Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Be mindful of consumers’ time and patience so that they can reward you with loyalty.

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Loyalty Program Mobile Ordering Customer Service Online Ordering 175

Lavu

NOVEMBER 17, 2023

To boost profitability, they streamline menus, use cost-effective ingredients, and implement digital technologies. Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Despite industry challenges, efficient operations and customer engagement help fast-food chains thrive.

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Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

MAY 24, 2022

This payment method makes it easy for customers to pay for their meals instantly while helping the restaurants attract a larger audience and build a strong loyalty base. Rising advancements in mobile app development technologies will also boost the preference for mobile-payment solutions.

Marketing 197

Marketing Loyalty Program Fast Casual Coupons 197

Modern Restaurant Management

DECEMBER 16, 2021

Restaurants can soften the impact of the labor shortage in 2022 by doubling down on retention, shaking up the traditional business model and taking advantage of technology to increase efficiency and streamline the dining experience. Rely on Technology to Increase Operational Efficiency. Service with a smile is not a thing of the past.

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2022 Hospitality Loyalty Program Point of Sale 182

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

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2024 Loyalty Program Food Order 2030 188

Lavu

MARCH 6, 2020

To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. The aim is to encourage repeat customers and cultivate customer loyalty. Restaurant rewards and loyalty programs.

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Technology Marketing Loyalty Program Social Media 78

Modern Restaurant Management

MAY 24, 2022

This payment method makes it easy for customers to pay for their meals instantly while helping the restaurants attract a larger audience and build a strong loyalty base. Rising advancements in mobile app development technologies will also boost the preference for mobile-payment solutions.

Marketing 173

Marketing Loyalty Program Fast Casual Coupons 173

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

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Marketing 2020 SEO Loyalty Program 420

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

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2024 Technology Customer Experience Dietary Restrictions 40

Indoor Media

SEPTEMBER 26, 2017

You know you need restaurant promotions to bring in new customers, but when you’re a fast-casual restaurant owner, this is often at the bottom of a very long to-do list, especially if you’re just starting out. Check out these tips to avoid these advertising mistakes we’ve seen fast-casual restaurants make over the years.

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Fast Casual Advertising Casual Social Media 78

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. In QSR, when technology is used to place an order, reports show it increases the frequency of visits by 6% AND a 20% increase to the average spend per visit.

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Customer Experience 2020 Loyalty Program Fast Casual 136

Restaurant365

FEBRUARY 25, 2020

Fast Casual Restaurants. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Although factors like franchise affiliation may affect profit margins, fast casual restaurants typically have an average profit margin of 6-9%.

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Loyalty Program Fast Casual Point of Sale Online Ordering 183

Qu

APRIL 24, 2023

Implementing more nimble, digital-forward technology is no longer “nice to have” for quick serve and fast-casual restaurants. As Freebirds World Burrito chief technology officer (CTO) Dawn Gillis told us, fear of the unknown often keeps restaurant operators from making critical steps towards tech advancement.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

The Restaurant Group

DECEMBER 9, 2019

Here is a look at some of the current culinary, economic and technological trends that will be sure to impress consumers. Classic foods like meatloaf and brunch are gaining popularity at both casual and upscale restaurants. Technological Trends. Technology has proven to be a restaurant’s best friend.

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Technology Loyalty Program Customer Service Online Ordering 68

Future Food

SEPTEMBER 6, 2023

Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. Ali & the Queen, Queen Victoria Market, Melbourne.,

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. Ali & the Queen, Queen Victoria Market, Melbourne.,

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

MAY 5, 2022

While high stock prices of crypto companies like Bitcoin grab headlines, they are gaining traction with consumers since blockchain technology helps make transactions easier without needing an intermediary such as a bank or credit card company. Blockchain technology has been applied to the food industry. Innovative Loyalty Schemes.

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Serving Loyalty Program Food Supply Point of Sale 179

Modern Restaurant Management

JUNE 24, 2020

Update Online Ordering Technology. Updated restaurant technology is the key to being a modern, successful establishment. Take the casual-dining chain, TGI Fridays, for example. Too many smaller businesses think the type of technology that can help a giant like TGI Fridays must be out of their reach, but that is no longer true.

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Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. With technology at the forefront of restaurant operations, we think there will be an increase in branded mobile apps along with a rise in loyalty programs. Scott Lawton, CEO and cofounder at bartaco. Andy Rosenbloom, VP, Marketing, Buyers Edge Platform.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Operators are getting used to the idea that restaurant technology goes beyond delivery apps and POS, and that new tools help increase profits.

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JUNE 18, 2020

Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. and grocery boxes delivered directly to home offices.

Supplies 159

Supplies Innovation Food Supply Loyalty Program 159

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. Goodhew has a passion for technology and innovation and a vision for transforming the fast-casual dining industry.

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Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Can't touch this.

2020 191

2020 Loyalty Program Mobile Ordering Fast Casual 191

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Restaurant technology. Tell investors what technology you plan on using to run your business—and not just the POS (point of sale). you'll use, and what makes your new business special.

Point of Sale 398

Point of Sale Back of House Document Download 398

7 Shifts

JANUARY 7, 2021

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

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Fast Casual Food Safety Loyalty Program Customer Experience 132

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. We also anticipate restaurants will be more cautionary when it comes to menu offerings.

2022 176

2022 Food Supply Back of House Kitchen Safety 176

The Restaurant Times

JUNE 12, 2021

Tapan also founded Talli Turmeric® – a hugely popular polished casual dining brand serving authentic Indian food, located in Mumbai, India. . The brand has had a solid rewards program known as ‘Papa Rewards’ that was not only rewarding for customers but also dynamic. Tapan believes that the number would only keep on increasing.

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Innovation Technology Menu Loyalty Program 52

Modern Restaurant Management

JANUARY 19, 2022

The entire industry was forced to adopt a decade’s worth of delivery and curbside technology in a matter of months just to stay functional as consumers first battled lockdowns and later their own hesitancy to return to dining-in. Consumers too squeezed the industry, particularly in the early days of the pandemic.

Food Supply 181

Food Supply Restaurant Law Email Marketing Mobile Ordering 181

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. casual dining vs. fine dining). Ways to Improve Your Restaurant Table Turnover Rate with Technology 1.

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Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

DECEMBER 21, 2020

We’ve also noticed the increased importance of loyalty programs at times like this. During the start of the pandemic, data show that sales from loyalty program customers dropped off more slowly and ultimately recovered faster than anonymous ones. Bart Schuldman, Chairman and CEO, TransAct Technologies.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs yield repeat business. Fast Casual. Brand Engagement.

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2021 Fast Casual Mobile Ordering Social Media 144

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. This real-time marketing is direct and effective, turning the casual diner into a loyal patron. That is significant loyalty. We’ll get into that shortly.

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Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

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2021 Fast Casual Mobile Ordering Guest Recovery 186

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent. Reward loyal customers with discounts.

Seating 222

Seating Email Marketing Marketing SEO 222

The Restaurant Times

JANUARY 11, 2023

Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. How Should You Integrate Automated Order Taking? Conclusion.

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Ordering Online Ordering Mobile Ordering Loyalty Program 52