The Restaurant Times

JULY 27, 2020

Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant. How To Restart Restaurant Operations While Maintaining Social Distancing Norms. Reduced Capacity. Reinforcing Contactless Dining Experience.

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Operations Kitchen Safety Food Safety Social Media 97

LevelUp

OCTOBER 14, 2019

Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online. The high number of takeout orders have become a catalyst for operational changes within the restaurant, and mastering innovation here can give your brand a serious advantage. Pickup shelves at sweetgreen. Source: Yelp ).

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Modern Restaurant Management

FEBRUARY 16, 2022

The past few years have been critical for restaurants as owners and operators have had to quickly adapt and modernize alongside the changing climate and consumer demands. While the lines between fine and casual dining become more blurred, one trend that continues to define both styles is the attention to detail. Takeout is Taking Over.

Design 223

Design Fine Dining Online Ordering Dine-in 223

7 Shifts

DECEMBER 16, 2020

Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners. After two months, they reopened with just the four main co-founders running the operation. Here’s how they evolved their operations to sustain their business during the pandemic.

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FOH Back of House Front of House Point of Sale 284

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. 52% of restaurant professionals named high operating and food costs as one of their top challenges, according to Toast's 2019 Restaurant Success Report. To operate a healthy business, this number should not exceed 70%. Pizza: 31.3%. Food Cost Percentage.

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Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

OCTOBER 31, 2022

Section 5: Operations Plan. A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. Talk about what marketing channels you plan to use to get butts in seats.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

MARCH 25, 2021

Tech has taken its seat at the table – literally. However, since many restaurant operators didn’t understand QR codes, they failed to implement them correctly or didn’t properly advertise them, so the trend quickly died. The Quintessential QR Comeback. Now, the QR code is known as the comeback kid.

Customer Experience 197

Customer Experience Customer Service Fast Casual Point of Sale 197

Modern Restaurant Management

JULY 31, 2020

No doubt, while several restaurant chains in the quick service space (QSRs) have seen double-digit, same-store sales growth, COVID-19 has provided an additional untimely blow to the casual dining space that cannot transition as nimbly to a takeout-only model. providing and requiring PPE; taking reservations only for seating).

Retail 177

Retail Casual Back of House Consumer Goods 177

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

SpotOn

FEBRUARY 21, 2024

A quick service or casual restaurant will have open seating, a soda fountain, and maybe an area designated for online order pickups. However, most guests and restaurant operators tend to get confused about the dining expectations in a modern bistro. What is a bistro restaurant?

Definition 52

Definition Fine Dining Fast Casual Point of Sale 52

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

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2024 Loyalty Program Cash Management Customer Experience 215

Sling

NOVEMBER 11, 2019

Seating options. Fine dining establishments can operate as a franchise for broader appeal or as a single location to increase their sophisticated image. 2) Casual Dining. Casual dining types of restaurants usually share the following characteristics: Customers are served at their table. 3) Fast Casual.

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Fast Casual Fine Dining Food Truck Casual 104

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? " It’s up to us as restaurant operators to create a welcoming, comforting environment when people are feeling concerned." Considering spreading prep out, either physically or by schedule. "It

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Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

JULY 11, 2023

And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations. Reduced Wait Times One-third of customers become upset if they don’t receive service within five minutes of being seated at a restaurant.

Customer Experience 126

Customer Experience Ordering Customer Service Online Ordering 126

Sling

JANUARY 4, 2023

Regardless of the fare they choose, bistros tend to serve smaller, more modest portions — typically because they operate out of smaller locations and serving large meals to large groups would be impossible. Casual dining. Fast casual. After they have their food, customers can take it to go or seat themselves and eat in-house.

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Fast Casual Fine Dining Seating Food Order 78

Open for Business

MAY 19, 2023

The point of a business plan is to show that you’ve done your homework,” says Charles Bililies, owner of Souvla , a fine casual Greek restaurant in San Francisco that has received national acclaim since opening in the spring of 2014. Specify whether the restaurant will be fine dining or more casual. Credit: Getty Images 3.

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Fine Dining Front of House Design Document 147

EATER

MAY 5, 2023

Now, McDonald’s and other fast food and fast casual giants are betting on the “digital kitchen” — sleek, compact stores that harness automation and digitalization to have diners ordering through mobile apps or digital kiosks — to get diners in and out in record time.

Fast Casual 107

Fast Casual Food Food Order Mobile Ordering 107

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. Whether it’s a special occasion or a casual meal, guests can expect personalized service and attention to detail, resulting in increased customer satisfaction and loyalty.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

OCTOBER 22, 2020

Many have been able to successfully reopen and keep their doors open by quickly innovating and adapting new operating models to serve their customers,” said Justin Norman, Yelp’s vice president of data science. "And more closures are likely, depending on how long this operating environment continues."

