially as a solution to labor challenges.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

EATER

MAY 21, 2020

They will incur new expenses for necessities like protective items and heightened cleaning protocols, while modifying dining rooms to reduce seating will cause independent restaurants to lose up to 50 percent in revenue if they are able to reopen at all.”. But visits to casual restaurants remained lower than normal.

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Food Safety Point of Sale Back of House Seating 284