Modern Restaurant Management

FEBRUARY 15, 2022

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

MAY 9, 2025

And for more casual outdoor setups – think outdoor bars, beer gardens, or counter-service patios – QR code ordering is a no-brainer. That’s real value without needing to hire more staff, and in fact we often see operators are able to run leaner shifts with handhelds.

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Outdoor Mobile Ordering Loyalty Program Fast Casual 252

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. One in 10 people currently work in foodservice, making it the nation’s second-largest private employer.

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Online Ordering Ordering Hiring 2024 391

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Let’s say you run a fast-casual restaurant. One-on-one training makes sure that new hires learn by watching and participating in real-time situations.

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Training Kitchen Safety Food Safety Customer Service 195

Restaurant Business

OCTOBER 22, 2024

Hoping to cut hiring time by as much as 75%, the fast-casual chain is rolling out an AI-fueled hiring bot in partnership with tech platform Paradox.

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Hiring Fast Casual Casual 280

Restaurant Business

FEBRUARY 19, 2025

The fast-casual chain is once again showcasing career opportunities and benefits in its seasonal push to expand its workforce, with the help of a hiring bot named "Ava Cado."

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EATER

MAY 28, 2025

Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

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Modern Restaurant Management

DECEMBER 19, 2019

When you are part of the restaurant industry, catch phrases such as “low unemployment rate” and “revolving door” seem to find their way into any conversation involving hiring and retention. While this is great for the economy, it can make hiring managers feel as though they are running at full speed on a hamster wheel.

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ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

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SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

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Fast Casual Casual Loyalty Program Online Ordering 52

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. On the whole, hiring and retention are restaurant operators' top priorities.

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Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This

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Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. This is why next year, operators will offer more benefits like hiring incentives, higher hourly wages, health insurance, paid time off, earned wage access (EWA) and more to not only hire fresh labor, but retain top talent. Here are some trends NCR is watching as move into 2022.

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2022 Hospitality Loyalty Program Point of Sale 473

Restaurant Business

JUNE 11, 2025

A rendering of Perkins Griddle & Go fast-casual concept. Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers. The company recently hired Brian Wallunas, former CTO at Smokey Bones, as its first chief technology officer. “I Sign up here.

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Fast Casual Front of House Back of House Leadership 167

Restaurant Business

OCTOBER 23, 2024

The casual-dining seafood chain is rebuilding its executive team after emerging from bankruptcy.

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Hiring Casual Leadership 261

Restaurant Business

JUNE 10, 2024

Greco, former CEO of Bruegger's and Sbarro, steps in as the fast-casual Tex-Mex chain navigates bankruptcy under new ownership.

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Hiring Fast Casual Casual Operations 225

Modern Restaurant Management

DECEMBER 22, 2022

Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.) Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry.

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Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant Business

FEBRUARY 21, 2025

The casual-dining chain has hired a law firm to prepare a filing, Bloomberg reported. The chain has been struggling for years.

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Hiring Casual 343

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. It’s more cost-effective for many companies than hiring, training, and deploying a fully-staffed internal marketing and digital department.

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Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

NOVEMBER 1, 2021

Portillo's, the fast casual chain known for its hot dogs, increased hourly rates in a handful of markets and extended $250 hiring bonuses. How can they invest in attracting staff when their revenues have taken such a hit? Some operators are taking the financial risk, offering wage increases for front-of-house staff.

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Front of House Fast Casual Dine-in POS 520

Restaurant Business

MAY 16, 2023

The fast-casual burger chain has appointed Domino’s former CFO Jeff Lawrence to its board and will hire an operational consulting firm to improve profitability.

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Fast Casual Operations Hiring Casual 274

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. This can include asking for recommendations or referrals for new hires, as well as checking in on the morale and mental health of the team.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Restaurant Business

FEBRUARY 13, 2024

Williams, previously president of Taco Bell International, will assume her new role at the fast-casual grilled chicken chain on March 11.

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Fast Casual Hiring Casual Leadership 261

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Stay true to your concept and hire people who share the same level of passion as yourself. Fine dining, fast casual, etc.)

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2020 Hiring Cash Management Education 335

Restaurant Business

JANUARY 24, 2024

The fast-casual Mexican restaurant chain announced a series of financial and mental wellness benefits as it ramps up hiring for what it calls "burrito season."

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Fast Casual Hiring Casual 337

Restaurant Business

MARCH 22, 2024

The Bottom Line: The fast-casual burger chain chain lured one of the restaurant industry’s up-and-coming chief executives with $7.3 million in signing bonuses and stock awards.

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Fast Casual Hiring Casual 274

7 Shifts

OCTOBER 12, 2022

Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Fast casual, cafes, breweries, Percentage of sales. Full service restaurants, casual restaurants. Casual Dining Restaurants. Fast Casual Restaurants. Tip pooling. Percentage-based tips outs.

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Tip Distribution FOH Fast Casual BOH 365

Modern Restaurant Management

JANUARY 12, 2023

A recent Toast survey found that one in three restaurants had a difficult time hiring in 2022, so restaurants need to bring their “A game” to show all employees appreciation for the fantastic effort they gave between Thanksgiving and New Year’s Day. Do show gratitude in a personal way. Make them feel special.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

7 Shifts

AUGUST 18, 2024

Will it be a casual neighborhood bar or a more upscale establishment? Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Hiring tips When hiring for a bar, there are certain qualities that you should look for in an employee. The first step is to decide what type of bar you want to open.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

MAY 31, 2021

For example, at a casual family restaurant, the service model might look like this: The host greets the party and seats them. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Human Resources Management. The turnover rates in restaurants are infamously high.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S. and Del Taco.

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

Modern Restaurant Management

JANUARY 16, 2020

A recent survey of QSR and fast casual customers found that 51 percent of consumers would order from a restaurant more often if delivery was offered, indicating that it’s crucial for operators to jump on the delivery bandwagon or risk losing sales.

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2019 2020 Employee Relations 2030 357

Restaurant Business

OCTOBER 24, 2024

Robillard is the second executive hired this week as the casual-dining seafood chain embarks on a post-bankruptcy turnaround.

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Hiring Casual Leadership 273

Modern Restaurant Management

SEPTEMBER 27, 2024

To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. This might include offering competitive compensation packages, enhancing workplace culture, and leveraging technology that allows for more efficient hiring processes. percent year-over-year, compared to 0.4

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Food Truck Fast Casual Food 2024 251