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Food Supply Food Truck 2019 Back of House 198

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Apicbase

JUNE 2, 2022

As an F&B manager in a large multi-outlet operation [or a hotel chain], you’re used to focusing on the cost side of things. A vast majority of operators either follow the leader in their market or, worse, price on intuition… leaving oodles of money on the table. how you make those choices work in day-to-day operation].

Pricing 52

Pricing Menu Operations Demo 52

Sling

JANUARY 22, 2021

1) Fast Casual. Fast casual restaurants cater to customers looking for an option that is relatively quick but is healthier than fast food and more affordable than a casual dining establishment. As a general rule, the casual restaurant concept falls somewhere between fine dining and fast casual on the extravagance spectrum.

Fast Casual 78

Fast Casual Fine Dining Food Truck Casual 78

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Now brands are trying to balance speed to market and operational readiness.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Goliath Consulting

AUGUST 1, 2023

These establishments are known for their casual atmosphere and pair well with the Western trend of social dining. Incorporating traditional Japanese design elements, such as minimalistic interiors, Zen gardens, and Tatami seating, can offer an immersive dining experience. 3 Similarly, ramen shops have gained significant traction.

Innovation 78

Innovation Fine Dining Email Marketing 2021 78

Restaurant Clicks

APRIL 21, 2021

A casual Mexican restaurant, seating is limited in their Del Ray location, though more spacious in their Arlington locations. While they are currently operating on a somewhat limited menu, their burritos are currently being offered and are not to be missed. With several locations spread across Washington, D.C.

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Fast Casual Online Ordering Casual Transportation 143

Restaurant Clicks

JUNE 3, 2021

Attached to a squash club, Upper West Side is unique because the atmosphere is casual and inviting, yet the decor is chic and modern. Laos in Town serves unbelievably delicious Lao Food in an upscale casual setting. Reservations are recommended, and you will want to arrive early if you hope to score an outdoor seat.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

7 Shifts

AUGUST 6, 2021

Inaccurate sales forecasting can result in wasted funds on labor, inventory, and even operating expenses for the restaurant. Restaurant forecasting can also improve the restaurant's operations and quality of service. This number should include in-house seats filled, takeout customers, and delivery customers.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

EATER

DECEMBER 13, 2021

Now, operators must decide whether the tradeoffs are worth it. At some fast-casual places you could order from a tablet at your table, never speaking to a server, and apps let you order your Starbucks on the go and have it waiting when you arrive. Shutterstock. QR code menus gained popularity during the pandemic. I keep forgetting.

Fast Casual 104

Fast Casual Customer Service Reservations Fine Dining 104

Modern Restaurant Management

JUNE 27, 2022

If a QR code is already on the table when your guests are seated, you don’t have to worry about getting fresh menus to them right away. Fast casual eateries that have seat-yourself service are perfect candidates for the QR code menu.

Online Ordering 203

Online Ordering Customer Service Fast Casual Recycling 203

Restaurant Clicks

SEPTEMBER 25, 2021

Hard Times Cafe is a casual dining environment which has decor that is meant to be reminiscent of a chili parlor during The Great Depression. Wingo’s is a casual and comfortable restaurant to dine at with friends and family to watch a game with on their large screen televisions. Bonchon has several locations around the Washington, D.C.

Fast Casual 94

Fast Casual Sports Online Ordering Social Media 94

7 Shifts

JANUARY 10, 2024

Hammel admits that there were rougher moments at the beginning, and transparency was difficult, especially layered on top of other pandemic-era factors like limited seating and vaccination policies. How did staff initially react? How has it impacted the team and restaurant over time?

FOH 221

FOH Front of House Customer Service Back of House 221

Restaurant Clicks

DECEMBER 11, 2021

The dining scene is eclectic and visitors can expect casual dining atmospheres with high end cuisine. Akaru Sushi offers traditional Japanese cuisine in a casual setting with a beautiful exposed brick interior. It is a fun place to stop for a casual bite of sushi. The restaurant is open from 11:30 am to 11:00 pm. Order Online.

Online Ordering 127

Online Ordering Casual Seating Reservations 127

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. This puts the customer in the driver’s seat and removes the reliance and uncertainties on timeliness of delivery offered by third parties.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

Open for Business

JULY 7, 2023

But what works for a national brand doesn’t always make sense for an independent operator or restaurant group, and vice versa. That includes casual and upscale brands like Joe’s Crab Shack and Del Frisco’s Double Eagle Steakhouse.

Loyalty Program 78

Loyalty Program Point of Sale Social Media Mobile Ordering 78

Future Food

JUNE 27, 2023

This may include fast-casual eateries, cafés, food halls or food courts in larger precincts, and even elevated dining. A flexible strategy can include extended operating hours, catering services for meetings or events, and customisable menus to accommodate different preferences.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78